Find coach Jobs in bray county wicklow

Operational SME - Dutch
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Operational SME - Romanian
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Store Manager
The White Company —Dublin, County Dublin
School Bus Driver
Executive Express Coaches —Sandyford, County Dublin
- €450 a week
- Part-time
Quick apply
5d
Duty Manager
Rushes Supervalu Dalkey —Dalkey, County Dublin
- €32,000–€38,000 a year
- Weekend availability
- Management
- English
- Supervising experience
Quick apply
Store Manager
Card Factory —Blackrock, County Dublin
- €38,847.40 a year
- Leadership
- Communication skills
6d
Operational SME - Hebrew
Teleperformance —Dublin 07, County Dublin
- €34,100 a year
- Full-time
- English
- Communication skills
Bus & Coach Drivers
Dublin Coach —Dublin, County Dublin
- English
- Driving
Sports Centre Manager
Castle Park Sports Academy —Dalkey, County Dublin
- €40,000–€50,000 a year
- Full-time
- Leadership
- Sick pay
Quick apply
14d
Operations Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
Quick apply
Cleaners
Dublin Coach —Dublin, County Dublin
- Night shift
- English
- Organisational skills
- Communication skills
Retail Area Manager BERSHKA
INDITEX —Dublin, County Dublin
- Full-time
- Sales
- Merchandising
- Analysis skills
Quick apply
Operational SME
Teleperformance —Dublin 07, County Dublin
- Full-time
- English
- Communication skills
Lead Cast Member
Disney Store —Dublin, County Dublin
- Supervising experience
- First Aid Certification
- Retail management
4d
Area Director
IVC —Dublin, County Dublin
- Remote
- Mentoring
- Leadership
General Manager
Compass Group Ireland —DUBLIN 18, County Dublin
- €60,000 a year
- Weekend availability
- Hospitality
- Management
- Microsoft Office
Freelance HYROX Performance Coach (HPC)
Everlast Gyms —DUBLIN 1, County Dublin
- Part-time
Quick apply
Coach Driver
Sky Handling Partner —Dublin, County Dublin
- €17.53–€17.70 an hour
- Weekend availability
- English
- No degree
- Employee assistance program
- Sick pay
Quick apply
Physical Education Coach in Pre-School/Primary school setting
Kick Start Movements —Dublin, County Dublin
- From €13.50 an hour
- Part-time
Quick apply
16h
Supervisor
Mulberry —Dublin, County Dublin
- €28,860 a year
- Full-time
Quick apply

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Operational SME - Dutch

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
€44,351 a year

Qualifications

English
Communication skills
Dutch

Full job description

Overview:

Operational SME

Salary -€44,351

Is considered a tenured agent that supports and coaches team members while enforcing policies and balancing the need for efficiency. They will be the main liaison between training, quality, and operations.

40 hours per week
should be able to commit to a 24/7 Operational opening hours (Current working rotation is 0900-1800)
13 weeks training
Language Proficiency of minimum C1 – Language test required are required if successful at sifting
KornFerry test are required if successful at sifting

Responsibilities to include but not be limited the following

Coach and mentor new hire ‘Agents’ during nesting phase on the floor
Provide Real Time support by resolving inquiries, coaching & mentoring with high quality, speed, empathy and accuracy to tenured Agents post onboarding phase. This includes, but not limited to: side-by-side coaching, Team Huddles, & RCA coaching.
Assist in the implementation and follow-through of corrective & preventive action plans for performance improvement focused on accuracy while balancing efficiency

Become and remain knowledgeable about Client products and community standards, and personally driven to be an effective advocate for our community by providing additional support for process and policy changes in collaboration with the training team (i.e. one-on-one, side-by-side, real time support, team huddles, etc).
Strong interpersonal skills, verbal and written communication skills and most importantly empathy
Display a strong bias to doing what’s right for our community in supporting Client's mission to #ShipLove

Investigate and resolve issues that are reported on Client such as requests for account support and reports of potentially abusive content
Enforce Client's Terms of Use by carefully monitoring reports of abuse on the site
Review production jobs in the agreed turnaround times and standards of quality

Recommended Qualifications:

Must be fluent in Dutch and English
Passion for providing 1:1 support to people with accuracy and empathy
Agreed upon minimum English language test score based on mutually agreed upon external English language test or acceptable approved equivalent
Agreed upon minimum language test score based on mutually agreed upon external English language test or acceptable approved equivalent for the language supported by each specific Agent in addition to Englis
Reasoning/analytical capabilities: Minimum score to be achieved in Vendor reasoning/analytical test – mutually to be agreed upon between both partie
Some degree of further education/college desirable, to be mutually agreed upon between both parties
Minimum of 2 years’ prior Operations experience in a shared services, Business Process Outsourcing environment or comparable service/process mgmt. environment combined with sufficient tenure (as per Vendor judgment) on the specific Client program to allow for program specific coaching/mentoring of new hires
High affinity and cultural awareness of political/social situation regarding the relevant market/region that will be supported by each ‘Agent’ – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Client’s abuse standard policies and training materials
Preferred trust and safety experience

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

coach jobs in bray county wicklow

Operational SME - Dutch

Operational SME - Romanian

Store Manager

School Bus Driver

Duty Manager

Store Manager

Operational SME - Hebrew

Bus & Coach Drivers

Sports Centre Manager

Operations Manager - Zara Home Dublin

Cleaners

Retail Area Manager BERSHKA

Operational SME

Lead Cast Member

Area Director

General Manager

Freelance HYROX Performance Coach (HPC)

Coach Driver

Physical Education Coach in Pre-School/Primary school setting

Supervisor

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