Find customer experience advisor Jobs in county cork

HR Advisor - Employee Relations
EPS Group —Mallow, County Cork
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
Quick apply
Production Support Specialist
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- English
- Analysis skills
Customer Success, Commercial Growth & Optimisation Lead
PTSB —Cork, County Cork
- Sales
- Customer service
1d
Account Manager - EMEA (Hybrid)
Malwarebytes —Cork, County Cork
- €70,000–€76,000 a year
- Salesforce
- Communication skills
- Referral programme
7d
BYD Senior Sales Executive
Kearys —Bandon, County Cork
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Pharmacy Healthcare Advisor - Crowley's Allcare Mahon
Allcare Pharmacy —Cork, County Cork
- Part-time
- Hospitality
- IT
- Communication skills
Quick apply
SHEQ Advisor
Actavo —Cork, County Cork
- €50,000 a year
- Call to connect
- Organisational skills
- Construction
- Leadership
- Employee assistance program
- Referral programme
Enterprise Tech Supp Advisor (ETP700)
One Identity —Cork, County Cork
- Full-time
- Azure
- Customer service
- Windows
9d
Deals Desk Analyst
Proofpoint —Cork, County Cork
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
4d
Sales Advisor
MOC Motor Factor Ltd —Glanmire, County Cork
- €30,000–€37,000 a year
- Full-time
- Heavy lifting
- Sales
- Customer service
- Store discount
- Annual leave
Quick apply
2d
People Partner
NETGEAR —Cork, County Cork
- €55,000–€64,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Human resources
Quick apply
Associate Account Manager, EMEA
Keeper Security, Inc. —County Cork
- Sales
- Salesforce
- Bachelor's degree
- Sick pay
Receptionist
Kearys —Cork, County Cork
- Full-time
- No degree
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
2d
Senior Parts Advisor
Kearys —Cork, County Cork
- Full-time
- Customer service
- No degree
- Annual leave
- Employee assistance program
Quick apply
Senior Sales Advisor
Womens Fitness —Cork, County Cork
- Part-time
- Sales
- Customer service
- English
- Wellness program
- Gym membership
Quick apply
NARS, Beauty Advisor, Part Time, Permanent
Brown Thomas Arnotts —Cork, County Cork
- Part-time
- Customer service
- No degree
- Communication skills
11d
Sales Advisor
MaxLife Gym —Cork, County Cork
- €15 an hour
- Full-time
- Sales
- Customer service
- English
Quick apply
2d
Customer Success Manager, Bilingual (French) - EMEA
Keeper Security, Inc. —County Cork
- Salesforce
- English
- Bachelor's degree
- Sick pay
Bathroom & Tile Retail Sales Advisor- FULL TIME
Deluxe Bathrooms & Tiling Solutions —Cork, County Cork
- €35,000–€50,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
3d
Partner Marketing Advisor
One Identity —Cork, County Cork
- Full-time
- Marketing
- AWS
- Project management

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HR Advisor - Employee Relations

EPS Group -
Mallow, County Cork

Quick apply

Job details

Permanent | Full-time

Benefits

Mobile phone provided

Qualifications

Microsoft Office
Administrative experience
Human resources
Organisational skills
Human Resources
Communication skills

Full job description

We are seeking an approachable, proactive and professional HR Advisor to join our HR team and support managers and employees across the group.

This is a varied, hands-on HR role with a strong focus on employee relations and day to day people support. The successful candidate will work closely with managers across the business, providing practical guidance on employee matters, supporting positive workplace relationships, and helping ensure a consistent and fair approach to people management.

We are looking for someone who enjoys building strong working relationships, has confidence supporting managers through HR processes, and takes a practical and solutions-focused approach to employee relations. This is an excellent opportunity to further develop your HR career within a supportive team environment and a well-established growing organisation.

Key Responsibilities

Employee Relations & HR Support

Provide practical HR advice and support to managers on employee relations matters including:
disciplinary processes
grievance management
absence management
performance management
investigations
return to work processes
Support and coordinate investigations, hearings and employee meetings
Assist managers with performance improvement plans and employee development discussions
Support conflict resolution and help maintain positive working relationships across teams
Coordinate occupational health referrals and related follow-up actions
Contribute to employee wellbeing and engagement initiatives

HR Operations & Compliance

Maintain accurate employee records and HR documentation across all jurisdictions
Ensure HR policies and procedures are applied consistently and in line with employment legislation
Support compliance activities relating to Irish employment law and wider UK/NI requirements
Assist with insurance claims, workplace incidents and HR reporting requirements
Support audits, reporting and continuous improvement of HR processes and systems

Policy & Process Improvement

Assist with updating HR policies, procedures and employee handbook documentation
Assist with manager training and guidance on core people management practices

Skills & Experience

Minimum 3 years' experience in a HR Advisor or Employee Relations focused role
Proven experience handling employee relations casework
Strong working knowledge of Irish employment legislation essential
Experience supporting managers in a fast-paced operational environment
Excellent communication and interpersonal skills with the ability to build strong working relationships
Strong organisational skills with high attention to detail
Ability to manage confidential information with professionalism and discretion
Strong administrative and problem-solving abilities
Proficient in MS Office and HR systems

Desirable

Exposure to UK, NI or multi-jurisdiction HR environments
HR qualification or CIPD qualification desirable

Compensation Package:

Competitive salary and benefits package
Opportunities for professional development and career growth
CPD accredited employer
A collaborative and supportive work environment
Work mobile phone provided
Flexible working options, dependent on location and role requirements
See company website for more information on the benefits of working in EPS Group

We welcome speculative applications from individuals of all levels.

If you are interested in working with us but are not sure if the role above is for you, please feel free to get in touch for an informal discussion about what we do and what you could bring to the team. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, please let our recruiting team know.

Speak to our recruiting team on 022-31200 or email [email protected].

Equal Opportunity Statement - EPS Group is an equal opportunities employer.

Company Profile

Since 1968, we have grown from a modest electrical and pumping services business and developed into an innovative, internationally exporting product and service provider, now focused upon the water, wastewater and clean technology sectors, operating across the Republic of Ireland, the UK and Northern Europe.

We are an international water infrastructure specialist, one of the few genuine end-to-end service providers in the global water sector, providing large scale employment, bringing market leading and ground breaking technologies to Ireland and working to improve the country's water infrastructure.

Our vision is to be the best and most rewarding place to work for our teams, to be our customer's outstanding partner of choice and we are committed to being a Net Zero, sustainable business.

Quick apply

Refine Your Search

customer experience advisor jobs in county cork

HR Advisor - Employee Relations

Production Support Specialist

Customer Success, Commercial Growth & Optimisation Lead

Account Manager - EMEA (Hybrid)

BYD Senior Sales Executive

Pharmacy Healthcare Advisor - Crowley's Allcare Mahon

SHEQ Advisor

Enterprise Tech Supp Advisor (ETP700)

Deals Desk Analyst

Sales Advisor

People Partner

Associate Account Manager, EMEA

Receptionist

Senior Parts Advisor

Senior Sales Advisor

NARS, Beauty Advisor, Part Time, Permanent

Sales Advisor

Customer Success Manager, Bilingual (French) - EMEA

Bathroom & Tile Retail Sales Advisor- FULL TIME

Partner Marketing Advisor

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