Find desk manager Jobs in dublin, d

Senior Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Work from home
Facilities Administrator
Quinn Downes Group —DUBLIN 12, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Gym membership
Quick apply
7d
Account Manager
XENON ARC INC —DUBLIN 2, County Dublin
- Up to €45,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Work from home
Quick apply
Marketing Manager
Handsome Burger —Dublin, County Dublin
- €18,000–€25,000 a year
- Part-time
- Hybrid work
- Social media management
- Marketing
- Work from home
- Employee assistance program
Quick apply
Legal Receptionist - Onsite
BHSM LLP incorporating OBH Partners —DUBLIN 2, County Dublin
- Full-time
- Heavy lifting
- Front desk
- Communication skills
Quick apply
7d
Staff Product Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Market Insights Manager
Gen Digital Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- No degree
Quick apply
Airside Control Supervisor - ACS
Sky Handling Partner —Dublin, County Dublin
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Manager, Relationship Managers (EMEA)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Annual leave
- Work from home
1d
Senior Manager, Global Deal Strategy
MongoDB —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Azure
- Sales
Assistant Front Office Manager
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
Staff AI Product Manager
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Annual leave
- Work from home
Fitness Instructor
Fitzpatrick Castle hotel —Dublin, County Dublin
- Part-time
- First Aid Certification
Quick apply
Client Services Coordinator
Spector —Dublin, County Dublin
- From €30,000 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
Quick apply
8d
Assistant Front Office Manager
Dunboyne Castle Hotel and Spa —Dunboyne, County Meath
- Weekend availability
- Microsoft Excel
- English
- Hotel
- Employee assistance program
- Referral programme
Quick apply
Senior Project Manager
Diacom Computer and Telephony Limited —Park West, County Dublin
- €60,000–€70,000 a year
- Hybrid work
- Agile
- Communication skills
Quick apply
Service Desk Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Customer service
Quick apply
Senior Employee Relations Business Partner
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
AsstMgr-Front Office I
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
Senior Social Media Strategist
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home

I want to receive the latest job alerts for desk manager in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desk manager jobs near dublin, d

Fitness Instructor jobs in Dublin, County Dublin

Marketing Manager jobs in Dublin, County Dublin

Strategy Manager jobs in Dublin, County Dublin

Quality Control Supervisor jobs in Dublin, County Dublin

Senior Product Manager jobs in Dublin, County Dublin

Client Services Coordinator jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin, County Dublin

Assistant Front Office Manager jobs in Dublin, County Dublin

Senior Estimator jobs in Dublin, County Dublin

Fitness Instructor jobs in Celbridge, County Kildare

Fitness Instructor jobs in Finglas, County Dublin

Instructor jobs in Bray, County Wicklow

Fitness Instructor jobs in Palmerstown, County Dublin

Fitness Instructor jobs in Dublin 24, County Dublin

Vendor Manager jobs in Dublin, County Dublin

Marketing jobs in Galway, County Galway

Marketing Manager jobs in Celbridge, County Kildare

Sales Manager jobs in Dublin, County Dublin

Marketing Manager jobs in Remote

Hotel Guest Relations Manager jobs in Dublin, County Dublin

Senior Customer Success Manager

Intercom -
Dublin, County Dublin

Apply Now

Job details

Benefits

Work from home

Qualifications

Process improvement
SaaS

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.

This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.

Responsibilities

Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.

What skills do I need?

8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.

Benefits

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

desk manager jobs in dublin, d

Senior Customer Success Manager

Facilities Administrator

Account Manager

Marketing Manager

Legal Receptionist - Onsite

Staff Product Manager

Market Insights Manager

Airside Control Supervisor - ACS

Manager, Relationship Managers (EMEA)

Senior Manager, Global Deal Strategy

Assistant Front Office Manager

Staff AI Product Manager

Fitness Instructor

Client Services Coordinator

Assistant Front Office Manager

Senior Project Manager

Service Desk Consultant

Senior Employee Relations Business Partner

AsstMgr-Front Office I

Senior Social Media Strategist

I want to receive the latest job alerts for desk manager in dublin, d

Related Searches

Explore jobs in more locations

What's the opportunity?

Responsibilities

What skills do I need?

Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected