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Hotel Reservations Executive
Carlton Hotel Dublin Airport —Cloghran, County Dublin
- €31,000–€32,760 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
- Employee assistance program
Quick apply
Protective Services Development Manager (PSDM)
Securitas Ireland —Dublin, County Dublin
- €80,000–€138,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Budgeting
- Free parking
- Fuel card
Quick apply
VP Business Development
CarTrawler —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
7d
Product Manager (FTC 18 months)
Volkswagen Financial Services Ireland (VWFSI) —DUBLIN 22, County Dublin
- Master's degree
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
Banqueting & Events Supervisor
Dunboyne Castle Hotel and Spa —Dunboyne, County Meath
- Weekend availability
- Microsoft Excel
- Hotel
- Food service
- Employee assistance program
- Referral programme
Quick apply

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Protective Services Development Manager (PSDM)
Securitas Ireland —Dublin, County Dublin
Year on year profitable growth through increased sales of all new business and the upsell, cross-sell and transformation of current business into intelligent…
€80,000–€138,000 a year
Quick apply

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Hotel Reservations Executive

Carlton Hotel Dublin Airport
Cloghran, County Dublin

Quick apply

Job details

Permanent | Full-time
€31,000–€32,760 a year

Benefits

Free parking
Bike to work scheme
Employee assistance program

Qualifications

Hospitality
English
Hotel experience

Full job description

Carlton Hotel Dublin Airport

To deliver quality with consistence to all our customers

On Time, First Time, Every Time

Carlton Hotel is a luxury 4-star Hotel with a broad clientele base including business clients and Park-Sleep-Fly travellers. We are conveniently located next to the Airport and just five minutes from the M1 and M50.

We are recruiting for a Reservations Executive.

The Reservations Office at the Carlton Hotel Dublin Airport is one of the main liaison points between guests/clients and the Hotel, as well as working closely with other Hotel departments. You will be dealing with high volumes of reservations and reservations-related enquiries. The Reservations operation has a significant bearing on our guests'/clients’ impression of the Hotel, so all enquiries must always be dealt with in a friendly but professional, comprehensive and efficient manner.

We are currently recruiting for an experienced Reservations Executive to join our busy Reservations Team. You will be genuinely caring and have very strong organisational and interpersonal skills, key to this important customer-facing/interfacing role. You will be hard-working, have a great attitude, and delight in providing excellent customer service.

Why join our Team? We are offering you:

A wonderful place to work, with great colleagues!
A competitive salary/package
Free meals while on duty
Uniforms
An IHF-sponsored Employee Assistance Programme (EAP)
Free car parking (parking while on holidays if travelling from Dublin Airport)
Free shuttle to and from Dublin Airport for employees whose bus goes to the Airport
Employee engagement initiatives/Social events – Christmas Party, Summer BBQ, Pride, Family Day, etc.
Training and development – opportunities for internal and external training
Annual Tax-saver and Bike to Work scheme offered to all eligible employees
Health-related benefits after the qualifying period of service

Specific responsibilities in this role include:

Being fully familiar with our products and services (rooms, outlets, packages, special offers, corporate rates), local amenities, events taking place locally, etc.
Dealing with inbound reservation enquiries in a friendly but professional, timely, comprehensive, and efficient manner, including taking, recording/processing, and cancelling reservations
To assist with the maximisation of room and other revenue, occupancy percentage, and RevPAR, through efficient and effective sales/upselling activities, in conjunction with the Reservations Manager/wider Reservations Team
To ensure all guest requests and other relevant information is communicated to all relevant Departments in a clear and timely manner
To build relationships with guests/clients
To ensure all charges are properly communicated and processed
Dealing efficiently and politely with guest/client feedback
Ideally, bringing forward initiatives and innovations for consideration
Ensuring that you maintain the highest possible standard of personal hygiene, uniform, appearance, body language and conduct at all times
Adhering to our health & safety training, policies, and procedures
Engaging in planning activities as required

Successful applicants must:

Ideally, have at least two years of previous, relevant Reservations experience within the Hotel / hospitality sector
Demonstrate a willingness to learn, as training will be provided
Have a calm, efficient, professional and organised approach to your work
Have excellent presentation, motivation, and interpersonal skills
Demonstrate the highest level of attention to detail
Be business-minded, always seeking opportunities to maximise sales
Be able to work hands-on, as part of a Team or on your own initiative
Be fully computer literate (incl. MS Office)
Possess excellent written and spoken English for this key customer-facing/interfacing role
Ideally, have good working knowledge of reservations software (knowledge of MEWS would be a distinct advantage but full training will be provided)
Be flexible as regards shift work patterns (our operation covers Monday to Saturday)
Have a good standard of health / level of fitness, and be capable of, and comfortable with, physical activity

We are an Equal Opportunities Employer

Job Types: Full-time, Permanent

Pay: €31,000.00-€32,760.00 per year

Ability to commute/relocate:

Cloghran, County Dublin: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

How quickly could you start with us, if offered employment?
What would be your salary expectations?

Experience:

Hotel Reservations: 1 year (preferred)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

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experienced car sales jobs in dublin, d

Hotel Reservations Executive

Protective Services Development Manager (PSDM)

VP Business Development

Product Manager (FTC 18 months)

Banqueting & Events Supervisor

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