Find Customer experience specialist Jobs in Naas, Ke

Quality Assurance Specialist - Hybrid
TCP Homecare —Clondalkin, County Dublin
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Business Support Specialist 12 month Fixed Term Contract
AllPhar Services Limited —DUBLIN 24, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Quick apply
Product Expert/ Technical Specialist (Hybrid)
Nitro —Dublin, County Dublin
- Computer Science
- English
- Master's degree
Industrial Cleaner Operative / Power Washing
Domestic & General Property Support Services —Rathcoole, County Dublin
- From €19 an hour
- Weekend availability
- Cleaning
- Communication skills
- Annual leave
Quick apply
Service Delivery Director
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Computer Science
- Analysis skills
Quick apply
14d
Cleaning Operative - Deep Clean Division
Domestic & General Property Support Services —Rathcoole, County Dublin
- From €16.50 an hour
- Full-time
- No degree
- Cleaning
- Annual leave
Quick apply
Project Director
Cunningham Contracts —DUBLIN 22, County Dublin
- Full-time
- No degree
- Construction
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Senior Salesforce Architect (Hybrid)
Nitro —Dublin, County Dublin
- Salesforce
Mechanical Fitter
EPS Group —Naas, County Kildare
- Full-time
- Analysis skills
- Organisational skills
- Welding
Quick apply
Site Manager
Cunningham Contracts —DUBLIN 22, County Dublin
- Full-time
- Construction Management
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
10h
Industrial Cleaning Manager
Domestic & General Property Support Services —Rathcoole, County Dublin
- Full-time
- Sales
- Business development
- Cleaning
- Annual leave
Quick apply
9d
Project Manager
Cunningham Contracts —Kildare, County Kildare
- Full-time
- Engineering
- Project management
- Construction Management
- Annual leave
- Employee assistance program
Quick apply
9d
Cleaning Operative / Driver
Domestic & General Property Support Services —Rathcoole, County Dublin
- From €15.80 an hour
- Full-time
- Cleaning
- Annual leave
Quick apply
Supervising Pharmacist - Hughes Clane
Allcare Pharmacy —Kildare, County Kildare
- Full-time
- Leadership
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
Senior Network Engineer
Diacom Computer and Telephony Limited —Park West, County Dublin
- €45,000–€70,000 a year
- Overtime
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
Technical Lead
Cully Automation —Leixlip, County Kildare
- Full-time
- Project management
- No degree
- Organisational skills
- Employee assistance program
- Sick pay
Senior Software Developer
Lanas Healthcare Technology Ltd —DUBLIN 24, County Dublin
- Java
- Patient care
- Communication skills
- Annual leave
- Work from home
Quick apply
Site Engineer
Cunningham Contracts —DUBLIN 22, County Dublin
- Full-time
- AutoCAD
- Microsoft Office
- IT
- Annual leave
- Employee assistance program
Quick apply
ServiceNow Architect
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- JavaScript
- Scripting
- Communication skills
Quick apply
Support Pharmacist - Blakes, Cellbridge
Allcare Pharmacy —Celbridge, County Kildare
- Part-time
- Leadership
- Communication skills
- Employee assistance program
- Referral programme
Quick apply

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Quality Assurance Specialist - Hybrid

TCP Homecare -
Clondalkin, County Dublin

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Annual leave
Employee discount
Referral programme

Qualifications

Communication skills

Full job description

TCP Homecare is a healthcare service provider, specialising in 'direct to patient services' which include the dispensing and distribution of pharmaceutical products, homecare nursing services and sharps waste management, facilitating a unique turnkey solution for the delivery of hospital care in the patient's home.

The Quality Assurance Specialist is responsible for administration and maintenance of the TCP Homecare Quality Assurance system as well as supporting the Head of Quality and Patient Safety in adherence of Quality & Safety best practice standards.

This is permanent, full time, Monday to Friday role with attractive hybrid working available.

Key Responsibilities:

Quality Management

Ensure that effective and efficient processes required for the Quality Management System (QMS) are established, implemented and maintained.
Raise and manage the change controls and risk assessments procedures at TCP Homecare, in conjunction with the Head of Quality and Patient Safety and relevant area managers.

Document and Records Management

Ensure that the document control procedure is managed to approve, review and update all changes to critical documents within the scope of the QMS. Assist the development of policies, procedures and initiatives that maximises the quality of work in all business operations teams.
Ensure that records are established and maintained to provide evidence that the QMS is being followed and that there is a system in place for the identification, storage, protection, retrieval, retention time and disposition of such records.

Audits

Ensure that an internal audit programme is implemented to verify that the QMS conforms to planned arrangements.
Assist, participate and lead as required in internal, client and regulatory audits at TCP Homecare

Management of Equipment (GDP)

Assist in the validation of new equipment & systems
Coordinate and manage all aspects of temperature monitoring and calibration of temperature monitoring devices

Incident and Change Management

Manage the Incident Management System at TCP
Assist with effective corrective / preventive actions (CAPAs) resulting from complaints, incidents or audit non-conformances.
Assist in the analysis of quality-related customer complaints and implementing corrective action.

Communication, Reporting and Training

Liaise with Operations staff and other members of the Quality team on all quality issues.
Continuous review and evaluation of all business units in accordance with the requirements of ISO 9001, GDP, HPRA and HIQA recommendations.
Analyse data on the effectiveness of the QMS and evaluate where continual improvements of the QMS can be made. This shall include data generated as a result of monitoring and measurement and from other relevant sources.
Produce reports and provide regular quality performance updates to the leadership team and clinical governance committee
Attend management meetings to represent the quality department and highlighting any items relating to the QMS.
Report to the Head of Quality and Patient Safety on the performance of the QMS and any need for improvement.

Requirements:

Third Level Qualification in a Scientific / Quality / Healthcare / Food Science discipline.

Experience of working in a similar role in the Pharmaceutical/Healthcare/ Food Industry with a quality related function (minimum 2 years)

Experience of working in a GDP environment would be an advantage

Excellent organisation and problem solving ability.

Excellent attention to detail and communication skills.

Demonstrate an ability to work to deadlines and on own initiative.

Ability to take existing procedures and work with teams to find opportunities to streamline or improve.

What We Offer in Return:

Competitive annual salary

Pension Scheme

Health Insurance

Income Protection

Life Assurance

24 days of annual leave in a full calendar year

Employee Discount Card

A supportive and friendly working environment

Regular training courses and opportunities to up-skill

Refer a Friend scheme

Quick apply

Refine Your Search

customer experience specialist jobs in naas, ke

Quality Assurance Specialist - Hybrid

Business Support Specialist 12 month Fixed Term Contract

Product Expert/ Technical Specialist (Hybrid)

Industrial Cleaner Operative / Power Washing

Service Delivery Director

Cleaning Operative - Deep Clean Division

Project Director

Senior Salesforce Architect (Hybrid)

Mechanical Fitter

Site Manager

Industrial Cleaning Manager

Project Manager

Cleaning Operative / Driver

Supervising Pharmacist - Hughes Clane

Senior Network Engineer

Technical Lead

Senior Software Developer

Site Engineer

ServiceNow Architect

Support Pharmacist - Blakes, Cellbridge

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