Find Technology lead Jobs in Cork, C

Technical Writer (IS&T Knowledge and Training)
Apple —Cork, County Cork
- Computer Science
- Software troubleshooting
- English
22h
Lead AI Engineer, Finance Digital Transformation
Apple —Cork, County Cork
- Azure
- Computer Science
- System design
Global Geo Expansion Project Manager
Apple —Cork, County Cork
- ERP systems
- Project management
- No degree
Quality Systems Manager
Corca Health —University College Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- In-person
- AI
- Flexitime
- Gym membership
Quick apply
Programme Coordinator Ballinora
Junior Adventures Group —Cork, County Cork
- Part-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
Programme Coordinator Ballyhea
Sherpa Kids —Cork, County Cork
- Full-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
EMEIA BPR Business Operations Lead - 23 month
Apple —Cork, County Cork
- ERP systems
- Analysis skills
- Computer skills
14d
Deputy Person in Charge Ovens
Junior Adventures Group —Ovens, County Cork
- Part-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
EMEA Sourcing Manager
Merck Group —Cork, County Cork
- Full-time
- Oracle
- ERP systems
- English
Senior Material Planner
PSC Biotech —Cork, County Cork
- Master's degree
- Project management
- No degree
Programme Coordinator Ballincollig
Junior Adventures Group —Ballincollig, County Cork
- Full-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
8d
Head of Warehousing
Kilkenny Design —Cork, County Cork
- Full-time
- Warehouse experience
- Leadership
- Communication skills
Quick apply
Operations Management Leadership Program CORK
GE HEALTHCARE —Cork, County Cork
- Engineering
- English
- Research
4d
Finance Manager, Global Finance Transformation
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- Microsoft Excel
- ERP systems
- English
Programme Coordinator Belgooly
Junior Adventures Group —Belgooly, County Cork
- Full-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
Senior Identity & Access Management (IAM) Engineer – Okta
McKesson —Cork, County Cork
- €66,000–€110,000 a year
- Management
- Bachelor's degree
- JavaScript
11d
Lead Site Reliability Engineer
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- Windows
- AWS
12d
Lead AI Developer
OpenText —Cork, County Cork
- On call
- Azure
- Computer Science
- Master's degree
1d
Operations Manager
Catalyx —Cork, County Cork
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
Mechanical Project Manager
Precision Mechanical LTD —Cork, County Cork
- €45,000–€70,000 a year
- Full-time
- Microsoft Office
- Plumbing
- HVAC
Quick apply
13d

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Technical Writer (IS&T Knowledge and Training)

Apple -
Cork, County Cork

Apply Now

Job details

22 hours ago

Qualifications

Jira
Drupal
Computer Science
Software troubleshooting
Content management systems
iOS
Git
English
Master's degree
Bachelor's degree
Confluence
Technical writing
Mac OS
AI
Apple Keynote

Full job description

At Apple, great ideas can come from anywhere, and our dedicated internal teams are at the heart of our innovation. The Information Systems & Technology (IS&T) organization is the backbone of Apple's business, and the IS&T Knowledge and Training (K&T) team is committed to enabling our global workforce. We accomplish this by offering high-quality, collaboratively developed learning experiences and knowledge resources that equip the Apple workforce with the knowledge and skills to do their life's best work, better.

Employee Experience and Productivity (EEP) is part of IS&T and delivers some of the most widely used communication and productivity technology and services across Apple - from tools that enable collaboration to the support teams that keep Apple's workforce running. EEP also leads user experience design and research, and manages the systems behind Apple's original content studios.

As a Knowledge and Training Technical Writer, you'll make Apple's complex internal systems and tools accessible to the people who use them every day. This dynamic role sits at the intersection of communication and technology, blending technical writing, instructional design, and copyediting skills, offering a unique opportunity to significantly impact the productivity and success of Apple's global workforce.

Description
In this role, you'll be the link between our internal technologies and the global workforce that relies on them. You'll collaborate with cross-functional partners, engineering teams, and leaders to identify training requirements, define documentation objectives, and align deliverables with business and product priorities for supported tools. You'll get up to speed quickly on new tools and translate their complexity into clear, engaging content for diverse internal audiences. You'll juggle multiple documentation initiatives at once, hold the quality bar, and build alignment across stakeholders when priorities and opinions diverge. We value writers who have successfully worked with editors and style guides, are open to learning, embrace feedback, thrive in iteration, and understand that the best content is always a collaboration.
","responsibilities":"Partner with product managers, engineers, project managers, and UX/UI designers to understand product features and user workflows, and proactively identify documentation requirements.
Gather, weigh, and reconcile input from multiple stakeholders with differing perspectives, applying editorial judgment to keep content focused on the end user.
Contribute to documentation and content strategies; design, write, and maintain a range of user-facing documentation, including setup and user guides, how-to articles, troubleshooting guides, UX/UI navigation instructions, FAQs, and help content.
Draft, edit, and publish content using our content management system (CMS).
Triage, respond to, and resolve documentation tickets to address error reports, update requests, and content gaps.
Synthesize content requests and information from various sources into coherent content plans.
Simplify complex concepts; translate highly technical information into clear, concise, and engaging plain language for diverse internal audiences.
Edit and proofread documentation for accuracy, clarity, grammar, punctuation, and adherence to established style guides and brand voice.
Own the documentation lifecycle from initial planning through creation, review, publication, and ongoing maintenance.
Refine content structure and information architecture to improve readability, discoverability, and learner engagement.

Preferred Qualifications
Experience with Markdown, Git-based docs-as-code workflows, or static site generators.
Working understanding of information architecture principles and how users seek information.
Familiarity with the Apple Style Guide and The Chicago Manual of Style.
Proficiency with Apple's productivity suite (Pages, Keynote, Numbers).
Experience managing assignments with project, task, or ticketing systems such as Wrike, Asana, Jira, or HelpCentral.
Working knowledge of macOS and iOS operating systems and Apple software, including troubleshooting techniques.
Experience or genuine curiosity working with AI and GenAI tools, including using them to enhance content creation, documentation workflows, or training and development.
Experience writing for a global audience with an awareness of accessibility considerations.
A genuine passion for helping people maximize their use of technology and productivity tools.
Master's degree, specialized degrees in technical communication, or certifications in technical writing are a plus.

Minimum Qualifications
Bachelor's degree in Technical Communication, English, Journalism, Computer Science, or a related field, or equivalent practical work experience.
Experience as a Technical Writer, ideally in a technical environment with exposure to internal-facing tools, enterprise software, or developer documentation.
Demonstrated experience producing user-facing documentation such as user guides, how-to articles, troubleshooting guides, or knowledge base content.
Writing samples or portfolio demonstrating recent technical documentation work (e.g., user guides, how-to articles, knowledge base content).
Experience using a content management system or documentation platform (such as Drupal, Confluence, Markdown-based tooling, or similar).

Apply Now

Refine Your Search

technology lead jobs in cork, c

Technical Writer (IS&T Knowledge and Training)

Lead AI Engineer, Finance Digital Transformation

Global Geo Expansion Project Manager

Quality Systems Manager

Programme Coordinator Ballinora

Programme Coordinator Ballyhea

EMEIA BPR Business Operations Lead - 23 month

Deputy Person in Charge Ovens

EMEA Sourcing Manager

Senior Material Planner

Programme Coordinator Ballincollig

Head of Warehousing

Operations Management Leadership Program CORK

Finance Manager, Global Finance Transformation

Programme Coordinator Belgooly

Senior Identity & Access Management (IAM) Engineer – Okta

Lead Site Reliability Engineer

Lead AI Developer

Operations Manager

Mechanical Project Manager

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