Find ecommerce customer support Jobs in dublin county dublin

Risk Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Data analysis skills
- English
- SQL
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Customer Operations Manager
Luzern eCommerce Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Customer service
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
7d
Marketplace Content & SEO Executive
Luzern eCommerce Group —Dublin, County Dublin
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Digital Marketing Specialist
Fónua —DUBLIN 18, County Dublin
- Social media management
- Merchandising
- Product management
- Free parking
Financial Crime Investigator - FTC - 12 months
TrueLayer —Dublin, County Dublin
- Hybrid work
- Business
- Communication skills
Onboarding Specialist (French Speaking)
Klaviyo —Dublin, County Dublin
- €44,000–€66,000 a year
- English
- Project management
- Organisational skills
Quick apply
Digital Product Executive
Woodie's —Dublin, County Dublin
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Sick pay
Business Development Representative, MidMarket/Commercial
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Annual leave
- Work from home
Deployment Project Coordinator
Global Payments Europe, S.R.O. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Project management
Quick apply
Multi Drop Van Delivery Driver
Leatherneck Logistics —Dublin, County Dublin
- €16.45–€18.40 an hour
- Part-time
- No experience needed
- Driving
- Communication skills
Quick apply
13d
Business Development Representative, Emerging AI Products
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Annual leave
- Work from home
13d
EU Export Program Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Management
- English
- Analysis skills
6d
Early Life Specialist
Global Payments Europe, S.R.O. —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- No degree
- Annual leave
Quick apply
Customer Experience Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Digital Marketing Specialist
Fonua Ltd —DUBLIN 18, County Dublin
- Full-time
- Social media management
- Merchandising
- Product management
- Free parking
Quick apply
Staff Product Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Account Executive, Enterprise
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Communication skills
- Annual leave
- Work from home
Software Vendor Management
eBay Inc. —Dublin, County Dublin
- Full-time
- Project management
- Presentation skills
- Bachelor's degree
7d
Digital Marketing Manager, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Marketing
- Bachelor's degree
- No degree
- Store discount
- Annual leave
8d

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Risk Analyst

eBay Inc. -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Data analysis skills
English
E-commerce
Tableau
SQL
Presentation skills
Mentoring
Data visualisation
AI
Communication skills
Python

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the role and the team

We are looking for a Risk Analyst to join our team and help drive data-informed decisions across the Risk ecosystem, including buyer and seller risk, fraud prevention, payments, and shipping-related risks.

In this role, you will go beyond traditional analytics - you will own complex problems end-to-end, from identifying risk gaps to designing, implementing, and validating scalable solutions. You will work with large and complex datasets to uncover patterns, detect emerging risks, and translate insights into actionable strategies that protect the platform while supporting business growth and customer experience.

You will collaborate primarily with Risk Policy teams and Data Scientists, as well as multi-functional partners, to develop and optimize risk strategies. You will regularly present insights, recommendations, and trade-offs to business and technical audiences, influencing decision-making through data-driven storytelling. You will also use advanced methods for monitoring, detection, and continuous improvement via AI.

What You Bring:

Demonstrable ability to independently identify and solve complex problems, driving them from discovery to measurable impact.
Good experience in data analysis on large-scale datasets, including identifying patterns, anomalies, and root causes.
Ability to translate ambiguous business challenges into structured analytical approaches and actionable solutions.
Solid understanding of risk domains such as fraud, abuse, buyer/seller behavior, payments, or operational risk.
Advanced SQL skills and experience with data manipulation and optimization.
Proficiency in Python for data analysis, automation, or ETL workflows.
Experience with data visualization tools (e.g., Tableau, Grafana) to communicate insights effectively.
Experience using AI/ML-based tools or signals for monitoring, anomaly detection, or decision support.
Strong ability to define metrics, build monitoring frameworks, and evaluate impact through data and experimentation.
Superb communication skills in English, with the ability to explain complex topics to both technical and non-technical audiences.
Experience presenting insights and recommendations to business partners, translating complex analysis into clear, actionable narratives.

What Would Be a Benefit

Experience in e-commerce, marketplaces, or Trust & Safety / Risk environments.
Hands-on experience with fraud detection, payments risk, seller risk, or logistics/shipping risk.
Familiarity with machine learning concepts and applying model outputs in real-world decision-making.
Experience designing or improving risk rules, policies, or decision systems.
Background in building or maintaining data pipelines and data infrastructure.
Experience mentoring others or contributing to team knowledge sharing and best practices.
Ability to influence without authority, manage expectations, and ensure adoption of solutions.

#LI-ML1

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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ecommerce customer support jobs in dublin county dublin

Risk Analyst

Digital Business Analyst

Customer Operations Manager

Marketplace Content & SEO Executive

Digital Marketing Specialist

Financial Crime Investigator - FTC - 12 months

Onboarding Specialist (French Speaking)

Digital Product Executive

Business Development Representative, MidMarket/Commercial

Deployment Project Coordinator

Multi Drop Van Delivery Driver

Business Development Representative, Emerging AI Products

EU Export Program Manager

Early Life Specialist

Customer Experience Agent (German Speaking)

Digital Marketing Specialist

Staff Product Manager

Account Executive, Enterprise

Software Vendor Management

Digital Marketing Manager, IT & Digital

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