Find Business development representative Jobs in Terenure, D

Client Experience Representative
OASIS Group —Swords, County Dublin
- Full-time
- English
- Computer skills
- Communication skills
6d
Architectural Technical Sales Representative
Prestige Windows and Doors —Dublin, County Dublin
- €120,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Fuel card
- Work from home
Quick apply
8d
Employee Relations Manager
Bank of Ireland —Dublin, County Dublin
- Full-time
- Analysis skills
6d
Business Development Representative, Commercial
Fivetran —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Business development
- Communication skills
- Annual leave
- Sick pay
10d
Junior Project Manager
GMC Utilities Group —Dublin, County Dublin
- Full-time
- Communication skills
- Time management
Quick apply
14d
Business Development Representative, Emerging AI Products
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Annual leave
- Work from home
14d
Sales Development Representative
Quartr —Dublin, County Dublin
- English
- Business development
- No degree
- Work from home
058.EI.26E – Client Solutions Specialist – Sustainability Solutions
Enterprise Ireland —Dublin, County Dublin
- €52,546–€75,472 a year
- Data analysis skills
- Research
- No degree
2d
Business Development Representative Benelux Market (English-speaking)
HubSpot —Dublin, County Dublin
- Remote
- English
- No degree
- Time management
- Gym membership
Sales Development Representative - Benelux
Okta —Dublin, County Dublin
- €62,000 a year
- Sales
- Salesforce
- English
- Annual leave
Retail Sales Manager, Footwear Department, Brown Thomas, Dundrum
Kurt Geiger —Dundrum, County Dublin
- Full-time
- Employee discount
Quick apply
Territory Inside Sales Representative (EMEA & DACH) - Mailchimp
MarketStar —Dublin, County Dublin
- €47,000–€57,000 a year
- Full-time
- Sales
- English
- Presentation skills
- Store discount
- Wellness program
Quick apply
Market Development Representative (UK/IE Markets)
DocuSign —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
B2B Sales Representative
Efone Limited —Dublin, County Dublin
- €30,000–€35,000 a year
- Full-time
- IT
- Communication skills
Quick apply
7d
Business Development Representative Norway Market (Norwegian speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Business development
- Relocation assistance
- Employee discount
Business Development Representative - DACH
HubSpot —Dublin, County Dublin
- Full-time
- Remote
- Sales
- English
- Time management
- Gym membership
Business Development Manager
Corpay —Dublin, County Dublin
- Full-time
- Sales
- Analysis skills
- Maths
2d
Business Development Representative [German Fluency]
Vanta —Dublin, County Dublin
- Full-time
- AI
- Annual leave
Warehouse Technician
Amgen —Dún Laoghaire, County Dublin
- €39,477.40–€53,410.60 a year
- Day shift
- Writing skills
- Forklift
- Continuous improvement
1d
Human Resource Business Partner
Excel Aviation —Saint Margaret's, County Dublin
- €50,000–€55,000 a month
- Full-time
- Microsoft Excel
- Human resources
- Business
Quick apply
14h

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Client Experience Representative

OASIS Group -
Swords, County Dublin

Apply Now

Job details

Full-time
6 days ago

Qualifications

English
Computer skills
Communication skills
Time management

Full job description

he Role

In this role you will be primarily responsible for servicing client requests as a first point of contact for clients into the group. This role will process client orders, update information in systems, respond to routine enquiries and ensure that service levels and quality standards are met. In this role you will work closely across all functions, to ensure effective collaboration on achieving our business objectives.

Key Performance Indicators:

Client service level agreements ensuring we consistently deliver.
Client retention.
Client satisfaction as measured in the annual client survey.
Call Performance & Case Management Service Levels.

Accountabilities:

Consistently meet required key performance indicators.
Where KPIs are not met, identify and implement performance improvement plans.
Actively monitor risks and to foresee/identify potential problems and proactively identify solutions to address them in advance.

Responsibilities:

To answer telephone calls, taking ownership, and servicing client requests in a friendly and professional manner.
To process client orders, keying system transactions accurately and within the contracted service levels.
To take ownership of complaints, managing client expectations, following up proactively to ensure quick and effective resolution.
To make outbound calls to clients with updates on enquiries or to communicate proactive information.
To communicate with clients about their invoices requesting outstanding payments as required.
To follow all group policies and standard operating procedures
Using strong written and oral communication skills ensure that every contact is managed to a high standard creating a great experience for clients
To update all systems with clear and accurate information, being proactive to establish missing or out of date client contact data. Produce and issue routine system reports and service routine reporting enquiries accurately.
To identify risks/issues which create a barrier to great client care and highlight these to your manager.
To take ownership of more complex client requests, managing the clients expectations, liaising with specialist departments, obtaining input to respond fully to the client within the agreed service levels.
To take ownership of more complex client requests, managing the clients expectations, liaising with specialist departments,
btaining input to respond fully to the client within the agreed service levels.
To demonstrate a teamwork ethic, working with and sharing knowledge and experience with colleagues.
To continuously support all training and personal development to ensure that you maintain the highest standard of client care.
Comply with all company policies and all relevant data protection legislation to ensure.
Our clients and team members sensitive and personal information is protected and processed in accordance with the law.
Our team members and clients rights under the legislation are fully protected.
Adhere to all company policies and complete all mandatory training modules.
Report any potential or actual security, environmental or health and safety incidents to your line manager and / or the OASIS Compliance team as soon as you become aware of them.
Lives the OASIS values, in particular, client obsession - ensuring effective communication and responsiveness to client requests.

Candidate Requirements:

A demonstrable depth of experience in a similar role.
Experience of servicing written and oral client requests.
Can communicate fluently in English.
Experience of providing excellent client service.
A strong attention to detail.
Flexible and ability to operate to tight deadlines.
A proactive mindset and professional manner.
Good organisational and time management skills.
Creative and enquiring mind to challenge and resolve problems.
Demonstrate the ability to take ownership.
Excellent all-round computer and software skills.

OASIS is an equal opportunities employer.

The Company confirm that our legitimate interests comply with GDPR and data protection.

Apply Now

Refine Your Search

business development representative jobs in terenure, d

Client Experience Representative

Architectural Technical Sales Representative

Employee Relations Manager

Business Development Representative, Commercial

Junior Project Manager

Business Development Representative, Emerging AI Products

Sales Development Representative

058.EI.26E – Client Solutions Specialist – Sustainability Solutions

Business Development Representative Benelux Market (English-speaking)

Sales Development Representative - Benelux

Retail Sales Manager, Footwear Department, Brown Thomas, Dundrum

Territory Inside Sales Representative (EMEA & DACH) - Mailchimp

Market Development Representative (UK/IE Markets)

B2B Sales Representative

Business Development Representative Norway Market (Norwegian speaking)

Business Development Representative - DACH

Business Development Manager

Business Development Representative [German Fluency]

Warehouse Technician

Human Resource Business Partner

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