Find base specialist Jobs in dublin, d

Global Operations Manager
Match Group —Dublin, County Dublin
- Full-time
Implementation Specialist, Platform
Rippling —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- SQL
- Human resources
E-Bike Category & Sales Lead
LOCO Scooters Limited —Damastown, County Dublin
- €38,000–€48,000 a year
- Full-time
- Communication skills
- Mechanical knowledge
- Employee discount
Quick apply
Scientific Applications Sales Specialist
Assay Genie —Dublin, County Dublin
- €50,000 a year
- Full-time
- Doctoral degree
- Communication skills
Sales Specialist - Bilingual Italian
Indeed —Dublin, County Dublin
- €34,000–€50,000 a year
- Full-time
- Sales
- English
- No degree
- Annual leave
- Sick pay
Quick apply
14d
Investment Performance Data Specialist
Mercer —Dublin, County Dublin
- Full-time
- Communication skills
- Analytics
6d
Product Support Specialist
Teckro Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Hotel
- Communication skills
- Time management
- Gym membership
- Life insurance
Quick apply
OYSTER & MUSSEL BROKER / COMMERCIAL SPECIALIST M/F
Réseau Mer —Dublin, County Dublin
- €28,000–€45,000 a year
- Full-time
- Hybrid work
- Spanish
Quick apply
11h
Head of Buying - Homeware
Primark —DUBLIN 1, County Dublin
- Leadership
- Negotiation
Buyer/Sourcing Specialist
CEC —Dublin, County Dublin
- Full-time
- Customer service
- Engineering
- ERP systems
Quick apply
7d
Sales Executive - Public Sector
Softcat —Dublin, County Dublin
- €26,250 a year
- Communication skills
Client Optimization Specialist - Bilingual French
Indeed —Dublin, County Dublin
- €30,000–€46,000 a year
- Full-time
- English
- No degree
- In-person
- Annual leave
- Sick pay
Quick apply
8d
Principal Transport Economist (Dublin / Cork / Belfast)
Jacobs —Dublin, County Dublin
- Hybrid work
- Business development
- Mentoring
Business Development Specialist
Aon Corporation —Dublin, County Dublin
- Full-time
- Business development
- Business
- Communication skills
NDT Level 2 Specialist - Base Maintenance
Dublin Aerospace —Dublin Airport, County Dublin
- Communication skills
Technical Support Engineer - French speaking
Salesforce —Dublin, County Dublin
- Full-time
- English
- SQL
- JavaScript
Risk Trader
Flutter Entertainment —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Writing skills
10h
Junior Merchandiser
Poundland —Clonee, County Meath
- Business
- Employee discount
Associate - Health Services
Byrne Wallace Shields —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Research
Quick apply
Application Support Engineer, Managed Print Services
Bizquip Limited —Sandyford, County Dublin
- €30,000–€40,000 a year
- Full-time
- Microsoft Access
- Azure
- Customer service
- Flexitime
- Work from home
Quick apply
7d

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Global Operations Manager

Match Group -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Operations management
Zendesk

Full job description

Know where you belong!

Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match-Meetic, PlentyOfFish, Okcupid, The League, Archer, Salams and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire.

When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our office 3 days/week.

Our Global Escalations team, within the Member Experience org, is dedicated to supporting and protecting our user base. We are looking for a Global Escalations Specialist to help us handle member escalations spanning Trust & Safety and support policy. Our Global Escalations team investigates safety issues, abuse, bugs & app functionality issues on the platform, along with enforcing Tinder's Community Guidelines and Terms of Service.

In this role, you will:

Manage and cultivate a team of Global Operations specialists, overseeing the day-to-day and providing coaching and feedback to ensure that the team maintains a high level of productivity and quality.
Track and analyze key operational and performance metrics, identify trends, and develop solutions to optimize team workflows to improve efficiency.
Manage high visibility escalations, communicating with leadership, legal, comms, product, and engineering as needed to resolve user issues.
Provide operational and process subject matter expertise to the team as well as other partners - policy, training, quality, product, etc.
This position operates in many time zones and hours will vary.

We could be a Match if:

2+ years experience in operations management or lead role.
Advanced knowledge of Zendesk (or similar), moderation tooling/workflows, and productivity tools such as Jira.
Critical thinking skills to understand and summarize complex issues within minutes.
Ability to multitask, prioritize, and keep up with a large volume of tasks in a fast-paced environment.
Experience working in trust and safety and content moderation. A plus if you have a background with customer support and technical resolutions workflows.
You have a track record of designing, owning, and improving efficient processes that impact and rely on collaboration with multiple cross-functional teams.
Extreme attention to detail.
You have familiarity with legal and compliance requirements related to content moderation, data privacy, and user safety.
Passion for developing teams and providing amazing customer experiences.

Interview Process:

30 min Zoom (Recruiter)

45 min Zoom with Devika Cushalappa (Sr. Manager, Global Operations – APAC, Match Group)

45 min Zoom with Lauren Tropp (Sr. Manager, Global Operations, Match Group)

45 min Zoom with Alex McNally (Manager, Workforce Management, Match Group)

30 min Zoom with Caoimhe Stafford (Data Protection Officer, Match Group)

Potential additional interview

As part of our team, you’ll enjoy:

The hustle of a startup with the impact of a global business
Tremendous opportunity to solve some of the industry’s most exciting problems
Working with an extraordinary team of smart, creative, fun and highly motivated people
Comprehensive health coverage, competitive pay, team bonding events, yoga classes and social events

Why Match Group?

Work on products that impact millions, collaborating with global and diverse teams, shaping relationships and connections worldwide.
Providing premium healthcare, mental health support, emergency leaves
Benefit from a healthy work-life balance in a flexible and welcoming environment.
Enjoy a modern office, close to transport and amenities.
Access lunch vouchers, a discounted ClassPass subscription
Grow through e-learning, conferences, knowledge-sharing sessions, continuous learning programs, and global career opportunities
Join regular social events like breakfasts, lunches, and apéros.
Use our products for free.

Match Group is an equal opportunity employer and we value the rich dynamics that diversity brings to our group.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

Apply Now

Refine Your Search

base specialist jobs in dublin, d

Global Operations Manager

Implementation Specialist, Platform

E-Bike Category & Sales Lead

Scientific Applications Sales Specialist

Sales Specialist - Bilingual Italian

Investment Performance Data Specialist

Product Support Specialist

OYSTER & MUSSEL BROKER / COMMERCIAL SPECIALIST M/F

Head of Buying - Homeware

Buyer/Sourcing Specialist

Sales Executive - Public Sector

Client Optimization Specialist - Bilingual French

Principal Transport Economist (Dublin / Cork / Belfast)

Business Development Specialist

NDT Level 2 Specialist - Base Maintenance

Technical Support Engineer - French speaking

Risk Trader

Junior Merchandiser

Associate - Health Services

Application Support Engineer, Managed Print Services

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