Find client associate Jobs in dublin, d

Senior Associate - Complaints
SS&C Technologies —Dublin, County Dublin
- Full-time
- Negotiation
Associate dentist
Dental Guide —Dublin, County Dublin
- Leadership
Service Delivery Operator
Fiserv —Dublin, County Dublin
- Weekend availability
Associate (Tunnel)
COWI —Dublin, County Dublin
- Full-time
- Hybrid work
- Business development
13d
Employment Associate/ Senior Associate
DLA Piper —Dublin, County Dublin
Associate - Health Services
Byrne Wallace Shields —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Research
Quick apply
Associate, Regulatory Administration/Filings II
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
5d
Legal Executive | Permanent | Dublin |
Philip Lee —DUBLIN 4, County Dublin
- In-person
- Communication skills
Middle Office, Associate 1
State Street —DUBLIN 2, County Dublin
- Full-time
- Finance
- Analysis skills
- No degree
6d
Sales Associate
Coach —Dublin, County Dublin
- €28,275–€30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Associate - Banking
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Hybrid work
- Research
- Communication skills
- Banking
Quick apply
Multiple Openings (Associate), Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Accounting
- Business
- Accounting
- Annual leave
Senior Associate - Regulatory Consulting
Kroll —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Communication skills
- Time management
Intermediary Support Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance program
Quick apply
Compliance Officer, Consumer Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
- Employee assistance program
13d
Associate, Corporate Investment Banking
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Architectural Technologist I Data Centers
Corgan —DUBLIN 1, County Dublin
- Full-time
- Organisational skills
- Communication skills
Data Moderation Associate with Italian
Cognizant —Dublin, County Dublin
- Full-time
- English
- No degree
- Communication skills
- Annual leave
Compliance, Asset Management Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- In-person
- Communication skills
- Employee assistance program
Senior Reference Data Associate - Nordic language requirement (FTC)
Intercontinental Exchange Holdings, Inc. —DUBLIN 2, County Dublin
- €34,000–€38,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English

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Senior Associate - Complaints

SS&C Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Negotiation

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

About SS&C Technologies

SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

About the Role

Your primary role will be to investigate, accurately review and resolve customer complaints using your strong resolution and negotiation skills. We are looking for individuals who like to take ownership of the complaint process ensuring they take responsibility from start to finish.

Researching and resolving complaint cases through analysis of all facts and related documentation and appropriately partnering with internal and external partners to source information
Producing written communications that are accurate, concise, well organized and informative
Demonstrating knowledge of FCA complaints rules (DISP) and internal and industry requirements for handling and reporting complaints
Actively engaging in improving client experiences through quality feedback
Responding promptly to requests for information and managing individual case load within agreed service levels
Discussing your findings on the phone with the customer to agree resolution before providing a Final Response Letter

The Ideal Candidate

You will be a customer focused individual who enjoys communicating effectively with customers and colleagues alike
You will be a proven problem solver and decision maker who enjoys doing this and is not afraid to overcome objections that might arise
Due to the nature of the role, you will require experience within financial services and/or complaints handling
You will have a pro-active approach and a friendly, empathetic phone manner
You will have an excellent eye for detail and ability to work under pressure within tight timescales
You will be organized to allow you to effectively manage different cases with competing priorities

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

Refine Your Search

client associate jobs in dublin, d

Senior Associate - Complaints

Associate dentist

Service Delivery Operator

Associate (Tunnel)

Employment Associate/ Senior Associate

Associate - Health Services

Associate, Regulatory Administration/Filings II

Legal Executive | Permanent | Dublin |

Middle Office, Associate 1

Sales Associate

Associate - Banking

Multiple Openings (Associate), Fund/Client Accounting

Senior Associate - Regulatory Consulting

Intermediary Support Associate

Compliance Officer, Consumer Compliance, Associate, Dublin

Associate, Corporate Investment Banking

Architectural Technologist I Data Centers

Data Moderation Associate with Italian

Compliance, Asset Management Compliance, Associate, Dublin

Senior Reference Data Associate - Nordic language requirement (FTC)

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