Find senior it operations manager Jobs in dublin, d

Senior Relationship Manager, Investor Services - Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
Senior Manager, IT Capability Owner – HR Platforms
Fresenius Medical Care —Dublin, County Dublin
- Full-time
- Hybrid work
- Childcare
- Bachelor's degree
- Human resources
- Life insurance
Assistant General Manager (AGM)
Hawksmoor Dublin —DUBLIN 2, County Dublin
- €65,000–€70,000 a year
- Overtime
- Referral programme
Quick apply
FS Business Consulting - Strategy and Operations Transformation - Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Gym membership
Business Information Systems Manager
Actavo —Dublin, County Dublin
- €65,000–€75,000 a year
- English
- Microsoft Office
- SQL
- Employee assistance program
- Referral programme
12d
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
People Operations Manager - Visitor Experience
Diageo —Dublin, County Dublin
- Full-time
- Hospitality
- Human resources
- Recruiting
FS Business Consulting - Strategy and Operations Transformation - Manager - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Gym membership
Product Management, Director - Partnerships Onboarding
Mastercard —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- Product management
5d
Sr Technical Infrastructure Program Mgr, Operations Infrastructure Solutions
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Continuous improvement
Asset Servicing Senior Manager
Citi —Dublin, County Dublin
- €85,600 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree
FS Technology Consulting - Tech Strategy Consultant - Consultant / Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Business development
- Gym membership
Senior Compliance Governance & Operations Analyst
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Office
- Communication skills
- Banking
- Annual leave
Sr. Revenue Activation Manager - EMEA
Workday —Dublin, County Dublin
- Full-time
- Sales
- English
- Bachelor's degree
14d
Head of New Business
Drivalia (formerly ALD Automotive) —Sandyford, County Dublin
- Full-time
- Microsoft Office
- Business development
- IT
- Employee assistance program
Quick apply
UKI People Consulting - Change Management, Senior Manager / Director
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Recruiting
- Business
- Gym membership
International Strategy & Operations Senior Manager, Commerce (German Speaking)
Whatnot —Dublin, County Dublin
- €131,000–€175,000 a year
- Full-time
- Hybrid work
- English
- SQL
- Analysis skills
- Work from home
Head of Private Markets
U.S. Bank National Association —Dublin, County Dublin
- €213,010–€250,600 a year
- Full-time
- Master's degree
- Bachelor's degree
- Accounting
UKI People Consulting - Strategic Workforce Planning, Senior Manager / Director
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Business development
- Recruiting
- Gym membership
Cyber Operations Engineer
Tata Consultancy Services —Swords, County Dublin
- Call to connect
- No degree
- Scripting
- Python

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Senior Relationship Manager, Investor Services - Director

Citi -
Dublin, County Dublin

Apply Now

Job details

Full-time
€130,000–€230,000 a year

Qualifications

Communication skills

Full job description

Job Req Id:

26960700

Location(s):

Dublin, Leinster, Ireland

Job Type:

Hybrid

Posted:

May. 08, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Team/Role Overview

The Client Executive team is responsible for delivering our mission of a best in industry, consistent end to end experience to our clients globally through uncompromised proactive service built on exceptional operational delivery. The successful candidate will have a strong and detailed understanding of Custody and Fund Services and will manage the client relationship in Europe as part of the broader global client relationship team for a key strategic Asset Manager client.

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

What you’ll do

Relationship Management

Build long lasting trusted client relationships – be a trusted advisor, act as clients advocate within Citi
Leads and coordinates negotiation of all legal contracts and business / risk updates (with oversight from Legal and Product)
Provides client with thought leadership on regulatory, industry and product solutions
Work in partnership with Citi teams and the client in order to ensure Citi is a top provider for the client
Understands existing and future products to propose recommendations
Ultimately responsible for Knowing the Client (KYC) and all associated approvals

Financial

Client facing role responsible for the retention of existing revenue and generating of new revenue with their client through cross-selling
Understanding the client wallet, driving organic growth and the identification and execution of cross sell opportunities.
Accountable for client profitability and efficiency.
Negotiates pricing and terms for new products (in partnership with the Product organization)
Delivers the firm: refers business to firm-wide partners

Client Satisfaction

Serves as an escalation point to engage client where not responsive to document remediation and renewal requests or when Client Service role cannot resolve
Accountable for client satisfaction, working with internal teams to ensure quality delivery, adherence with Service Level Agreements and governance of the overall relationship internally and with the client
Perform regular client reviews to determine overall client satisfaction and govern the action plans to address client concerns.
Drive continuous enhancement of Citi products and services to our clients working with product, operations and tech partners.

What we’ll need from you

Relevant experience in a global financial institution with experience in Client Relationship management
Experience of managing by influence and demonstrated ability to manage complex issue resolution
Self-starter, good problem solver, results oriented
Proven track record of cross selling skills
Ability to take ownership and execute solutions with appropriate urgency.
Excellent written and verbal communication skills and the confidence to handle external meetings and discussions with Clients.
Client Executive must have an in-depth level of knowledge of the Custody and Funds industry, the client segment and good cross product knowledge of the services provided by Citi and the ability to bring all elements together seamlessly thus delivering the right solution for the client.
The ability to multi task and constantly assess and change priorities in line with the demands of the business and Client base.
Willingness and motivation to maintain a steep learning curve, keeping in tune with the business, client demands and global market developments.
A strong understanding of the regulatory, risk and control environment impacting our business.

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Institutional Sales

Job Family:

Investor Sales

Time Type:

Full time

Primary Location Full Time Salary Range:

€130,000.00 - €230,000.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply Now

Refine Your Search

senior it operations manager jobs in dublin, d

Senior Relationship Manager, Investor Services - Director

Senior Manager, IT Capability Owner – HR Platforms

Assistant General Manager (AGM)

FS Business Consulting - Strategy and Operations Transformation - Senior Consultant - Dublin

Business Information Systems Manager

Capacity Planning Manager, CDP EMEA

People Operations Manager - Visitor Experience

FS Business Consulting - Strategy and Operations Transformation - Manager - Dublin

Product Management, Director - Partnerships Onboarding

Sr Technical Infrastructure Program Mgr, Operations Infrastructure Solutions

Asset Servicing Senior Manager

FS Technology Consulting - Tech Strategy Consultant - Consultant / Senior Consultant - Dublin

Senior Compliance Governance & Operations Analyst

Sr. Revenue Activation Manager - EMEA

Head of New Business

UKI People Consulting - Change Management, Senior Manager / Director

International Strategy & Operations Senior Manager, Commerce (German Speaking)

Head of Private Markets

UKI People Consulting - Strategic Workforce Planning, Senior Manager / Director

Cyber Operations Engineer

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