Find client associate Jobs in dublin county dublin

Client Services - Level 1 Support
Fiserv —Dublin, County Dublin
- Weekend availability
- English
- Microsoft Office
- SQL
1h
Senior Associate - Complaints
SS&C Technologies —Dublin, County Dublin
- Full-time
- Negotiation
Associate dentist
Dental Guide —Dublin, County Dublin
- Leadership
Service Delivery Operator
Fiserv —Dublin, County Dublin
- Weekend availability
Associate (Tunnel)
COWI —Dublin, County Dublin
- Full-time
- Hybrid work
- Business development
13d
Private Equity Fund Services Associate/AVP
JPMorganChase —Dublin, County Dublin
- Full-time
- Accounting
- Communication skills
Employment Associate/ Senior Associate
DLA Piper —Dublin, County Dublin
Associate - Health Services
Byrne Wallace Shields —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Research
Quick apply
Associate, Regulatory Administration/Filings II
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
5d
Legal Executive | Permanent | Dublin |
Philip Lee —DUBLIN 4, County Dublin
- In-person
- Communication skills
Associate, Corporate Investment Banking
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Middle Office, Associate 1
State Street —DUBLIN 2, County Dublin
- Full-time
- Finance
- Analysis skills
- No degree
6d
Sales Associate
Coach —Dublin, County Dublin
- €28,275–€30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Associate - Banking
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Hybrid work
- Research
- Communication skills
- Banking
Quick apply
Multiple Openings (Associate), Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Accounting
- Business
- Accounting
- Annual leave
AML Fund Services Associate
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
7d
Senior Associate - Regulatory Consulting
Kroll —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Communication skills
- Time management
Intermediary Support Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance program
Quick apply
Data Moderation Associate with Mexican Spanish
Cognizant —Dublin, County Dublin
- Full-time
- Spanish
- English
- No degree
- Annual leave
Compliance Officer, Consumer Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
- Employee assistance program
13d

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Client Services - Level 1 Support

Fiserv -
Dublin, County Dublin

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Jira
English
Microsoft Office
SQL
ServiceNow
Phone etiquette
Communication skills

Full job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Services - Level 1 Support

What does a successful Client Services Level One Support do?
A successful Client Services Level 1 Support at Fiserv delivers reliable, timely frontline support that helps clients get back to life — not just their financial services. You’ll embody our Partner in Possibility mindset by resolving inquiries, coordinating with internal teams, and protecting client trust through clear communication and follow-through. You’ll contribute to team excellence and continuous improvement while representing the One Fiserv culture in every interaction.

What you will do:

Own client inquiries by analysing, investigating, and resolving issues through telephone, email, and internal systems
Manage and resolve a high-volume inquiry queue (typically 20–50 interactions per day) while consistently meeting SLA targets
Analyse production and statistical data to identify root causes and recommend solutions for recurring issues
Escalate critical incidents to management and coordinate with Level 2 and Level 3 teams for timely resolution
Coach and upskill peers by sharing knowledge, documenting steps, and contributing to team best practices
Educate and onboard new and existing clients on platform use and processes as needed
Support back-end administration tasks and prepare data for audits and walkthroughs
Use SQL to perform data analysis and database maintenance tasks

What you will need to have:

Exceptional written and verbal communication skills in English with strong telephone etiquette
Client-focused approach with demonstrated empathy and service orientation
Advanced analytical and logical problem-solving ability, with attention to detail
Proficiency with MS Office; working knowledge of SQL for querying and analysis
Flexibility to work alternate shifts between 8:00 AM and 6:00 PM, provide holiday and rotational weekend coverage, occasional late evenings, and travel as required

What would be great to have:

Experience in payments or fintech client support environments (OmniPay platform exposure desirable)
Familiarity with ticketing systems (ServiceNow, JIRA, or similar) and incident management processes
Experience conducting client training sessions and internal stakeholder calls
Background supporting audits and preparing reconciliations or data extracts
Certifications such as ITIL or customer service training

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply Now

Refine Your Search

client associate jobs in dublin county dublin

Client Services - Level 1 Support

Senior Associate - Complaints

Associate dentist

Service Delivery Operator

Associate (Tunnel)

Private Equity Fund Services Associate/AVP

Employment Associate/ Senior Associate

Associate - Health Services

Associate, Regulatory Administration/Filings II

Legal Executive | Permanent | Dublin |

Associate, Corporate Investment Banking

Middle Office, Associate 1

Sales Associate

Associate - Banking

Multiple Openings (Associate), Fund/Client Accounting

AML Fund Services Associate

Senior Associate - Regulatory Consulting

Intermediary Support Associate

Data Moderation Associate with Mexican Spanish

Compliance Officer, Consumer Compliance, Associate, Dublin

I want to receive the latest job alerts for client associate in dublin county dublin

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