Find Customer service manager Jobs in Waterford, Wd

NTPF Administrator, 9 Month FTC - UPMC Cleaboy Office
UPMC —Waterford, County Waterford
- €34,340.00–€49,971.77 a year
- Microsoft Powerpoint
- Microsoft Excel
- English
- Annual leave
13d
Customs Clearance Declarant
Customs Support Group —Waterford, County Waterford
- Overtime
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance program
6d
Trainee Manager
Supermac’s/Papa Johns/Supersubs —Waterford, County Waterford
- €33,000–€35,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Wellness program
- Employee assistance program
Quick apply
13d
Retail Betting Assistant
Paddy Power —Waterford, County Waterford
- €14.40 an hour
- Overtime
- Sick pay
12d
Retail Manager
Petstop —Waterford, County Waterford
- €35,500–€39,000 a year
- Weekend availability
- Management
- Sales
- Retail management
- Employee assistance program
- Employee discount
Quick apply
5d
General Manager
Coastline Gaming —Tramore, County Waterford
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Wedding & Events Co-ordinator (Maternity Cover Contract)
The Tower Hotel & Leisure Centre —Waterford, County Waterford
- Weekend availability
- Hospitality
- Sales
- Microsoft Office
- Referral programme
Quick apply
11d
Medical Secretary - UPMC Whitfield Hospital, Waterford
UPMC —Waterford, County Waterford
- €34,845.00–€50,710.08 a year
- Microsoft Office
- Clinic
- No degree
- Annual leave
13d
Reservations Manager – Tower Hotel & Leisure Centre
The Tower Hotel & Leisure Centre —Waterford, County Waterford
- Full-time
- English
- Hotel
- Supervising experience
- Referral programme
- Sick pay
Quick apply
13d
Customer Delivery Driver - - Ardkeen
Tesco Ireland —Waterford, County Waterford
- €18.24 an hour
- Full-time
- Communication skills
- Employee assistance program
4h
Key Account Manager
BidvestNoonan —Waterford, County Waterford
- €45,000–€50,000 a year
- Full-time
- Leadership
Quick apply
Sales Associate
H.Samuel —Waterford, County Waterford
- €13.50 an hour
- Part-time
Assistant Manager - Ardkeen
O'Briens Wine —Waterford, County Waterford
- Full-time
- Business development
- Supervising experience
- Employee discount
- Referral programme
Quick apply
ATS Specialist (French Bilingual) 6 Month Contract
Sun Life —Waterford, County Waterford
- Overtime
- Software troubleshooting
- Customer service
- English
Production Planner (Full-Time)
Keltech —Waterford, County Waterford
- €32,000–€35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
Quick apply
1d
Basic Grade Radiographer - MRI, 11 Month FTC - UPMC Whitfield Hospital, Waterford
UPMC —Waterford, County Waterford
- €44,955.86–€62,869.46 a year
- On call
- Management
- Customer service
- Clinic
- Annual leave
Workshop Motor Mechanic
John Kelly Ltd —Waterford, County Waterford
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
- Sick pay
Quick apply
Housekeeping Operative -UPMC Whitfield Hospital, Waterford
UPMC —Waterford, County Waterford
- €30,805–€39,184 a year
- Customer service
- English
- Clinic
- Annual leave
Personal Lines - New Business Team Lead
Arachas —Waterford, County Waterford
- Microsoft Excel
- No degree
- Leadership
Clinical Specialist Radiographer - MRI Twilight Shift - UPMC Whitfield Hospital, Waterford
UPMC —Waterford, County Waterford
- €66,248.13–€78,250.54 a year
- Monday to Friday
- Management
- Customer service
- Clinic
- Annual leave

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NTPF Administrator, 9 Month FTC - UPMC Cleaboy Office

UPMC -
Waterford, County Waterford

Apply Now

Job details

Fixed term
€34,340.00–€49,971.77 a year
13 days ago

Benefits

Annual leave

Qualifications

Microsoft Powerpoint
Microsoft Excel
English
Microsoft Office
Analysis skills
Organisational skills
IT
Time management

Full job description

NTPF Administrator, 9 Month FTC - UPMC Cleaboy Office

Location: Cleaboy Business Office -Unit 4
Job type: Fixed Term

Overview of role:

The NTPF Administrator coordinates end to end administration support for Public Referrals. They work in conjunction with Medical Secretary Team to ensure patients waiting for outpatient consultations, inpatient day case procedures, or surgeries receive timely, high-quality care. This role is central to supporting safe, punctual, and seamless patient experiences throughout the hospital. Previous experience working is the healthcare sector desirable.

Primary Duties and Responsibilities:

Logging receipt of NTPF referrals, ensuring all external hospital referrals match order numbers issued by the NTPF to specific hospital.
Scanning all referrals to database and creating MRN in IT system
Communicate with patients where necessary.
Create and verify weekly reports to NTPF.
Follow up with public hospitals on any referrals that have been omitted and or any extra patient information that may be required.
Monitor all referrals sent out to consultants to ensure all patients have a procedure date within the allotted timeframes.
Collate post procedure correspondence, scan match it with invoices and return to referring hospital.
Liaise with the NTPF and Public hospitals to give updates, additional information as required
To efficiently manage the distribution and filing of patient’s charts in the hospital on a daily basis through the hospital patient management system and by continuous liaison with the ward, pre-assessment nurses, scheduling team, accounts, and consultant’s secretaries to ensure efficient chart management and distribution.
Liaise with consultant secretaries, referring hospitals and other external agencies.
To coordinate and issue medical discharge letters.
Scheduling outpatient clinics and theatre appointments within the hospital.
Process outliers in line with NTPF and hospital guidelines
To liaise with and maintain an excellent working relationship with other members of the hospital multi-disciplinary team ensuring a high level of patient service is maintained.
Work as part of a team by supporting each other, sharing workload and covering each other during periods of absence.
To perform such other duties appropriate to the post as may be assigned from time to time by the manager or nominee.

Qualifications & Experience:

Essential Qualifications/Experience:

Be able to work to strict deadlines.
Strong background in MS Office (Excel, PowerPoint etc.)
A flexible approach to work is required to undertake the duties and responsibilities of this role, participating in cross-departmental, and cross organisational groups and teams.
Fluent in English, both written and spoken.
Eligible to live and work in the EU.

Essential competencies/skills:

Strong interpersonal skills with the ability to build and maintain positive working relationships with a wide variety of internal and external teams.
Ability to adapt and learn new operational systems / software.
Excellent verbal and written communications skills
Excellent decision-making skills and the proven ability to take ownership of activities.
Excellent numerical and organizational skills, with a high degree of accuracy and attention to detail
Strong analytical skills with the ability to fully comprehend the impact of decisions taken on both the operation and the wider business.
Excellent planning, co-ordination, monitoring, and evaluation skills
Demonstrated ability to prioritise and work under pressure and to strict deadlines.
Ability to use own initiative and contribute effectively as part of a team.
Results-focused and solution-driven with proven problem-solving skills

Desirable Criteria:

Have excellent administrative and organisational skills.
Have excellent interpersonal skills and the ability to communicate effectively with management, consultant staff, staff, patients, public and outside agencies.
The ability to work in a fast-paced customer-based environment.
An understanding of commitment to patient confidentiality.
Ability to work effectively within a multidisciplinary team.
Ability to work as part of team and own initiative.
Time management skills.
Strong IT Skills.

Salary: €34,340.00 - €49,971.77 per annum based on a 39 hour week

This job description is intended to be an outline of the areas of responsibility. As UPMC and the post holder develop, this job description may be subject to review in light of the changing needs of the business.

Equal Opportunity Statement and Benefits

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.

Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.

In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.

Apply Now

Refine Your Search

customer service manager jobs in waterford, wd

NTPF Administrator, 9 Month FTC - UPMC Cleaboy Office

Customs Clearance Declarant

Trainee Manager

Retail Betting Assistant

Retail Manager

General Manager

Wedding & Events Co-ordinator (Maternity Cover Contract)

Medical Secretary - UPMC Whitfield Hospital, Waterford

Reservations Manager – Tower Hotel & Leisure Centre

Customer Delivery Driver - - Ardkeen

Key Account Manager

Sales Associate

Assistant Manager - Ardkeen

ATS Specialist (French Bilingual) 6 Month Contract

Production Planner (Full-Time)

Basic Grade Radiographer - MRI, 11 Month FTC - UPMC Whitfield Hospital, Waterford

Workshop Motor Mechanic

Housekeeping Operative -UPMC Whitfield Hospital, Waterford

Personal Lines - New Business Team Lead

Clinical Specialist Radiographer - MRI Twilight Shift - UPMC Whitfield Hospital, Waterford

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