Find Senior sales specialist Jobs in Ireland

Customer Service Representative
Tara telecom —Remote
- €31,411.20–€58,586.05 a year
- Part-time
- Remote
- Customer service
- Engineering
- Project management
- Work from home
- Employee discount
Quick apply
4h
Senior Contract Specialist
Salesforce —Remote
- Full-time
- Remote
- Sales
- Salesforce
- Microsoft Office
5d
Workplace Solutions - EMEA Senior Contract Specialist - Associate/VP, Cork — Share Plan Services
JPMorganChase —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Senior Consultant - Migration Architect
Veeva Systems —Remote
- €90,000–€150,000 a year
- Full-time
- Remote
- Oracle
- Salesforce
- Java
- Work from home
Account Manager, Advertising Business
Taboola —County Carlow
- Microsoft Excel
- Marketing
- English
Quick apply
Sales Executive
Bloom Equity Partners —Remote
- Full-time
- Remote
- Sales
- Salesforce
8d
Recruitment Consultant - Career Changer
Morgan McKinley —County Waterford
- Hybrid work
- Business development
- No degree
- Recruiting
12d
EMEA Customer Success Specialist - French Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Sales
- Social media management
Bilingual Channel Marketing Manager (German or French), EMEA
Keeper Security, Inc. —County Cork
- English
- Project management
- Communication skills
- Sick pay
Sales Executive - Ireland & UK
Jonas Software —Remote
- Full-time
- Remote
- Hospitality
- Spanish
- Sales
5d
Outbound Sales Representative - German Speaking
ResultsCX —Remote
- €30,423 a year
- Remote
- Sales
- Salesforce
- English
- Annual leave
- Employee assistance program
Sales Executive - Ireland & UK
Bookassist —Remote
- Full-time
- Remote
- Hospitality
- Spanish
- Sales
6d
Senior Sales Operations Associate
Google —Dublin, County Dublin
- €118,000–€121,000 a year
- Full-time
- Sales
- Data analysis skills
- SQL
6d
Client Executive
NetApp —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Bachelor's degree
- Annual leave
- Employee assistance program
Out of Home Account Manager
Unify Brands —Dublin, County Dublin
- €32,000–€50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
Quick apply
12d
Customer Service Supervisor
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Customer Training & Support Specialist
Marco Beverage Systems Ltd. —Dublin, County Dublin
- €1 a year
- Full-time
- Remote
- No degree
- In-person
- Leadership
- Wellness program
- Employee assistance program
Quick apply
1d
Operational Controls Senior specialist
Intesa Sanpaolo Group —Dublin, County Dublin
- Microsoft Excel
- English
- SQL
Head of Sales Operations
Wurth Ireland —Limerick, County Limerick
- Full-time
- Sales
- Marketing
- Analysis skills
Quick apply
5d
Senior Commercial Energy Consultant AEI
AEI —Carrigaline, County Cork
- Full-time
- Sales
- Microsoft Office
- No degree
- Annual leave
- Employee assistance program
Quick apply

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Customer Service Representative

Tara telecom
Remote

Quick apply

Job details

Part-time | Full-time
€31,411.20–€58,586.05 a year
4 hours ago

Benefits

Company car
On-site gym
Company pension
Work from home
Private medical insurance
Employee discount
Gym membership
On-site parking

Qualifications

Customer service
Engineering
Project management
Bachelor's degree
Telecommunication
Computer skills
Business
Communication skills
Information Technology

Full job description

We are seeking a customer-focused and motivated Customer Service Representative to join our telecommunications team. In this role, you will be the first point of contact for customers, providing exceptional service by handling inquiries, resolving issues, and delivering accurate information about our products and services. You will play a key role in ensuring a positive customer experience while supporting customer retention and satisfaction.

Key Responsibilities

Respond to customer inquiries via phone, email, chat, and other communication channels in a professional and timely manner.
Assist customers with account management, billing inquiries, service activation, upgrades, and plan changes.
Troubleshoot basic technical issues related to mobile, internet, and telecommunications services, escalating complex issues when necessary.
Resolve customer complaints efficiently while maintaining a high level of customer satisfaction.
Educate customers on products, services, promotions, and self-service options.
Process customer requests accurately and maintain detailed records in the customer relationship management (CRM) system.
Collaborate with technical support, sales, and other internal departments to ensure prompt issue resolution.
Meet individual and team performance metrics, including customer satisfaction, first-call resolution, response time, and quality standards.
Stay current on company products, policies, systems, and industry developments.
Identify opportunities to recommend products or services that meet customer needs while maintaining a customer-first approach.

Qualifications

Required

High school diploma or equivalent.
Previous experience in customer service, call center, retail, or a related customer-facing role.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Ability to multitask and navigate multiple computer systems simultaneously.
Basic computer proficiency and familiarity with CRM or customer support software.
Ability to work flexible schedules, including evenings, weekends, and holidays, as required.

Preferred

Experience in the telecommunications, technology, or internet service industry.
Familiarity with mobile devices, broadband services, networking basics, or technical troubleshooting.
Experience working in a fast-paced contact center environment.

Key Competencies

Customer-focused mindset
Active listening
Empathy and professionalism
Effective communication
Problem-solving and critical thinking
Time management
Adaptability
Team collaboration
Attention to detail
Resilience under pressure

Performance Measures

Success in this role may be measured by:

Customer Satisfaction (CSAT) scores
First Contact Resolution (FCR)
Average Handling Time (AHT)
Quality Assurance (QA) scores
Customer retention
Productivity and adherence to schedule
Accuracy of customer records and documentation

Working Conditions

Office-based, hybrid, or remote work environment depending on business needs.
Regular use of computers, headsets, and customer service software.
May require shift work, including evenings, weekends, and public holidays.
Fast-paced environment with performance targets and service-level expectations.

What We Offer

Competitive salary and benefits
Paid training and ongoing professional development
Career progression opportunities
Supportive and collaborative team environment
Employee discounts on telecommunications products and services
Recognition and performance incentive programs

If you'd like, I can also tailor this job description for:

an entry-level role,
a call center environment,
a retail telecom store,
a technical customer support role, or
a senior/customer care specialist position.

Pay: €31,411.20-€58,586.05 per year

Benefits:

Company car
Company pension
Gym membership
On-site gym
On-site parking
Private medical insurance
Work from home

Work Location: Remote

Quick apply

Refine Your Search

senior sales specialist jobs in ireland

Customer Service Representative

Senior Contract Specialist

Workplace Solutions - EMEA Senior Contract Specialist - Associate/VP, Cork — Share Plan Services

Senior Consultant - Migration Architect

Account Manager, Advertising Business

Sales Executive

Recruitment Consultant - Career Changer

EMEA Customer Success Specialist - French Speaking

Bilingual Channel Marketing Manager (German or French), EMEA

Sales Executive - Ireland & UK

Outbound Sales Representative - German Speaking

Sales Executive - Ireland & UK

Senior Sales Operations Associate

Client Executive

Out of Home Account Manager

Customer Service Supervisor

Customer Training & Support Specialist

Operational Controls Senior specialist

Head of Sales Operations

Senior Commercial Energy Consultant AEI

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