Find director of customer success Jobs in dublin, d

Service Pre Sales lead – Samsung Open RAN
Samsung Electronics —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Sick pay
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Head Of Marketing
O'Callaghan Collection —Dublin, County Dublin
- Full-time
- Hotel
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Executive & Advisory Programs Manager
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- Project management
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- Communication skills
Sr. Director, Sales Strategy & Operations
DocuSign —Dublin, County Dublin
- Sales
- Salesforce
- Finance
Director, Advocacy & Influence
Bentley Systems —DUBLIN 2, County Dublin
- Continuous improvement
- Marketing
Health Transformation Director - Health Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Master's degree
- Business
- Leadership
EMEA Account Lead
JLL —Dublin, County Dublin
- No degree
9d
Director, Platforms Operating Model (POM) Technical Product Management
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Product management
- Agile
3d
Manager - Trading VIP Profiling
Hard Rock Digital —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Leadership
- Work from home
Quick apply
2d
Director, AI Resourcing
Lionbridge —Dublin, County Dublin
- English
- Human resources
- Recruiting
- Referral programme
Director, Engineering
MongoDB —Dublin, County Dublin
- On call
- Hybrid work
- Azure
- AWS
- Software development
Secretarial and Governance Lead | EU & META
Lenovo —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr Technical Infrastructure Program Mgr, Operations Infrastructure Solutions
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
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Client & Brand Strategy Director
IQVIA —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Budgeting
8d
FX Market Surveillance Product Director
LSEG (London Stock Exchange Group) —DUBLIN 12, County Dublin
- Full-time
- SQL
- Communication skills
14d
Sr. Director & Head of Architecture
G-P —Dublin, County Dublin
- €160,800–€201,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
Quick apply
2d
Director, Community Marketing
Bentley Systems —DUBLIN 2, County Dublin
- AI
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Business Unit Coordinator
Jabil Circuit —Bray, County Wicklow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director, HR Shared Services
Bentley Systems —DUBLIN 2, County Dublin
- Bachelor's degree
- No degree
- Human resources
Startup Account Manager, AWS for Software Startups
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Sales
- Master's degree
- AWS

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Service Pre Sales lead – Samsung Open RAN

Samsung Electronics -
Dublin, County Dublin

Apply Now

Job details

Full-time
8 days ago

Benefits

Company car
Sick pay

Qualifications

Microsoft Powerpoint
Power BI
Microsoft Excel
Computer Science
Sales
English
Microsoft Project
Communication skills

Full job description

Position Summary

Why join our team?

Samsung Networks is a industry leader in Open RAN with commercial deployments in Asia, US, Canada and the EU markets.

As part of our continued expansion across Europe, Samsung Germany is looking to hire an experienced and highly motivated Service Pre-Sales lead for Open Radio Access Network services within Europe.

This is an exciting opportunity for the right candidate who can demonstrate a consistent record
in responding to Service pre-sales activities with the ability to articulate our submission to respective customers.

This role may be based in Dublin Ireland or Reading UK but will require travel to customer locations across the EU.

The on-boarding timeline for this role is expected to be Q1 2026

This is a contract position reporting to the Project Director in the Samsung Networks services Organisation

Role and Responsibilities

Your key responsibilities

Working closely with the Service/Solution and Sales teams you will be responsible for the following activities

Review and provide compliancy to RFP documentation
Be responsible for the Service components of I&C tenders ensuring 3rd party compliance and scope adheres to customer requirements
Document swap methodologies that minimise network downtime
Prepare deployment plans according to volumes indicated in the RFP
Own the relationship 3rd parties related to field services ensuring compliancy and scope is correct and support Procurement for pricing activities
Full accountability for completing the Service submission in the areas of I&C, field and SPMS services including costings, compliance and statement of works
Prepare customer presentation material to an especially high standard
Present proposals to customers at both online and face to face meetings
Develop and sustain constructive connections with both internal and external stakeholders from the beginning, ensuring your main collaborator map is clearly defined from the beginning.
Work in close collaboration within the Samsung organisation to establish processes and statements of works related to Network Deployment activities
Drive innovation by exploring new ideas and solutions that improve efficiency and minimise network downtime.
Analyse multiple RFP data sources to identify trends, insights, and develop systematic approaches to RFP responses to improve efficiency.
Prepare detailed reports and presentations to support decision-making.
Define end-to-end RAN Rollout activities, including planning, execution, and delivery.
Define project timelines, budgets, and resources to ensure successful outcomes.

What we need for this role

To be successful, you will possess the following skills and attributes:

Educated to Degree Level, preferably in Telecoms, Electronics or Computer Science/IT
Excel, Word, PowerPoint & MS project (High Competence), Power BI
Minimum of 8 year’s experience in a relevant service role with past experience in service pre-sales
Proven experience in Radio Access Network (RAN) rollout
Fluent in spoken and written English, other languages an advantage
Excellent report writing and data management skills
Exceptional ability to navigate large and complex organisations to build relationships and influencing capabilities
Excellent communication and presentation skills
Willingness and ability to travel within the EU

What does success look like?

You will have succeeded in developing excellent customer relations and be seen both internally and by our customer as a key go to contact to ensure success
You will have identified the key stakeholders internal and external and built strong relationships from the outset
You will be recognised in Samsung as a real team player who works across the teams both internal and external to create both a successful submission and a real mindset of working together to achieve results
You will have owned the Service submission from reviewing the service requirements, preparing the compliance responses, statements of work, costings and supporting the Sales team for pricing efforts.
You will own the engagement with 3rd party I&C, field service providers in the market ensuring the tender documents issued to the suppliers reflects the project requirements. You will review 3rd party responses and approve 3rd parties selection with the procurement team
You will have presented and defended our RFP response to customers ensuring high quality service delivery

Skills and Qualifications

Benefits of working at Samsung include

Hybrid working – 3 days in the office and 2 days at home per week
Bonus scheme linked to individual, team and company performance
Car allowance
Pension contribution
Three volunteering days each year
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal
Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Apply Now

Refine Your Search

director of customer success jobs in dublin, d

Service Pre Sales lead – Samsung Open RAN

Head Of Marketing

Executive & Advisory Programs Manager

Sr. Director, Sales Strategy & Operations

Director, Advocacy & Influence

Health Transformation Director - Health Consulting - Advisory

EMEA Account Lead

Director, Platforms Operating Model (POM) Technical Product Management

Manager - Trading VIP Profiling

Director, AI Resourcing

Director, Engineering

Secretarial and Governance Lead | EU & META

Sr Technical Infrastructure Program Mgr, Operations Infrastructure Solutions

Client & Brand Strategy Director

FX Market Surveillance Product Director

Sr. Director & Head of Architecture

Director, Community Marketing

Business Unit Coordinator

Director, HR Shared Services

Startup Account Manager, AWS for Software Startups

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