Find customer service Jobs in county wexford

Entry Level Personal Lines Agent Hybrid - Wexford
Zurich Insurance —Wexford, County Wexford
- Part-time
- Microsoft Office
- Leaving certificate
- No degree
Experienced Car Sales Person
Trinity Peugeot —Wexford, County Wexford
- €25,000–€85,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Employee assistance program
Quick apply
6d
Entry Level Personal Lines Direct Sales Agent Hybrid - Wexford
Zurich Insurance —Wexford, County Wexford
- Sales
- Microsoft Office
- Leaving certificate
Field Sales Representative – South East Wexford ,Carlow
O'Reillys Wholesale Ltd —Wexford, County Wexford
- From €30,000 a year
- Full-time
- Sales
- Microsoft Office
- Presentation skills
- Employee discount
Quick apply
19h
Head of Cyber Security
Scurri —Wexford, County Wexford
- Full-time
- Hybrid work
- Master's degree
- AWS
- Mentoring
Quick apply
11h

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Complaints and Customer Service Team Leader (Fixed Term Contract)
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Championing exceptional complaint handling by ensuring the complaints team delivers fair outcomes and payment of suitable and fair redress to customers.

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Entry Level Personal Lines Agent Hybrid - Wexford

Zurich Insurance -
Wexford, County Wexford

Apply Now

Job details

Part-time | Full-time

Qualifications

Microsoft Office
Leaving certificate
IT
Communication skills
Negotiation

Full job description

Job Summary

Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford.

The role itself will focus on understanding what matters to Zurich customers; Meeting customer demands is a key part of our roles.

Zurich offers you the ability to expand your knowledge base and create a career within General Insurance.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your role

As a Personal Lines Agent your main responsibilities will include, but not necessarily be limited to, the following:

Deliver telephone-based support to customers on all aspects of general insurance underwriting

Respond to customer queries relating to our products (home, motor & van) in a timely and efficient manner – striving to exceed quality customer service

Retain current customers in line with challenging business targets

Identify upsell opportunities for additional policy benefits

Contact targeted renewals to drive retention targets

Build rapport & relationship with our potential and existing customers

Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities

Focus on the achievement of challenging service levels with customer centricity crucial to all processes

Your skills and experience

As a Personal Lines Agent your skills and qualifications will include:

Excellent phone manner & communication skills

Good IT Skills (use of MS Office Products)

Minimum of 2 H5's or higher level C3's in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience Experience in similar work environment – dealing with customers

Experience within the insurance industry would be an advantage

Completed or be in the process of completing CIP as a minimum and / or ACII qualification

Demonstrate excellent verbal & written communication skills

Have attention to details, ability to interpret data and ability to follow work through

Have the ability to prioritise and manage own work while considering the greater impact on the team

Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate

Build rapport with our customers quickly & put the customer at the centre of everything we do

Be resilient in the nature of our work and adapt to changing conditions

Have good negotiation skills to close renewal offer & be target focused.

Have quick learning capabilities and an aptitude for understanding the variable elements of insurance products

Demonstrate solution focus in approach to work and dealing with stakeholders

Additional information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Apply Now

Refine Your Search

customer service jobs in county wexford

Entry Level Personal Lines Agent Hybrid - Wexford

Experienced Car Sales Person

Entry Level Personal Lines Direct Sales Agent Hybrid - Wexford

Field Sales Representative – South East Wexford ,Carlow

Head of Cyber Security

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