Find service desk manager Jobs in dublin county dublin

Balance Management Analyst
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
Business Development Manager - Construction
DHS - Complete Hire —DUBLIN 12, County Dublin
- €50,000–€60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Customer service
- Employee discount
- Sick pay
Quick apply
Airside Control Supervisor - ACS
Sky Handling Partner —Dublin, County Dublin
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Staff AI Product Manager
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Annual leave
- Work from home
Senior Employee Relations Business Partner
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Facilities Administrator
Quinn Downes Group —DUBLIN 12, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Gym membership
Quick apply
7d
Fitness Instructor
Fitzpatrick Castle hotel —Dublin, County Dublin
- Part-time
- First Aid Certification
Quick apply
Legal Receptionist - Onsite
BHSM LLP incorporating OBH Partners —DUBLIN 2, County Dublin
- Full-time
- Heavy lifting
- Front desk
- Communication skills
Quick apply
7d
Engineering Manager, AI Models Infrastructure
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Annual leave
- Work from home
Customer Success Manager, High Touch
Intercom —Dublin, County Dublin
- Hybrid work
- No degree
- Work from home
Manager, Relationship Managers (EMEA)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Annual leave
- Work from home
1d
Service Delivery Coordinator
Spector —Dublin, County Dublin
- From €30,000 a year
- Full-time
- Hybrid work
- No degree
- Business
- Communication skills
Quick apply
Service Desk Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Customer service
Quick apply
Senior Social Media Strategist
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Junior Risk Analyst
Investec —Dublin, County Dublin
- Full-time
- Research
- No degree
- Business
12d
Senior Project Manager
Diacom Computer and Telephony Limited —Park West, County Dublin
- €60,000–€70,000 a year
- Hybrid work
- Agile
- Communication skills
Quick apply
Account Manager
XENON ARC INC —DUBLIN 2, County Dublin
- Up to €45,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Work from home
Quick apply
Receptionist
Front Office - Temple Bar Hotel —DUBLIN 2, County Dublin
- €14.50 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance program
Quick apply
Receptionist/Medical Administrator
Irish Family Planning Association —Dublin, County Dublin
- €18.30 an hour
- Full-time
- English
- Clinic
- No degree
Quick apply
8d
Senior Security Engineering Manager
Intercom —Dublin, County Dublin
- Hybrid work
- SDLC
- Work from home

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Balance Management Analyst

Bank of America -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

On-site gym

Qualifications

Microsoft Word
Sales support
Microsoft Access
Microsoft Outlook
Data analysis skills
Microsoft Office
Data collection
Business
Communication skills

Full job description

Job Description:

Job Title: Balance Management Analyst

Corporate Title: Officer

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Job Description

Accurate funding of business units within the firm, including debt, equities, equity finance, prime brokerage and treasury. This is a deadline-oriented role which requires active communication with core settlement and client services teams in the various Business Units to ensure we provide accurate funding information on trades projected to settle to Treasury.

Responsibilities

Maintains accuracy of client portfolio using internal and external comparison tools
Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
Explores methods to enhance processes, further reduce risks, and boost client experience
Partners with colleagues on the trade and sales support teams, as well as external agents
Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
Escalates potential risks and exposures to manager in a timely manner
Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions.

Liquidity management including:

Funding for business units at multiple agent banks/custodians across numerous bank accounts
Calculating and Projecting Funding requirements for Treasury Desk
Credit Line Management at Euroclear
Justification and explanation of adverse cash balances and positions
query resolution
Adhering to operating procedures and guidelines and ensuring they are updated as required
Identifying and implementing process improvements

Requirements

Familiarity with the full Microsoft Office Suite, including Word, Outlook and Access
Experience with data analysis, including maintaining databases, collecting data, filtering and cleaning data, identifying patterns, interpreting data and presenting findings
Associate’s Degree or higher with a major in business, finance, accounting, economics or a related field
Experience in the financial services industry

Skills

Demonstrates attention to detail and applies critical thinking to assess information accurately.
Experienced in data collection and entry, with the ability to record and organize information effectively.
Conducts thorough research to support informed decision‑making, including within fraud management contexts.
Interprets and applies relevant laws, rules, and regulations to ensure compliance.
Applies problem‑solving skills to identify issues and implement effective solutions.
Maintains high standards through quality assurance and risk management practices.
Adapts effectively to changing priorities and evolving business requirements.
Demonstrates a customer and client focus in all interactions.
Effectively prioritizes workload to ensure timely and results‑driven outcomes.
Communicates clearly and professionally through strong written communication skills.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Apply Now

Refine Your Search

service desk manager jobs in dublin county dublin

Balance Management Analyst

Business Development Manager - Construction

Airside Control Supervisor - ACS

Staff AI Product Manager

Senior Employee Relations Business Partner

Facilities Administrator

Fitness Instructor

Legal Receptionist - Onsite

Engineering Manager, AI Models Infrastructure

Customer Success Manager, High Touch

Manager, Relationship Managers (EMEA)

Service Delivery Coordinator

Service Desk Consultant

Senior Social Media Strategist

Junior Risk Analyst

Senior Project Manager

Account Manager

Receptionist

Receptionist/Medical Administrator

Senior Security Engineering Manager

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