Find technical recruiter Jobs in dublin, d

Global Operations Manager
Match Group —Dublin, County Dublin
- Full-time
Contracts Administrator
AECOM —Dublin, County Dublin
- Full-time
- Communication skills
AI or Digital Assets Risk Specialist, Senior Vice President
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- In-person
Operations Engineer - SVP
Citi —Dublin, County Dublin
- €109,920 a year
- Full-time
- Hybrid work
- Computer Science
- Finance
- Master's degree
Senior Audit Manager - Strategic Change
Bank of Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Agile
- Annual leave
- Employee assistance program
Change Manager
AECOM —Dublin, County Dublin
- Full-time
- Contracts
Renewal Specialist
Klaviyo —Dublin, County Dublin
- €62,400–€93,600 a year
- Salesforce
- Bachelor's degree
- No degree
1h
EMEA GTM Sourcer
Gong.io —Dublin, County Dublin
- Sales
- Recruiting
- Communication skills
Broker Consultant
Zurich Insurance —Dublin, County Dublin
- Part-time
- No degree
- Communication skills
Scheduling Manager
AECOM —Dublin, County Dublin
- Full-time
Senior Product Manager, International
CarGurus —Dublin, County Dublin
- €90,000–€108,000 a year
- Analysis skills
- Product management
- Communication skills
Help Center Content Writer
Asana —Dublin, County Dublin
- €74,000–€82,000 a year
- Bachelor's degree
- AI
- HTML
- Work from home
Quick apply
Project Manager (12-Month Contract)
Broadridge —Dublin, County Dublin
- Full-time
- English
- Project management
- Leadership
Cadbury Manufacturing Manager
Mondelēz International —Coolock, County Dublin
- Full-time
- Project management
- Manufacturing
- Leadership
Director, Engineering
MongoDB —Dublin, County Dublin
- On call
- Hybrid work
- Azure
- AWS
- Software development
AI Engineering Manager - Amplify C.S
Klaviyo —Dublin, County Dublin
- €112,000–€168,000 a year
- Hybrid work
- Azure
- Computer Science
- AWS
Technical Support Engineer - French speaking
Salesforce —Dublin, County Dublin
- Full-time
- English
- SQL
- JavaScript
Commercial Counsel, EMEA
Anthropic —Dublin, County Dublin
- €165,000–€210,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- No degree
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
14d
Senior Talent Acquisition Associate
Salute Inc. —Dublin, County Dublin
- Full-time
- Remote
- English
- Recruiting
- Communication skills
Quick apply
5d

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Global Operations Manager

Match Group -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Operations management
Zendesk

Full job description

Know where you belong!

Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match-Meetic, PlentyOfFish, Okcupid, The League, Archer, Salams and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire.

When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our office 3 days/week.

Our Global Escalations team, within the Member Experience org, is dedicated to supporting and protecting our user base. We are looking for a Global Escalations Specialist to help us handle member escalations spanning Trust & Safety and support policy. Our Global Escalations team investigates safety issues, abuse, bugs & app functionality issues on the platform, along with enforcing Tinder's Community Guidelines and Terms of Service.

In this role, you will:

Manage and cultivate a team of Global Operations specialists, overseeing the day-to-day and providing coaching and feedback to ensure that the team maintains a high level of productivity and quality.
Track and analyze key operational and performance metrics, identify trends, and develop solutions to optimize team workflows to improve efficiency.
Manage high visibility escalations, communicating with leadership, legal, comms, product, and engineering as needed to resolve user issues.
Provide operational and process subject matter expertise to the team as well as other partners - policy, training, quality, product, etc.
This position operates in many time zones and hours will vary.

We could be a Match if:

2+ years experience in operations management or lead role.
Advanced knowledge of Zendesk (or similar), moderation tooling/workflows, and productivity tools such as Jira.
Critical thinking skills to understand and summarize complex issues within minutes.
Ability to multitask, prioritize, and keep up with a large volume of tasks in a fast-paced environment.
Experience working in trust and safety and content moderation. A plus if you have a background with customer support and technical resolutions workflows.
You have a track record of designing, owning, and improving efficient processes that impact and rely on collaboration with multiple cross-functional teams.
Extreme attention to detail.
You have familiarity with legal and compliance requirements related to content moderation, data privacy, and user safety.
Passion for developing teams and providing amazing customer experiences.

Interview Process:

30 min Zoom (Recruiter)

45 min Zoom with Devika Cushalappa (Sr. Manager, Global Operations – APAC, Match Group)

45 min Zoom with Lauren Tropp (Sr. Manager, Global Operations, Match Group)

45 min Zoom with Alex McNally (Manager, Workforce Management, Match Group)

30 min Zoom with Caoimhe Stafford (Data Protection Officer, Match Group)

Potential additional interview

As part of our team, you’ll enjoy:

The hustle of a startup with the impact of a global business
Tremendous opportunity to solve some of the industry’s most exciting problems
Working with an extraordinary team of smart, creative, fun and highly motivated people
Comprehensive health coverage, competitive pay, team bonding events, yoga classes and social events

Why Match Group?

Work on products that impact millions, collaborating with global and diverse teams, shaping relationships and connections worldwide.
Providing premium healthcare, mental health support, emergency leaves
Benefit from a healthy work-life balance in a flexible and welcoming environment.
Enjoy a modern office, close to transport and amenities.
Access lunch vouchers, a discounted ClassPass subscription
Grow through e-learning, conferences, knowledge-sharing sessions, continuous learning programs, and global career opportunities
Join regular social events like breakfasts, lunches, and apéros.
Use our products for free.

Match Group is an equal opportunity employer and we value the rich dynamics that diversity brings to our group.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

Apply Now

Refine Your Search

technical recruiter jobs in dublin, d

Global Operations Manager

Contracts Administrator

AI or Digital Assets Risk Specialist, Senior Vice President

Operations Engineer - SVP

Senior Audit Manager - Strategic Change

Change Manager

Renewal Specialist

EMEA GTM Sourcer

Broker Consultant

Scheduling Manager

Senior Product Manager, International

Help Center Content Writer

Project Manager (12-Month Contract)

Cadbury Manufacturing Manager

Director, Engineering

AI Engineering Manager - Amplify C.S

Technical Support Engineer - French speaking

Commercial Counsel, EMEA

Associate Systems Administrator

Senior Talent Acquisition Associate

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