Find account manager Jobs in dublin, d

Client Services Account Manager
EdgeConneX —Dublin, County Dublin
- Microsoft Office
- Bachelor's degree
- No degree
National Account Manager
Vodafone —Dublin, County Dublin
- Full-time
- Sales
- No degree
- Contracts
Pharma Partnerships Manager
Optum —Dublin, County Dublin
- Full-time
- Negotiation
Inside Account Manager(Full Time)
Tooling & Engineering Distributors Ltd (T.E.D.) —Dublin, County Dublin
- From €38,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
- Sick pay
Quick apply
6d
National Account Development Manager
Avidity —Dublin, County Dublin
- Up to €70,000 a year
- Full-time
- No degree
- Marketing
- Negotiation
- Employee assistance program
- Sick pay
Sr. Client Account Manager, Retail (Italian Market)
Pinterest —Dublin, County Dublin
- €73,664–€128,912 a year
- Sales
- English
- Master's degree
Corporate Sales Account Manager
Landmark Technologies Ltd —Dublin, County Dublin
- €60,000–€80,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Negotiation
- Work from home
Quick apply
9h
Director, Inside Sales (Italian and Spanish speaking)
Indeed —Dublin, County Dublin
- €65,000–€177,000 a year
- Full-time
- Hybrid work
- Spanish
- Doctoral degree
- Sales
- Annual leave
Quick apply
Junior Account Manager, Activations & Events
Verve Marketing —Dublin, County Dublin
- Full-time
- Project management
- Organisational skills
- Marketing
9d
Account Manager
Ayvens —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
SMB Account Manager - UKI
TikTok —Dublin, County Dublin
- Sales
- Social media management
- Analysis skills
Account Manager
XENON ARC INC —DUBLIN 2, County Dublin
- Up to €45,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Work from home
Quick apply
Senior National Account Manager
Deliveroo —Dublin, County Dublin
- Full-time
- In-person
- Restaurant experience
- Communication skills
Supply Chain Planner/ BA
Fónua —DUBLIN 18, County Dublin
- Microsoft Excel
- Engineering
- ERP systems
- Free parking
Partnerships Manager
Positive Carbon —Dublin, County Dublin
- €60,000–€70,000 a year
- Hospitality
- Food service
- Annual leave
Quick apply
11h
National Account Executive
Nestlé —DUBLIN 24, County Dublin
- €35,000–€38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
12d
EMEA Account Director
JLL —Dublin, County Dublin
- No degree
- Leadership
- Communication skills
Account Executive
GreyScout —DUBLIN 1, County Dublin
- Sales
- Annual leave
Local Account Manager
Expeditors —Dublin, County Dublin
- Full-time
- Customer service
- Word processing
- No degree
Quick apply
National Account Manager
ALS —Dublin, County Dublin
- Full-time
- Communication skills
- Annual leave
- Employee assistance program

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Client Services Account Manager

EdgeConneX -
Dublin, County Dublin

Apply Now

Job details

Qualifications

Contract management
Process improvement
Microsoft Office
Bachelor's degree

Full job description

Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.

Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.

The Client Services Account Manager, as part of the Account Management team and CRO Organization, will lead the assigned accounts ensuring customer success by being a true advocate for the customer inside ECX. This position is remote and will lead the account management activities post customer sale across EMEA. This position reports to the Account Management team Manager.

Primary Responsibilities

Manage 5 to 10 large customers simultaneously
Customer satisfaction liaison:
- Support across the entire customer experience lifecycle.
- Advocate for the customer experience spanning contract management, portal support, physical access management, deployments, operational issues, reporting, and billing.
- Advocate for continuous process improvement based on customer experience feedback and internal process changes.
- Helps lead cross-functional teams to ensure clients’ needs are addressed early, root cause identified, and preventive action are taken.
Customer Onboarding and Implementation, including portal, system and process training for new and existing customers, and internal and external kickoff calls for each deployment
Organize Contract Management: facilitate company compliance with each agreement and work with Sales on upcoming renewals
Create and present Quarterly Performance Reviews: determine customer’s desired frequency of business reviews, create periodic documentation on SLA compliance, ticket reviews, outages or data center issues, and other issues important to the customer
Pre-sales support as needed, including RFP and Sugar account validation
Project Management lead for customer specific assigned activities. This will consist of Project assisting in or leading a customer need/request, typically cross-functional teams, to achieve project goals and requirements. This individual will work with internal and external project teams and stakeholders to plan, execute, monitor, and control the project deliverables.
Works collaboratively with Service Delivery, Sales, Sales Engineering/Solutions Architecture, Engineering, Operations and Business Operations teams to ensure customer deliverables are met on time, within scope, and adhering to ECX standards.
Provide high-quality, recurring and ad-hoc, verbal and written reports as required.
Continuously work with internal teams to ensure customer installation activities are properly communicated and understood for external customer dissemination.
Takes on ad hoc, special projects or cross-functional tasks as requested.

Knowledge, Skills & Abilities

“Customer first” mindset while achieving internal objectives
Strong written and verbal communications skills and attention to detail
Ability to prioritize and manage multiple projects/responsibilities, meet committed timelines, and leverage cross-functional teams to resolve issues.
Commitment to organizational excellence and seek opportunities to continuously improve the customer experience.
Solid working knowledge of Microsoft office suite of products.
Strong ability and willingness to present to various levels within EdgeConneX and supporting customer base.
Willingness to travel across EMEA up to 20% of the time

Experience/Education

3+ years of experience of relevant experience
Bachelor’s degree desired or additional relevant experience in lieu of degree

EdgeConneX believes inclusion – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

EdgeConneX offers a competitive benefits package.

Apply Now

Refine Your Search

account manager jobs in dublin, d

Client Services Account Manager

National Account Manager

Pharma Partnerships Manager

Inside Account Manager(Full Time)

National Account Development Manager

Sr. Client Account Manager, Retail (Italian Market)

Corporate Sales Account Manager

Director, Inside Sales (Italian and Spanish speaking)

Junior Account Manager, Activations & Events

Account Manager

SMB Account Manager - UKI

Account Manager

Senior National Account Manager

Supply Chain Planner/ BA

Partnerships Manager

National Account Executive

EMEA Account Director

Account Executive

Local Account Manager

National Account Manager

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