Find customer support Jobs in kilkenny, kk

Spa Receptionist
Mount Juliet Estate —Thomastown, County Kilkenny
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance program
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14d
Room Attendant
Mount Juliet Estate —Thomastown, County Kilkenny
- Weekend availability
- Customer service
- Cleaning
- Resort
- Employee assistance program
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Agricultural Sales Manager Kilkenny
Tangerine Agriculture —Kilkenny, County Kilkenny
- Microsoft Powerpoint
- Microsoft Excel
- Customer service

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Room Attendant
Mount Juliet Estate —Thomastown, County Kilkenny
Cleaning of public areas / meeting rooms and office space. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication…
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Spa Receptionist

Mount Juliet Estate -
Thomastown, County Kilkenny

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Employee assistance program

Qualifications

Hospitality
Customer service
IT
Communication skills
Hotel experience

Full job description

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story.

We have a fantastic vacancy for a Spa Receptionist to join the team.

Purpose of Job

To provide a warm, professional, and welcoming experience for all spa guests while ensuring the smooth day-to-day operation of the spa reception area. The Spa Receptionist will manage guest bookings, assist with enquiries, and support the spa team in delivering a relaxing and luxurious experience in line with the high standards of Mount Juliet Estate.

Key Responsibilities

Welcome guests to the spa in a friendly, professional, and courteous manner
Manage spa bookings, appointments, and guest enquiries efficiently via phone, email, and in person
Provide guests with information on spa treatments, facilities, products, and packages
Handle guest check-ins and check-outs while processing payments accurately
Maintain the presentation and cleanliness of the spa reception and retail area
Ensure towels, robes, refreshments, and guest amenities are fully stocked and presented to a high standard
Coordinate therapist schedules and communicate effectively with the wider spa team
Respond promptly and professionally to guest requests, feedback, or concerns
Promote spa services, retail products, and special offers where appropriate
Follow all company procedures relating to health & safety, hygiene, and guest confidentiality

Desired Skills

Excellent customer service and communication skills
Professional, warm, and welcoming manner
Strong organisational and multitasking abilities
Attention to detail and high presentation standards
Ability to work efficiently in a busy luxury hospitality environment
Team player with a positive and proactive attitude
Competent IT and telephone skills
Previous experience in a spa, hotel, or hospitality reception role (preferred)
Knowledge of spa booking systems (desirable)
Passion for wellness, hospitality, and guest care
Experience in luxury hospitality environments is an advantage

Benefits Include:

Competitive Pay
Employee Assistance Program
International Hotel discounts
Staff Meal
Uniform
Training & Continuous Professional Development
Complimentary Health Club Access

Why Join our team?

Be part of an award-winning, certified Best in Hospitality, globally recognized luxury hotel.
Collaborate with a passionate and dynamic team dedicated to excellence.
Enjoy competitive compensation, benefits, and opportunities for professional growth.
Shape the future of an iconic brand while creating unforgettable guest experiences.

Quick apply

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customer support jobs in kilkenny, kk

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