Find service desk engineer Jobs in county dublin

Delivery Manager - Core Technology Platform
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Engineering
- Business
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
AI Infrastructure Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- Master's degree
- Annual leave
- Work from home
Senior Solutions Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Communication skills
- Time management
- Annual leave
- Work from home
Engineering Manager, AI Models Infrastructure
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Annual leave
- Work from home
Senior Full Stack Engineer - Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Rust Engineer - Trading
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- AWS
- Scripting
- Recruiting
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Staff/Principal Product Designer
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- Annual leave
- Work from home
Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Senior Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Staff AI Product Manager
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Annual leave
- Work from home
Senior Engineer, AI Developer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- AI
- Python
- Annual leave
- Work from home
Staff Forward Deployed Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
Senior Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Work from home
Facilities Administrator
Quinn Downes Group —DUBLIN 12, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Gym membership
Quick apply
8d
Onsite Support Engineer
Version 1 —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
18h
Principal Engineer, Fin AI Agent
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- Master's degree
- AWS
- Annual leave
- Work from home
Lead Electrical Design Engineer, Data Centre Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction
1d
Senior Product Designer
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- Annual leave
- Work from home

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Delivery Manager - Core Technology Platform

Keyrock
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Rust (programming language)
Computer Science
Engineering
Lean
Business

Full job description

About Keyrock

Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation.

Today, we partner with over 250 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from self-taught DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, and Singapore, and host regular online and offline hangouts to keep the crew tight.

We are trading on more than 80 trading venues, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks.

But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives.

At Keyrock, we're not just envisioning the future of digital assets. We're actively building it.

Mission statement

We are seeking a Delivery Manager to orchestrate the delivery of our foundational technology services. You will act as the strategic bridge between our centralized Infrastructure and Data divisions and the client-facing teams they support.

Working closely with the Head of Product and Head of Engineering, you will navigate the interplay between platform product roadmaps and the requirements of external-facing divisions. You will drive a culture of excellence—using DORA metrics and robust incident management—to ensure our foundational services are scalable, compliant, and highly reliable. Your leadership will transform complex dependencies into actionable plans that balance long-term platform stability with immediate business needs.

For this role, you will need to be based and work along CET timezone hours (or maximum +/- 2 hours deviation).

Outcomes

Optimize Platform Delivery: Drive the delivery lifecycle for Infrastructure and Data squads, using DORA metrics to provide data-backed insights into speed and quality.
Sync Cross-Divisional Priorities: Align centralized platform roadmaps with the requirements of client-facing divisions, successfully managing competing priorities and dependencies.
Own Service Levels & Incidents: Maintain high service levels (SLAs/SLOs) for foundational products. Lead incident response and post-mortems to ensure rapid resolution and continuous reliability improvements.
Streamline Regulatory Compliance: Ensure all deployment practices meet regulatory standards with rigorous documentation and auditability.
Lead Quality Assurance: Line manage QA engineers and own the QA automation roadmap for foundational services, driving improvements in automated regression and integrated testing.

Essentials

Engineering Leadership: Proven track record in an engineering-led organization applying modern Agile methods (Scrum, Kanban, Lean).
Platform Delivery Expertise: Specific experience managing the delivery of foundational technology services (Infrastructure, Data, or Platform Engineering).
Technical Education: A degree in Computer Science or a related technical field.
Operational Discipline: Deep understanding of incident management and maintaining service levels for internal stakeholders.
Stakeholder Navigation: Exceptional ability to drive consensus across teams with differing objectives and "internal product" priorities.
QA Management: Experience leading QA professionals and driving strategic automation roadmaps within a foundational tech context.
Communication: Exceptional critical thinking and the ability to influence without direct authority.

Beneficial experience

Business Computing: A degree or background in Business Computing, providing the ability to translate technical infrastructure into business value.
Industry Context: Experience in high-performance, regulated sectors like Finance, Fintech, or Crypto.
Certifications: Agile, Lean, ITIL, PMP, or Prince2.

Our recruitment philosophy

We value self-awareness in our recruitment process. We seek people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, and delivers solid, scalable outcomes.

Why Keyrock?

Be at the forefront of innovation in digital assets and AI.
Work on challenging problems with a direct impact on the business.
A competitive salary package, with various benefits depending on the method of engagement (employee or freelancer).
Autonomy in your time management thanks to flexible working hours and the opportunity to work remotely
The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence

As an employer we are committed to build an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.

Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.

Apply Now

Refine Your Search

service desk engineer jobs in county dublin

Delivery Manager - Core Technology Platform

Information Security Technical Support

AI Infrastructure Engineer

Senior Solutions Engineer

Engineering Manager, AI Models Infrastructure

Senior Full Stack Engineer - Team Web

Rust Engineer - Trading

Staff Product Engineer, AI

Staff/Principal Product Designer

Product Engineer

Senior Software Engineer

Staff AI Product Manager

Senior Engineer, AI Developer

Staff Forward Deployed Engineer

Senior Customer Success Manager

Facilities Administrator

Onsite Support Engineer

Principal Engineer, Fin AI Agent

Lead Electrical Design Engineer, Data Centre Engineering

Senior Product Designer

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