Find live chat support Jobs in dublin county dublin

Customer Experience Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Trust and Safety Team Lead, International
Whatnot —Dublin, County Dublin
- €63,000–€70,000 a year
- Full-time
- Microsoft Excel
- English
- SQL
- Work from home
Customer Service Supervisor
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Growth Generalist
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- Marketing
AI Builder, Emerging Talent - BNL Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
13d
AI Builder, Emerging Talent - Spanish Market
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- English
13d
AI Builder, Emerging Talent - Italian Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
13d
German Customer Support Specialist
HubSpot —Dublin, County Dublin
- English
Technical Recruiter
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Research
- Recruiting
- Communication skills
Finance & Strategy
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AI
AI Builder, Emerging Talent - Swedish Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
13d
Business Development Associate (Animal Health)
Micron Agritech —Dublin, County Dublin
- Hybrid work
- Sales
AI Builder, Emerging Talent - DACH Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
13d
AI Builder, Emerging Talent - French Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
13d
Full-Stack Engineer (Front-End Leaning)
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
Line Manager - Rush
Tesco Ireland —Rush, County Dublin
- From €37,500 a year
- Full-time
- Remote
- Leadership
1d
Engineering - Internal AI Transformation
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- DevOps
- System design
- Master's degree
Senior Growth Marketing
Photoroom —Dublin, County Dublin
- €70,000–€90,000 a year
- Full-time
- Remote
- Annual leave
Full-Stack Engineer (Back-End Leaning)
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
- Python
Consumer Music Marketing Lead
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote

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Customer Experience Agent (German Speaking)

Whatnot -
Dublin, County Dublin

Apply Now

Job details

Full-time
€35,000–€42,500 a year

Benefits

Work from home

Qualifications

Order management system
Process improvement
English
E-commerce
Bachelor's degree
Zendesk
German

Full job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right.

Interact with buyers and sellers with a customer first attitude ensuring a positive experience
Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner
Become an expert in the Whatnot product, processes and systems to drive positive outcomes for our users
Work with other departments to troubleshoot, research and resolve open questions
Seek out opportunities to eliminate repeat contacts and improve the overall customer experience

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

2+ years of support experience handling email and/or chat services.
Weekend availability required
Fluent in English and German, with a deep understanding o the DACH market
Understanding of Ecommerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Obsession with customers / being customer first / serving customers
Proactive problem-solver and process-improver
Knowledge of Collectibles is a plus
Bachelor's degree preferred
Previous start-up experience is a plus

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please find our Whatnot Candidate Privacy Notice here.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: €35K - €42.5K

Apply Now

Refine Your Search

live chat support jobs in dublin county dublin

Customer Experience Agent (German Speaking)

Trust and Safety Team Lead, International

Customer Service Supervisor

Growth Generalist

AI Builder, Emerging Talent - BNL Market

AI Builder, Emerging Talent - Spanish Market

AI Builder, Emerging Talent - Italian Market

German Customer Support Specialist

Technical Recruiter

Finance & Strategy

AI Builder, Emerging Talent - Swedish Market

Business Development Associate (Animal Health)

AI Builder, Emerging Talent - DACH Market

AI Builder, Emerging Talent - French Market

Full-Stack Engineer (Front-End Leaning)

Line Manager - Rush

Engineering - Internal AI Transformation

Senior Growth Marketing

Full-Stack Engineer (Back-End Leaning)

Consumer Music Marketing Lead

I want to receive the latest job alerts for live chat support in dublin county dublin

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