Find live chat support Jobs in dublin, d

German Customer Support Specialist
HubSpot —Dublin, County Dublin
- English
Lead User Researcher
Monzo —Dublin, County Dublin
- €86,700–€105,570 a year
- Call to connect
- Hybrid work
- Research
- Communication skills
- Annual leave
Customer Experience Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Product Marketing - Agents
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Project management
Volunteer Opportunity - Help Refugees Build Confidence Through Conversation
The Education Equality Institute —Dublin, County Dublin
- Remote
- Communication skills
Quick apply
Business Development Associate (Animal Health)
Micron Agritech —Dublin, County Dublin
- Hybrid work
- Sales
AI Builder, Emerging Talent - French Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
13d
Technical Recruiter
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Research
- Recruiting
- Communication skills
Customer Service Associate -Dutch Speaker
Getty Images —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
Quick apply
Full-Stack Engineer (Front-End Leaning)
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
Express Store Manager - Dublin City
Tesco Ireland —Dublin, County Dublin
- From €50,000 a year
- Full-time
- Sales
- Leadership
- Employee assistance program
Trust and Safety Team Lead, International
Whatnot —Dublin, County Dublin
- €63,000–€70,000 a year
- Full-time
- Microsoft Excel
- English
- SQL
- Work from home
Customer Service Supervisor
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Full-Stack Engineer (Back-End Leaning)
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
- Python
Line Manager - Rush
Tesco Ireland —Rush, County Dublin
- From €37,500 a year
- Full-time
- Remote
- Leadership
1d
Growth Generalist
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- Marketing
Engineering - Internal AI Transformation
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- DevOps
- System design
- Master's degree
AI Builder, Emerging Talent - Hebrew Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
13d
Full-Stack Engineer
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
- Python
Finance & Strategy
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AI

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German Customer Support Specialist

HubSpot -
Dublin, County Dublin

Apply Now

Job details

Qualifications

English
German

Full job description

Customer Support

Dublin, Ireland

As a Customer Support Specialist, you will work directly with HubSpot customers across phone, chat, and web channels to resolve product-related queries as a trusted advisor. You'll deliver a human and proactive support experience, applying creative problem-solving to help customers optimise their use of HubSpot tools and grow their businesses. Collaboration within a dynamic team environment will foster a positive, inclusive culture where continuous learning and feedback are encouraged.

We’re a hybrid team, with this role being open in our Dublin office, with remote and flex options available for anyone based in Ireland

We are looking for people who:

Are fluent in English and German
Have a minimum of 1 year of experience in a customer support or technical support role, preferably within a software or technology company
Have a strong foundation in technical troubleshooting and enjoy delving into complex technical queries
Are adept at understanding and using product documentation to resolve customer issues effectively
Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
Enjoy developing technical skills and acquiring comprehensive knowledge of our product and related technical concepts
Demonstrate a strong customer-first mentality and enjoy helping others by adding long-term value
Thrive in a dynamic and collaborative environment and are comfortable with ambiguity
Embody our HEART values and contribute positively to our company culture

In this role, you will:

Utilise phone, live chat, and web tickets to partner with customers, effectively resolving issues and adapting to fluctuating inquiry volumes
Apply business acumen to customer situations to proactively identify challenges and opportunities
Remove technical barriers for customers and guide them through various tools within HubSpot
Independently utilise support resources and tools to comprehend new and technical information
Implement troubleshooting frameworks to test, replicate, and investigate technical queries, minimising escalations and resolution time
Identify and diagnose software issues to enhance the product experience for customers
Deliver thoughtful, empathetic, and comprehensive resolutions tailored to each customer, facilitating their business growth
Collaborate within HubSpot to deepen customer engagement with our platform and enhance the overall customer experience
Serve as a role model and trusted advisor, demonstrating a customer-first mindset and taking ownership of even the most complex and sensitive issues

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot Careers
Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

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Refine Your Search

live chat support jobs in dublin, d

German Customer Support Specialist

Lead User Researcher

Customer Experience Agent (German Speaking)

Product Marketing - Agents

Volunteer Opportunity - Help Refugees Build Confidence Through Conversation

Business Development Associate (Animal Health)

AI Builder, Emerging Talent - French Market

Technical Recruiter

Customer Service Associate -Dutch Speaker

Full-Stack Engineer (Front-End Leaning)

Express Store Manager - Dublin City

Trust and Safety Team Lead, International

Customer Service Supervisor

Full-Stack Engineer (Back-End Leaning)

Line Manager - Rush

Growth Generalist

Engineering - Internal AI Transformation

AI Builder, Emerging Talent - Hebrew Market

Full-Stack Engineer

Finance & Strategy

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