Find senior success guide, core clouds/ platform french or german speaking Jobs in dublin 18 county dublin

Beverage Technical Trainer – Marco
Marco Beverage Systems Ltd. —Sandyford, County Dublin
- €1 a year
- Full-time
- No degree
- In-person
- Leadership
- Wellness program
- Employee assistance program
Quick apply
Senior Analyst, Strategy & Operations
GoFundMe —Dublin, County Dublin
- €69,000–€104,000 a year
- SQL
- Mentoring
- Communication skills
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EVP, Hedge Funds Strategy and Operations Lead
Citco —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
RSM Ireland 2026 Graduate Opportunities
RSM —Dublin, County Dublin
- Accounting
Quick apply
Product Owner (Technical)
Revolut —Dublin, County Dublin
- €21,700–€50,900 a month
- Full-time
- Remote
- No degree
- Communication skills
Senior Consultant, Market Analysis & Strategy, Deloitte Ireland Strategy Office-Hybrid
Deloitte —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Development Representative - French Speaking
MongoDB —Dublin, County Dublin
- Hybrid work
- Spanish
- Azure
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FX Market Surveillance Product Director
LSEG (London Stock Exchange Group) —DUBLIN 12, County Dublin
- Full-time
- SQL
- Communication skills
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Chief Operating Officer
&Open —DUBLIN 6W, County Dublin
- Hybrid work
- Leadership
- Annual leave
Quick apply
EHR Training Lead
UPMC —Dublin, County Dublin
- Hybrid work
- System design
- Clinic
- Bachelor's degree
- Annual leave
Senior Product Manager, International
CarGurus —Dublin, County Dublin
- €90,000–€108,000 a year
- Analysis skills
- Product management
- Communication skills
Customer Service Associate -Dutch Speaker
Getty Images —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
Quick apply
Business Development Representative Sweden Market (Swedish speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Business development
- Relocation assistance
- Employee discount
Assistant Vice President, Fund Accounting (Hedge Funds)
Citco —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- System design
Product Specialist, Media & Production - German Speaking
Getty Images —Dublin, County Dublin
- Hybrid work
- Sales
- Customer service
- English
- Employee stock purchase plan
- Annual leave
Quick apply
Account Development Representative, French Speaking
MongoDB —Dublin, County Dublin
- Azure
- Sales
- Salesforce
Customer Success Executive - Energy , Media and Telco
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- AI
- Leadership
Quick apply
AI Archtiect
Marsh —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Presentation skills
Senior Platform Engineer (based in Dublin OR Madrid)
Fresco —DUBLIN 8, County Dublin
- Full-time
- Hybrid work
- English
- Master's degree
- AWS
Quick apply
13d
Customer Success Manager
GreyScout —DUBLIN 1, County Dublin
- Communication skills
- Annual leave

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Beverage Technical Trainer – Marco

Marco Beverage Systems Ltd.
Sandyford, County Dublin

Quick apply

Job details

Permanent | Full-time
€1 a year

Benefits

Wellness program
Bike to work scheme
Company events
Employee assistance program
On-site parking

Qualifications

Technical support
Zendesk
Leadership
Communication skills

Full job description

The Company

Marco Beverage Systems, a Middleby Company, designs and manufactures innovative, energy-efficient beverage dispense solutions used by some of the world’s biggest names in coffee, foodservice, and hospitality. Our equipment can be found in coffee shops, offices, hotels, convenience stores, and restaurants across the globe.

With over 45 years of industry leadership, our success is driven by a passion for innovation, design, and sustainability. Our purpose is simple yet ambitious: “Re-imagine Beverage Excellence Everywhere.” We live this purpose through curiosity, collaboration, and open-minded creativity.

Marco is proud to be a certified B Corp, a global community of companies committed to the highest standards of social and environmental impact. We take pride in maintaining strong ESG standards across our people, environment, operations, and community.

Who would this role suit?

This role would suit a technically minded, customer-focused professional who enjoys combining hands-on problem solving with training and relationship building. It is ideal for someone who has experience in technical support, equipment servicing, or fault-finding and is looking to move into a more client-facing position where communication and customer engagement are just as important as technical ability. The successful candidate will be confident delivering training, comfortable managing customer interactions across phone, email, and on-site visits, and motivated by helping customers get the very best from their equipment. This role also suits someone who enjoys variety, travel, and collaborating across teams to support new product launches and continuous product improvement.

Job Overview

The main purpose of this role is to provide elite technical support and after-sales excellence to our clients within the beverage industry. While the role involves a foundational understanding of product repair, the primary focus is on proactive customer support (Zendesk), customer training, and project managing new product releases.

This is a dynamic, role requiring a balance of support, on-site travel, and project coordination. It is best suited for a technically-minded communicator who wants to move beyond the workshop and into a client-facing, career-defining role.

Key Responsibilities

Technical Customer Support & Training

Omnichannel Support: Act as the primary technical point of contact via Zendesk, managing and resolving customer inquiries through phone and email with a high degree of professionalism.
Field Training: Travel to customer sites (20% of the role) to lead training sessions, ensuring clients and partners are experts in operating and maintaining Marco equipment.
On-Site Consulting: Provide high-level technical support and commissioning during site visits to ensure seamless product integration.

Project Management & New Releases

Launch Coordination: Support the project management of new product releases, ensuring technical documentation, spares, and support protocols are ready for the market.
Product Feedback Loop: Work closely with the Senior Tech team, R&D and Quality to relay customer feedback and field data to help improve future product iterations.
Documentation: Create and update troubleshooting guides, FAQs, and training materials to support new and existing releases.

Service & RMA Management

Strategic Oversight: While primarily focused on support, you will oversee the RMA process, evaluating returned units to identify root causes and trends.
Data Accuracy: Ensure all support tickets, repairs, and site visit reports are meticulously logged in Zendesk and Epicor.

Skills & Personal Attributes

Communication Pro: Exceptional verbal and written communication skills; you should be as comfortable on a 20-minute support call as you are leading a training room.
Problem Solver: A logical, "detective" mindset for troubleshooting technical issues remotely.
Project Mindset: Organized and capable of managing multiple tasks related to product launches and customer timelines.
Customer Centric: A genuine desire to deliver "Customer Excellence" and build long-term relationships.

Qualifications & Experience

Technical Aptitude: Experience in fault-finding or technical support (commercial equipment, HVAC, or similar electrical/mechanical fields is preferred).
Software Proficiency: Previous experience with Zendesk (or similar CRM/Helpdesk software) and ERP systems (e.g., Epicor) is an advantage.
Travel Readiness: Must hold a full driving license and be willing to travel 20% of the time.
Education: A City & Guilds certification or a technical apprenticeship is highly desirable.

Marco’s Commitment:

Marco is committed to recruiting people from all walks of life and backgrounds to reflect our customers and our community and to help make our business stronger. We are proud to have been awarded the Investors in Diversity accreditation. Marco encourages applications from minority groups, women, the disabled and all other qualified applicants. We have implemented various initiatives such as family friendly and inclusive employment policies, flexible working arrangements and an employee support program that are open to everyone.

Pay: €1.00 per year

Benefits:

Bike to work scheme
Company events
Employee assistance program
On-site parking
Wellness program

Work Location: In person

Quick apply

Refine Your Search

senior success guide, core clouds/ platform french or german speaking jobs in dublin 18 county dublin

Beverage Technical Trainer – Marco

Senior Analyst, Strategy & Operations

EVP, Hedge Funds Strategy and Operations Lead

RSM Ireland 2026 Graduate Opportunities

Product Owner (Technical)

Senior Consultant, Market Analysis & Strategy, Deloitte Ireland Strategy Office-Hybrid

Account Development Representative - French Speaking

FX Market Surveillance Product Director

Chief Operating Officer

EHR Training Lead

Senior Product Manager, International

Customer Service Associate -Dutch Speaker

Business Development Representative Sweden Market (Swedish speaking)

Assistant Vice President, Fund Accounting (Hedge Funds)

Product Specialist, Media & Production - German Speaking

Account Development Representative, French Speaking

Customer Success Executive - Energy , Media and Telco

AI Archtiect

Senior Platform Engineer (based in Dublin OR Madrid)

Customer Success Manager

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