Find model Jobs in galway, g

EMEA Customer Success Specialist - French Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Sales
- Social media management
People & Service Team Leader
River Island —Galway, County Galway
- €31,674 a year
- Weekend availability
- No degree
- Leadership
- Communication skills
- Annual leave
Quick apply
Full Time Supervisor
Sweaty Betty —Galway, County Galway
- €15.95–€16.60 an hour
- Weekend availability
- Management
- Supervising experience
- Team management
- Store discount
- Wellness program
Quick apply
14d
Customer Success Manager (French-speaking)
Diligent Corporation —Galway, County Galway
- Microsoft Excel
- Sales
- Salesforce
- Annual leave
Technical Support Engineer (Customer Support)
Magnus Monitors —Galway, County Galway
- €30,000–€38,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Psychologist
Corlann —Galway, County Galway
- €62,596–€107,162 a year
- Full-time
- Research
- Communication skills
- Annual leave
5d
Client Service Executive
Davy —Galway, County Galway
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
9d
Inside Sales Representative ‎with Polish
ASSA ABLOY —Galway, County Galway
- Part-time
- Sales
- Bachelor's degree
- No degree
- Annual leave
Plant Controller, Multinational Manufacturing
FP&A —Galway, County Galway
- €100,000–€120,000 a year
- Hybrid work
- Analysis skills
- Manufacturing
13d
Renewal Sales Representative (Multilingual)
MathWorks —Galway, County Galway
- Hybrid work
- Spanish
- Sales
- English
QC NPI Analyst
PSC Biotech —Galway, County Galway
- Full-time
- Microsoft Office
- Bachelor's degree
- Communication skills
9d
Accounts Payable Specialist
Diligent Corporation —Galway, County Galway
- Bachelor's degree
- Accounting
- Accounting
- Annual leave
Quick apply
2d
Inside Sales Representative (EMEA)
MathWorks —Galway, County Galway
- Sales
- Bachelor's degree
- No degree
Early Years Educator Graduate Leader
Fairyland Creche —Oranmore, County Galway
- €17.50 an hour
- 8 hour shift
- Childcare
- Bachelor's degree
- First Aid Certification
- Annual leave
- Employee discount
Quick apply
1d
Graduate Electronics Engineer (2026)
MBRYONICS —Galway, County Galway
- €44,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Budgeting
Quality Assurance Specialist Intern
SOTI Inc. —Galway, County Galway
- Full-time
- Azure
- AWS
- Analysis skills
12d
Revenue Accounting and Controls Associate
MathWorks —Galway, County Galway
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Principal Town Planner
AECOM —Galway, County Galway
- Full-time
- Hybrid work
- Presentation skills
14d
Senior Accountant
MathWorks —Galway, County Galway
- Oracle
- Master's degree
- Bachelor's degree
Social Care Worker
Corlann —Spiddal, County Galway
- €40,851–€57,217 a year
- Weekend availability
- English
- Leadership
- Annual leave
6d

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EMEA Customer Success Specialist - French Speaking

MathWorks -
Galway, County Galway

Apply Now

Job details

Qualifications

French
MATLAB
Doctoral degree
Sales
Social media management
English
Master's degree
Project management
Bachelor's degree
Organisational skills
Negotiation

Full job description

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

2026 is an exciting time to join MathWorks as we continue to grow our Shared Sales & Services centre in Galway, Ireland.

MathWorks has established an EMEA Customer Success team dedicated to helping our academic customers experience the full value of MATLAB and Simulink.

We are seeking an enthusiastic, creative individual to join our team and help our customers in France and French-speaking markets efficiently implement campus-wide access to our products.

As a Customer Success Specialist, you will partner with a portfolio of the world’s leading academic universities, working as part of an account team to drive engagement, build awareness, and demonstrate ROI for our software solutions. Your proactive approach will ensure customers experience outstanding service and value, directly supporting the renewal of their campus-wide license each year.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Drive Customer Awareness and Engagement by developing and executing collaborative implementation plans, integrating awareness-building activities with deeper technical engagement initiatives led by the wider Account Team (including Sales/Account Manager, Customer Success Engineers, and Field Marketing).
Maximise Customer ROI by maintaining proactive, regular contact throughout the annual lifecycle, conducting regular Business Reviews, and ensuring Campus-Wide access supports the University’s strategic goals.
Build trusted, consultative relationships with University stakeholders, acting as a central point of contact for current and prospective MATLAB user communities and identifying and nurturing customer advocates.
Analyse and improve the customer experience by discovering potential gaps that may impact retention, collaborating cross-functionally to address these issues, and contributing to the evolution of ROI reporting tools that support the renewal process.
Integrate customer feedback through regular interactions, satisfaction surveys, and input from customer-facing colleagues, collaborating with the Customer Success team to continuously improve materials, tools, and processes.
Support and manage Onboarding and training activities as part of the customer journey, ensuring a seamless transition to the Campus-Wide Licence from the commitment stage through to annual renewal. Motivate and empower customers to take ownership of their deployment for ongoing success.
Proactively resolve issues to ensure stakeholders and key users have a hassle-free experience, escalating to Sales or Installation Support as required, and managing additional issues until resolved.
Collaborate with the Educational Sales team to support pre-sale processes when needed and work closely with the wider account team to deliver a cohesive customer experience.

Native-level French and English speaker; proficiency (C1+) in a second European language is highly advantageous.
Customer-focused with excellent communication (written and verbal) and presentation skills.
Strong critical thinking, negotiation, and project management skills.
Detail-oriented, self-starter with strong organisational abilities.
Ability to deduce required activities based on proactive analysis of customer metrics.
Demonstrated ownership of customer issues and relationship-building skills.
Proven ability to influence and direct customer activities.
Effective problem-solving, collaboration, and influencing skills.
4-5 years’ experience in a customer success or equivalent customer-facing role.
Experience in a technical or software environment.
Solid program and project management skills, including project analysis, risk management, course correction, and process improvement.
Demonstrated ability to work in highly collaborative, cross-functional environments.
Experience working with staff at multiple levels, including senior management; international experience is a plus.
Social media savvy, with awareness of social media strategy, usage, content, and channels deployed by third-level institutes.

A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Apply Now

Refine Your Search

model jobs in galway, g

EMEA Customer Success Specialist - French Speaking

People & Service Team Leader

Full Time Supervisor

Customer Success Manager (French-speaking)

Technical Support Engineer (Customer Support)

Psychologist

Client Service Executive

Inside Sales Representative ‎with Polish

Plant Controller, Multinational Manufacturing

Renewal Sales Representative (Multilingual)

QC NPI Analyst

Accounts Payable Specialist

Inside Sales Representative (EMEA)

Early Years Educator Graduate Leader

Graduate Electronics Engineer (2026)

Quality Assurance Specialist Intern

Revenue Accounting and Controls Associate

Principal Town Planner

Senior Accountant

Social Care Worker

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