Find senior executive engineer, co.kerry Jobs in county kerry

Programme Coordinator (12-Month, Fixed Term Contract)
Fexco —County Kerry
- Full-time
- Continuous improvement
- Communication skills
9h
Experienced Software Test Engineer
Codepak Solutions —Tralee, County Kerry
- Full-time
- Computer Science
- Analysis skills
- No degree
- Wellness program
Quick apply
9d
Family Doctor / General Practitioner (GP) assistant
Linart Career Solutions —County Kerry
- €70,000–€80,000 a year
- Full-time
- English
- Patient care
- Sick pay
Quick apply
Civil Site Engineer
Atlantic Projects Company —Tarbert, County Kerry
- €80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Civil Engineering
10d
Corlann South Disability Senior Occupational Therapist CORLN98726
Health Service Executive —County Kerry
7d
Export Specialist (FTC)
Kinisla —Listowel, County Kerry
- Monday to Friday
- ERP systems
- Annual leave
Quick apply
8d
Team Leader
The Rehab Group —Tralee, County Kerry
- €51,496.72 a year
- Full-time
- Management
- Supervising experience
- No degree
- Annual leave
- Employee assistance program
2d
Sous chef
Ballyseede Castle —Tralee, County Kerry
- €48,000 a year
- Full-time
- Hotel
Quick apply
Senior MRI Radiographer
Alliance Medical —County Kerry
- Overtime
- No degree
- Leadership
- Communication skills
- Annual leave
- Sick pay
Quick apply
Account Manager
Athena Analytics —Tralee, County Kerry
- Microsoft Excel
- Presentation skills
- Organisational skills
Senior EI&C Engineer
Atlantic Projects Company —Tarbert, County Kerry
- Full-time
- AutoCAD
- Engineering
- System design
- Annual leave
10d
Gelato Maker - Killarney
Ginos Gelato —Killarney, County Kerry
- €14.75 an hour
- No degree
Quick apply
Electricians
Right Group —Castleisland, County Kerry
- €50,000–€57,000 a year
- Full-time
- In-person
- Mechanical knowledge
Quick apply
Project Administrator
Right Group —Castleisland, County Kerry
- €30,000–€36,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Regulatory Scientist
Kinisla —Tralee, County Kerry
- Full-time
- Bachelor's degree
- Organisational skills
- Leadership
- Annual leave
Quick apply
Technical Support Training & Content Creator
Dairymaster —Tralee, County Kerry
- Full-time
- Microsoft Excel
- Management
- Computer Science
- Sick pay
Quick apply
Reservations Agent
O’Donoghue Ring Collection —Killarney, County Kerry
- Weekend availability
- English
- No degree
Quick apply
Artic Driver
Ard Ri Marble Ltd —County Kerry
- From €42,000 a year
- Full-time
- Customer service
- Driving
- Communication skills
Quick apply
1d
Staff Nurse
Nazareth Care Ireland —Ballymacprior, County Kerry
- Full-time
Quick apply
Assistant Manager
Boots —County Kerry
- Part-time
- Communication skills
- Retail sales
- Employee discount
2d

I want to receive the latest job alerts for senior executive engineer, co.kerry in county kerry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior executive engineer, co.kerry jobs near county kerry

Driver jobs in County Kerry

Radiologic Technologist jobs in South Dublin, County Dublin

Radiologic Technologist jobs in Dublin, County Dublin

Radiologic Technologist jobs in Limerick, County Limerick

Bus, Coach, Driver jobs in Monaghan, County Monaghan

Delivery Driver Weekend No Experience jobs in Dublin, County Dublin

Bus, Coach, Driver jobs in County Mayo

C Licence Driver jobs in Cork, County Cork

Sous Chef jobs in Cork, County Cork

Sous Chef jobs in Galway, County Galway

Chef Jobs jobs in Killarney, County Kerry

Sous Chef jobs in Maynooth, County Kildare

Sous Chef jobs in County Wicklow

Chef jobs in County Donegal

Full Stack Developer jobs in Cork, County Cork

Software Developer jobs in Dublin, County Dublin

Senior Accountant jobs in Cork, County Cork

Senior Talent Acquisition Specialist jobs in Dublin, County Dublin

Energy Specialist jobs in Dublin, County Dublin

Junior Project Manager jobs in Dublin, County Dublin

Programme Coordinator (12-Month, Fixed Term Contract)

Fexco -
County Kerry

Apply Now

Job details

Full-time | Fixed term
9 hours ago

Qualifications

Continuous improvement
Communication skills

Full job description

Location

Ireland - Kerry

Contract Type

Fixed Term Full Time

Closing Date

17/06/2026

Fexco Managed Services are currently recruiting for a Programme Coordinator to join the SEAI team on a full time, 12-month fixed term contract. This role will be based in our office in Cahersiveen, Co. Kerry. However, remote/hybrid options are also available.

This role requires a candidate with strong organisational and excellent communication skills. As a Programme Coordinator for the SEAI contract, your main purpose is to support and manager the registration process across various programmes. Through effective management you will ensure the agreed programme milestones, objectives & targets between the client and the contact centre are achieved. You will drive opportunities for Continuous Improvement and work proactively and seamlessly with both the Fexco operations team and the wider programme teams within SEAI.

Main Responsibilities:

Programme Subject Matter Expert

Build knowledge of programme processes and systems by engaging with SEAI, peers & CSRs

Process Management

Document and maintain all processes for the programme

Ensure all processes are available to CSRs

Ensure all process documents include details on how to navigate programme specific systems

Ensure all processes are easy to follow and understand, i.e. are there screenshots included etc.

Ensure all process documents are version controlled and in the process directory and available to all relevant stakeholders

Maintain a robust Knowledge Management System for the programme

Continuous Improvement

Be proactive in your approach to continuous improvement finding solutions

Drive business process improvements - Are there internal or external processes that can be improved? Digitalise processes where possible and remove manual input

Get feedback from CSR’s completing processes to identify inefficiencies, areas for improvement, or common sources of error

Work collaboratively with SEAI, and other Fexco stakeholders, to drive continuous improvement initiatives through to completion

Identify processes with long Average Handling Times (AHTs) to see if they can be made more efficient

Identify system improvements that could made to digitalise processes

Analyse programme issues and come up with solutions

Change Management

Promote change management with SEAI, ensuring SEAI are raising CR’s when a change is requested or taking place

When a CR is raised for your programme, you become the change owner, adding regular updates, documenting actions, updating relevant stakeholders etc. (take direction from Project & Change Manager)

CRM Case Management

Take ownership of T2 dashboard, providing clarity to CSR’s on queries via cases or calls (as the programme SME you are the first point of contact for programme queries)

Take ownership of difficult cases until resolution, where customers are dissatisfied or have requested an escalation, providing a response directly to the customer or escalating to T3 for a response.

Escalating cases to SEAI through the T3 dashboard

Identify repeat queries coming to T2 to understand if there is a gap in training or further training is needed for some CSR’s (linking to Continuous improvement)

Complaints & Appeals Handling

Follow the SEAI customer charter when handling complaints & appeals

Ensure all complaint & appeal cases are logged correctly. i.e. correct case type, correct category, no matter what email queue they have been received through

Reporting / Analysis

Report daily & weekly programme figures internally to Operations

Complete Monthly Business Review (MBR) slides monthly for the previous month – includes payment figures, challenges & highlights, work completed & in progress, analysis of programme activities & trends

Present at MBR’s and/or regular meetings with the client, remaining professional and balancing Fexco and SEAI’s interests

CSR Training Support

Supporting CSR on boarding with an introduction to the programme and specific admin processes

Supporting with CSR training of new or updated processes

Working with Operations

Highlight the health of the programme to Operations that they need to be aware of for workload planning.

Keeping Ops informed as early as possible of system downtime, payment run dates, adhoc activities that may drive calls and increase activity for CSRs etc.

Complete quality checks for admin or payment processes to ensure CSRs are complying with correct process and procedure to drive and maintain quality standards. Provide feedback to team leaders on same.

Cycle planning, if relevant – planning workload required throughout cycle of programme so Operations have resources available when required (would include but not limited to arranging meetings with Ops)

Programme Coordinator Skills

Ability to work in fast paced environment

Work on own initiative

Solutions focused

Target driven

Excellent attention to detail

Flexibility to work across different programmes, to ensure continuity of service

Communication

Build & maintain strong relationships with internal & external stakeholders

Approachable & helpful to peers & CSRs

Keep team updated on requirements

Communicate technical information to non-technical audience

Provide and accept feedback

Understanding quality/GDPR compliance

The programme coordinator structure is subject to change and may require you to work on other programmes as deemed required for the successful delivery of the contract.

A panel may be established from this recruitment process to fill future vacancies in this role or similar positions.

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.

Apply Now

Refine Your Search

senior executive engineer, co.kerry jobs in county kerry

Programme Coordinator (12-Month, Fixed Term Contract)

Experienced Software Test Engineer

Family Doctor / General Practitioner (GP) assistant

Civil Site Engineer

Corlann South Disability Senior Occupational Therapist CORLN98726

Export Specialist (FTC)

Team Leader

Sous chef

Senior MRI Radiographer

Account Manager

Senior EI&C Engineer

Gelato Maker - Killarney

Electricians

Project Administrator

Regulatory Scientist

Technical Support Training & Content Creator

Reservations Agent

Artic Driver

Staff Nurse

Assistant Manager

I want to receive the latest job alerts for senior executive engineer, co.kerry in county kerry

Related Searches

Explore jobs in more locations

Main Responsibilities:

Jobseeker tools

Employer Tools

Browse

Stay Connected