Find client services associate Jobs in dublin county dublin

Senior Reference Data Associate - Nordic language requirement (FTC)
Intercontinental Exchange Holdings, Inc. —DUBLIN 2, County Dublin
- €34,000–€38,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Intermediary Support Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance program
Quick apply
Compliance Officer, Consumer Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
- Employee assistance program
13d
Data, Commercial & Technology Associate
Maples Group - Legal Services —DUBLIN 2, County Dublin
- No degree
- Life insurance
Associate - Banking
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Hybrid work
- Research
- Communication skills
- Banking
Quick apply
Operations Associate (FTC) - Grafton Street
ALO —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Sales
- No degree
Quick apply
Human Resources Associate, Consulting
Trindent Consulting —DUBLIN 2, County Dublin
- €40,000–€50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Asset & Wealth Management, Operations MI Analyst, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Employee assistance program
Associate, Regulatory Administration/Filings II
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
5d
Multiple Openings (Associate), Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Accounting
- Business
- Accounting
- Annual leave
Pension Support Associate - 12 month FTC
Davy —Dublin, County Dublin
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
Quick apply
Sales Associate
Coach —Dublin, County Dublin
- €28,275–€30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Investor Services Senior Associate
State Street —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Associate, Corporate Investment Banking
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Legal Executive | Permanent | Dublin |
Philip Lee —DUBLIN 4, County Dublin
- In-person
- Communication skills
Compliance, Asset Management Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- In-person
- Communication skills
- Employee assistance program
Associate dentist
Dental Guide —Dublin, County Dublin
- Leadership
Sales Associate (FTC) - Grafton Street
ALO —Dublin, County Dublin
- Weekend availability
- Sales
- No degree
Quick apply
Collections Analyst
Fiserv —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Senior Associate - Regulatory Consulting
Kroll —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Communication skills
- Time management

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Senior Reference Data Associate - Nordic language requirement (FTC)

Intercontinental Exchange Holdings, Inc. -
DUBLIN 2, County Dublin

Apply Now

Job details

Full-time
€34,000–€38,000 a year

Qualifications

Economics
Microsoft Excel
Customer service
Norwegian
English
Finance
Swedish
Bachelor's degree
Less (style sheet language)
Communication skills

Full job description

Job Description:

Job Purpose

The primary purpose of this position is to research, analyze, interpret, transform and present reference data for fixed income securities as well as reference data pertaining to those issuers themselves that bring fixed income debt to market. The focus of this position is to perform this work with documents in Norwegian and Swedish Language.

The incumbent must successfully complete a three-month training program that centers on building enough subject matter expertise and the utilization of the database(s) of record such that the incumbent can independently analyze legal and financial documents associated with securities containing less complex fixed income structures. During training, the incumbent must master all of the subject matter and will be required to pass a series of quizzes and tests as well achieve the accuracy and timeliness metrics that were established for trainees.

The training curriculum for the associate contains high level overviews of the complex structures worked on by more senior personnel as well as reference data client use cases so that the incumbent can differentiate between legal and financial language that is relevant to and required by our client base versus jargon describing information that is not required and, so that the incumbent can identify new financing techniques that come to market. The incumbent must then apply this foundation of knowledge via a logical sequence of decision-making events to determine relevancy of said information to our clients for any of their use cases and if deemed relevant, determine the appropriate next steps to ensure high client satisfaction levels.

The fixed income market consists of over two million active securities and the reference data provided by ICE Data Services for said securities is used by our clients to make trading decisions, settle trades, make investment decisions, manage portfolios, analyze risk, create security master files, create client statements and conduct other back office functions. Our reference data is also used by internal stakeholders such as the Evaluated Pricing, Index and Analytics groups said reference data plays an integral role in determining evaluated prices, determining whether or not a security should be added to or deleted from an index or indices, the weighted average of a security within an index and, performing a series of analytical calculations that are used both internally within ICE and externally by these stakeholder’s clientele.

Responsibilities

Analyze, interpret, collate and transform reference data provided in a variety legal and financial documents, third party reports and vendor information while ensuring that the reference data provided in ICE’s products and services accurate, comprehensive and in a timely manner, namely best in class
Make sound, subjective decisions when interpreting legal and financial information by utilizing subject matter expertise to infer, deduce and ultimately draw the right conclusions
Provide customer support for users of ICE products by resolving inquiries in a timely manner
Craft external facing responses for those clients that submitted customer inquiries containing a meaningful, well-thought out, well-constructed answer that includes a restatement of the challenge or question, the analysis completed to satisfy the request and where appropriate, the methodology used to determine the solution
Procure required documents and/or trusted content utilizing creative internet searches and by conducting direct outreach to issuers, underwriters, fiduciary agents and bond counsel
Apply problem-solving skills to identify innovative work-flow efficiencies and process improvements resulting in increased accuracy levels, time to market and productivity
Help identify trends and causation of inaccurate and/or incomplete data
Participate in ad hoc projects to optimize processes and/or improve the quality of the data set.
Create charts, graphs and presentations for leadership teams
Use excel functions to organize, analyze and create reference data

Knowledge and Experience

Fluent in English and Norwegian - Minimum B2 level (upper intermediate). Knowledge of any other Nordic Language: Swedish, Finnish is an advantage
BA/BS in Finance, Economics or equivalent practical experience
Demonstrated, relevant work experience directly working in fixed income reference data operations or customer service
Ability to work in a fast paced, high pressured, fluid environment
Ability to distill large amounts of information into specific takeaways
Excellent attention to detail and high degree of demonstrated decision-making and problem solving skills
Excellent written and oral communication skills with proven ability to craft client-ready correspondences
Eagerness to learn and collaborate with others
Strong excel skills required

EU Base Salary Range

The expected base salary for this role is between 34,000 - 38,000 EUR. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on objective and gender-neutral criteria including skillset, qualifications and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage.

Apply Now

Refine Your Search

client services associate jobs in dublin county dublin

Senior Reference Data Associate - Nordic language requirement (FTC)

Intermediary Support Associate

Compliance Officer, Consumer Compliance, Associate, Dublin

Data, Commercial & Technology Associate

Associate - Banking

Operations Associate (FTC) - Grafton Street

Human Resources Associate, Consulting

Asset & Wealth Management, Operations MI Analyst, Associate, Dublin

Associate, Regulatory Administration/Filings II

Multiple Openings (Associate), Fund/Client Accounting

Pension Support Associate - 12 month FTC

Sales Associate

Investor Services Senior Associate

Associate, Corporate Investment Banking

Legal Executive | Permanent | Dublin |

Compliance, Asset Management Compliance, Associate, Dublin

Associate dentist

Sales Associate (FTC) - Grafton Street

Collections Analyst

Senior Associate - Regulatory Consulting

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