Find customer success associate Jobs in dublin, d

Technical Support Associate — Dublin (EMEA Hub)
Gong.io —Dublin, County Dublin
- Remote
- Spanish
- Computer Science
- Software troubleshooting
5d
Trust and Safety New Associate VE - Kurdish - CL13
Accenture —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- No degree
Data Moderation Associate with Finnish
Cognizant —Dublin, County Dublin
- Full-time
- English
- No degree
- Communication skills
- Annual leave
Contract Associate Recruiter
MongoDB —Dublin, County Dublin
- Azure
- Sales
- English
Portfolio Associate - Leased, DCC Communities
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
Financial and Regulatory Reporting Associate
JPMorganChase —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Accounting
7d
Install Tech, DCEO Rack Install
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
13d
Customer Growth Associate, Engage, Google Customer Solutions (English, Danish)
Google —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- English
Proposals Development Associate I/II or Senior
ICON Plc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Community and Building Manager (co-working)
Huckletree —Dublin, County Dublin
- €37,000–€40,000 a year
- Full-time
- Wellness program
- Sick pay
Quick apply
10h
Senior Workplace Health and Safety Manager, Customer Fulfilment (UK)
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Full-time
- English
- In-person
Business Development Associate (Animal Health)
Micron Agritech —Dublin, County Dublin
- Hybrid work
- Sales
Software Development Engineer
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
13d
Associate - Fund Accountant - Private Debt
StepStone Group —Dublin, County Dublin
- Microsoft Excel
- Customer service
- Microsoft Office
Sales Associate
Coach —Dublin, County Dublin
- €28,275–€30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Incident Management Engineer (Korean/English bilingual), Incident Detection and Response
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
7d
Associate, CIR (Consumer, Industrial, Retail) Corporate Banking, GBM
Scotiabank —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Spanish
Payroll Associate
Guidewire Software —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
- Continuous improvement
Data Moderation Associate with Flemish
Cognizant —Dublin, County Dublin
- Full-time
- English
- No degree
- Communication skills
- Annual leave
Retail Associate (8 hours) - Dublin
New Balance —DUBLIN 2, County Dublin
- 8 hour shift
- Sales
- Customer service
- Basic maths
2d

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Technical Support Associate — Dublin (EMEA Hub)

Gong.io -
Dublin, County Dublin

Apply Now

Job details

Graduate
5 days ago

Qualifications

French
Spanish
Telephony
Computer Science
Software troubleshooting
English
Bachelor's degree
German
Information Technology

Full job description

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Role Summary

As a Technical Support Associate based in our Dublin EMEA headquarters, you will be the frontline champion for our European and global customers using Gong’s Revenue AI platform. You will troubleshoot technical issues, master Gong’s native tools and integrations, and contribute to resource creation aimed at enhancing customer success. Your mission is to meet key performance goals while turning EMEA’s fastest-growing revenue teams into "raving fans."

Key Responsibilities

EMEA Customer Support: Deliver an outstanding, timely support experience via email, web, and phone, aligning with regional SLAs and standard performance metrics.
Product & Integration Mastery: Learn the deep functionalities of Gong products and build a strong understanding of common ecosystem integrations (e.g., Salesforce, telephony systems, web conferencing tools, and API-based custom implementations).
Cross-Functional Collaboration: Partner closely with Dublin-based Success, Sales, and Product teams, as well as our global R&D teams, to troubleshoot complex issues and accurately represent the "Voice of the Customer."
Content & Enablement: Contribute to the creation of localized self-service and internal resources—such as knowledge base articles, FAQs, and technical guides—to support team and customer enablement.

Qualifications

Recent Graduate of Bachelor of Science (BSc) in Information Technology or Computer Science required.
Customer Focus: A passion for customer success and a proven ability to explain complex technical concepts clearly, patiently, and kindly to business stakeholders.
Technical Aptitude: A technical background or a strong foundational interest in troubleshooting software, SaaS architecture, web components, and integrations.
Language Skills: Fluency in written and spoken English is required. Fluency in an additional European language (e.g., French, German, or Spanish) is a strong advantage for the Dublin hub.
Growth Mindset: High adaptability and a strong desire to grow a long-term career within technical operations and product support at a fast-scaling AI company.

Work Environment & Location

Structure: This is a hybrid role, requiring 3 days a week in our collaborative Dublin city centre office, with 2 days of flexible remote work.
Eligibility: Must be legally eligible to work in Ireland.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

<<LI-AMC>>

Apply Now

Refine Your Search

customer success associate jobs in dublin, d

Technical Support Associate — Dublin (EMEA Hub)

Trust and Safety New Associate VE - Kurdish - CL13

Data Moderation Associate with Finnish

Contract Associate Recruiter

Portfolio Associate - Leased, DCC Communities

Financial and Regulatory Reporting Associate

Install Tech, DCEO Rack Install

Customer Growth Associate, Engage, Google Customer Solutions (English, Danish)

Proposals Development Associate I/II or Senior

Community and Building Manager (co-working)

Senior Workplace Health and Safety Manager, Customer Fulfilment (UK)

Business Development Associate (Animal Health)

Software Development Engineer

Associate - Fund Accountant - Private Debt

Sales Associate

Incident Management Engineer (Korean/English bilingual), Incident Detection and Response

Associate, CIR (Consumer, Industrial, Retail) Corporate Banking, GBM

Payroll Associate

Data Moderation Associate with Flemish

Retail Associate (8 hours) - Dublin

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