Find financial complaints Jobs in dublin, d

Claims Advisor
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance program
Quick apply
PA Claims Handler
Sedgwick —Dublin, County Dublin
- Microsoft Excel
- Analysis skills
- IT
- Employee assistance program
- Gym membership
Compliance Manager
Apex Group —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Duty Manager
Hilton Garden Inn Dublin City Centre —DUBLIN 1, County Dublin
- Full-time
- Communication skills
- Free parking
Quick apply
Regulatory Oversight Associate
Davy —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
Dispute Resolution Analyst
Interactive Brokers —Dublin, County Dublin
- Hybrid work
- Microsoft Office
- Finance
- Bachelor's degree
- Employee assistance program
- Life insurance
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Case Officer – Local Area Employment Service
Southside Partnership DLR —Dún Laoghaire, County Dublin
- €30,931–€47,514 a year
- Full-time
- Hybrid work
- Microsoft Office
- No degree
- Organisational skills
Quick apply
5d
Complaints Handler - (French, German, Dutch or Italian speaking)
Cover-More —Dublin, County Dublin
- Full-time
- English
- Continuous improvement
- Communication skills
- Employee assistance program
Quick apply
FX Dealer
Moneycorp —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- English
- Annual leave
Customer Service Advisor
Fairstone Ireland —Stillorgan, County Dublin
- €30,000–€35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
1d
Assistant Manager
Greystar Real Estate Partners LLC —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
IC Shift Leader (Weekend day shift Sat-Mon)
Jabil Circuit —Dublin, County Dublin
- 12 hour shift
- Inventory control
- Microsoft Office
- Manufacturing
Guest Relations Manager - Full Time - Anantara The Marker Dublin
Minor Hotels Europe & Americas —Dublin, County Dublin
- Hotel
Quick apply
Training and Administration Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- No degree
- Data entry
- Organisational skills
Quick apply
Retail Travel Advisor
TUI Group —Tallaght, County Dublin
- €15.37 an hour
- Weekend availability
- Customer service
Transaction Manager - Corporate Governance
CSC (Corporation Service Company) —Dublin, County Dublin
- Full-time
- English
- Bachelor's degree
Radiographer - FTC
Beacon Hospital —Dublin, County Dublin
- Full-time
- Maths
- Bachelor's degree
Quick apply
13d
Fitness & Administration Assistant at Anytime Fitness Clondalkin
Aura Holohan Group —Dublin, County Dublin
- Part-time
- Employee assistance program
Quick apply
Customer Service Executive 8 Month Contract
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
Quick apply
Partner Success Consultant
Circit Limited —Dublin, County Dublin
- Full-time
- Remote
- Spanish
- Bachelor's degree
- Banking
Quick apply

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Claims Advisor

Cornmarket -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Additional leave
Annual leave
Employee assistance program

Qualifications

Organisational skills
Communication skills
Time management

Full job description

Who We Are

At Cornmarket, we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond.

Role Purpose

We are looking for a Claims Advisor to join our Group Protection Claims Team. In this role, the Claims Advisor will be responsible for handling salary protection, specified illness and death claims in a manner which is efficient, effective, compliant and with a customer first ethos in mind. The role holder will also be a proficient administrator with excellent time management and organisational skills.

Claims Advisors provide valuable support and assistance to Cornmarket’s customers. This role will involve dealing with vulnerable customers and difficult circumstances which requires empathy, compassion, and consideration. Stakeholder management is an important aspect of this role, as Claims Advisors are required to communicate daily with our internal departments and external stakeholders, including insurance companies, employers, and unions, on various claims related queries.

What We Can Offer You?

Flexible working from home options as part of our Cornmarket Flex ways of working
Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role)
Annual leave (increases based on service)
Flexi leave (option to take additional annual leave)
Attractive flexible pension contribution rates
Health insurance or wellness subsidy
Fully paid family leave types (maternity/paternity/surrogacy)
Performance based bonus/commission
Income protection
Life cover
Discounts on financial products
Comprehensive health wellbeing programme
Employee Assistance Programme
Active Sports Social Club

Accountabilities of the Role

Provide information to customers in a professional and timely manner regarding the eligibility of their claim
Advise and update customers on the process, progress, cover, benefits, and premiums related to their claim
Ensure that information provided to customers and third parties is correct, clear, complete, and up to date by consulting the relevant data sources
Process incoming correspondence and documentation effectively and efficiently within service level agreements and in line with relevant regulations
Review claims proactively to determine what actions and steps can be taken to progress and follow up with the relevant parties accordingly
Handle complaints and ensure escalation where appropriate
Achieve personal and team targets and objectives
Contribute to team projects including new systems testing, updating of processes and procedures
Comply with risk control and regulatory requirements that are relevant to this role
Maintain commercial awareness relevant to this role

Skills Knowledge Required

A minimum of 1 years’ experience in a customer facing role, preferably within the financial services industry
Ideally working towards a QFA qualification - Life, Regulations and Pensions desirable
Track record of achieving/surpassing quotas/targets
Ability to handle complaint type calls from customers with empathy
Strong PC and Microsoft skills
Organisational skills
Time Management skills with the ability to work to tight deadlines
Resourcefulness
Ambition and drive for results
Knowledge of risk control regulatory environment
Commercial awareness

Behavioural Competencies Required

Empathetic, understanding and patient
Emotionally intelligent
Resilient and flexible
Quality and customer focused
Enthusiastic with a positive attitude towards challenges and change
Compliant – must have the ability to follow procedures
Approachable team player that collaborates with and supports other team members promoting team spirit
Strong communication skills
Listening – hearing and understanding the clients queries and empathising where relevant
Verbal communication– articulate complicated information clearly and accurately
Written communication– transfer information concisely and accurately

Controlled Function

This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity.

Equal Opportunities Data Privacy Notice

Cornmarket is committed to building an inclusive workplace environment, We’re proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation.

We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Acquisition Team. To review our data use practices, visit our Recruitment Data Privacy Notice.

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Refine Your Search

financial complaints jobs in dublin, d

Claims Advisor

PA Claims Handler

Compliance Manager

Duty Manager

Regulatory Oversight Associate

Dispute Resolution Analyst

Case Officer – Local Area Employment Service

Complaints Handler - (French, German, Dutch or Italian speaking)

FX Dealer

Customer Service Advisor

Assistant Manager

IC Shift Leader (Weekend day shift Sat-Mon)

Guest Relations Manager - Full Time - Anantara The Marker Dublin

Training and Administration Coordinator

Retail Travel Advisor

Transaction Manager - Corporate Governance

Radiographer - FTC

Fitness & Administration Assistant at Anytime Fitness Clondalkin

Customer Service Executive 8 Month Contract

Partner Success Consultant

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