Find recruiting coordinator Jobs in ireland

Programme Coordinator (12-Month, Fixed Term Contract)
Fexco —County Kerry
- Full-time
- Continuous improvement
- Communication skills
7h
Specialist, Enterprise Onboarding and Learning Delivery
Salesforce —Dublin, County Dublin
- Full-time
- Google Suite
- Presentation skills
- Human resources
1h
Plant Coordinator
JJ Rhatigan Building Contractors —Galway, County Galway
- Full-time
- Microsoft Office
- No degree
- Communication skills
- Fuel card
Quick apply
Workplace Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- English
- No degree
- In-person
Quick apply
14d
Salon Coordiator / Receptionist - Castlebar
Peter Mark —County Mayo
- Part-time
- Sales
- Employee assistance program
7d
Relief Salon Coordinator / Receptionist
Peter Mark —Kilkenny, County Kilkenny
- Customer service
- Cash handling
- Retail sales
- Employee assistance program
Payroll Coordinator (Fixed Term Contract)
Itron —Cork, County Cork
- €45,000–€55,000 a year
- Full-time
- Microsoft Excel
- Management
- English
10d
Recruitment Coordinator
Elwood Roberts —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Activities Co-ordinator
Mount Cara Nursing Home —Cork, County Cork
- From €14.50 an hour
- Part-time
Quick apply
Salon Coordinator / Receptionist - Limerick
Peter Mark —Limerick, County Limerick
- Full-time
- Sales
- Employee assistance program
7d
Qualified Early Years Educator
Lusmagh's Little Learners Montessori & After School —Banagher, County Offaly
- €16–€18 an hour
- Childcare
- No degree
Quick apply
14d
Salon Coordinator / Receptionist - Galway
Peter Mark —Galway, County Galway
- Full-time
- Sales
- Employee assistance program
6d
Area Service Coordinator
EPS Group —Mallow, County Cork
- Full-time
- Analysis skills
- In-person
Quick apply
BIM Coordintor
BAM Building —Galway, County Galway
- No degree
- Construction
- Time management
- Annual leave
Activity Co-ordinator
St. Catherine’s Nursing Home —Newcastle West, County Limerick
- From €14.15 an hour
- Part-time
- Communication skills
Quick apply
Homecare Support/Co-Ordinator: West Cork: €37,498 - €40,560
Home and Away Care —Cork, County Cork
- €37,498–€40,560 a year
- Full-time
- English
- Administrative experience
- No degree
- Flexitime
- Employee assistance program
Quick apply
1h
Part -Time Care Coordinator
Bright Valley Ltd T/a Caremark Meath Louth —Ashbourne, County Meath
- €16.50 an hour
- Part-time
- English
- Computer skills
- Communication skills
Quick apply
5d
Director, Product Management (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- Microsoft Excel
- AI
- Leadership
- Annual leave
IT Co-Ordinator
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
1d
Senior Product Operations Manager (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave

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Programme Coordinator (12-Month, Fixed Term Contract)

Fexco -
County Kerry

Apply Now

Job details

Full-time | Fixed term
7 hours ago

Qualifications

Continuous improvement
Communication skills

Full job description

Location

Ireland - Kerry

Contract Type

Fixed Term Full Time

Closing Date

17/06/2026

Fexco Managed Services are currently recruiting for a Programme Coordinator to join the SEAI team on a full time, 12-month fixed term contract. This role will be based in our office in Cahersiveen, Co. Kerry. However, remote/hybrid options are also available.

This role requires a candidate with strong organisational and excellent communication skills. As a Programme Coordinator for the SEAI contract, your main purpose is to support and manager the registration process across various programmes. Through effective management you will ensure the agreed programme milestones, objectives & targets between the client and the contact centre are achieved. You will drive opportunities for Continuous Improvement and work proactively and seamlessly with both the Fexco operations team and the wider programme teams within SEAI.

Main Responsibilities:

Programme Subject Matter Expert

Build knowledge of programme processes and systems by engaging with SEAI, peers & CSRs

Process Management

Document and maintain all processes for the programme

Ensure all processes are available to CSRs

Ensure all process documents include details on how to navigate programme specific systems

Ensure all processes are easy to follow and understand, i.e. are there screenshots included etc.

Ensure all process documents are version controlled and in the process directory and available to all relevant stakeholders

Maintain a robust Knowledge Management System for the programme

Continuous Improvement

Be proactive in your approach to continuous improvement finding solutions

Drive business process improvements - Are there internal or external processes that can be improved? Digitalise processes where possible and remove manual input

Get feedback from CSR’s completing processes to identify inefficiencies, areas for improvement, or common sources of error

Work collaboratively with SEAI, and other Fexco stakeholders, to drive continuous improvement initiatives through to completion

Identify processes with long Average Handling Times (AHTs) to see if they can be made more efficient

Identify system improvements that could made to digitalise processes

Analyse programme issues and come up with solutions

Change Management

Promote change management with SEAI, ensuring SEAI are raising CR’s when a change is requested or taking place

When a CR is raised for your programme, you become the change owner, adding regular updates, documenting actions, updating relevant stakeholders etc. (take direction from Project & Change Manager)

CRM Case Management

Take ownership of T2 dashboard, providing clarity to CSR’s on queries via cases or calls (as the programme SME you are the first point of contact for programme queries)

Take ownership of difficult cases until resolution, where customers are dissatisfied or have requested an escalation, providing a response directly to the customer or escalating to T3 for a response.

Escalating cases to SEAI through the T3 dashboard

Identify repeat queries coming to T2 to understand if there is a gap in training or further training is needed for some CSR’s (linking to Continuous improvement)

Complaints & Appeals Handling

Follow the SEAI customer charter when handling complaints & appeals

Ensure all complaint & appeal cases are logged correctly. i.e. correct case type, correct category, no matter what email queue they have been received through

Reporting / Analysis

Report daily & weekly programme figures internally to Operations

Complete Monthly Business Review (MBR) slides monthly for the previous month – includes payment figures, challenges & highlights, work completed & in progress, analysis of programme activities & trends

Present at MBR’s and/or regular meetings with the client, remaining professional and balancing Fexco and SEAI’s interests

CSR Training Support

Supporting CSR on boarding with an introduction to the programme and specific admin processes

Supporting with CSR training of new or updated processes

Working with Operations

Highlight the health of the programme to Operations that they need to be aware of for workload planning.

Keeping Ops informed as early as possible of system downtime, payment run dates, adhoc activities that may drive calls and increase activity for CSRs etc.

Complete quality checks for admin or payment processes to ensure CSRs are complying with correct process and procedure to drive and maintain quality standards. Provide feedback to team leaders on same.

Cycle planning, if relevant – planning workload required throughout cycle of programme so Operations have resources available when required (would include but not limited to arranging meetings with Ops)

Programme Coordinator Skills

Ability to work in fast paced environment

Work on own initiative

Solutions focused

Target driven

Excellent attention to detail

Flexibility to work across different programmes, to ensure continuity of service

Communication

Build & maintain strong relationships with internal & external stakeholders

Approachable & helpful to peers & CSRs

Keep team updated on requirements

Communicate technical information to non-technical audience

Provide and accept feedback

Understanding quality/GDPR compliance

The programme coordinator structure is subject to change and may require you to work on other programmes as deemed required for the successful delivery of the contract.

A panel may be established from this recruitment process to fill future vacancies in this role or similar positions.

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.

Apply Now

Refine Your Search

recruiting coordinator jobs in ireland

Programme Coordinator (12-Month, Fixed Term Contract)

Specialist, Enterprise Onboarding and Learning Delivery

Plant Coordinator

Workplace Coordinator

Salon Coordiator / Receptionist - Castlebar

Relief Salon Coordinator / Receptionist

Payroll Coordinator (Fixed Term Contract)

Recruitment Coordinator

Activities Co-ordinator

Salon Coordinator / Receptionist - Limerick

Qualified Early Years Educator

Salon Coordinator / Receptionist - Galway

Area Service Coordinator

BIM Coordintor

Activity Co-ordinator

Homecare Support/Co-Ordinator: West Cork: €37,498 - €40,560

Part -Time Care Coordinator

Director, Product Management (f/m/d)

IT Co-Ordinator

Senior Product Operations Manager (f/m/d)

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