Find it manager Jobs in shannon county clare

Membership Services Team Lead- Days
WHOOP —Limerick, County Limerick
- Full-time
- Organisational skills
- Communication skills
13h
Assistant Manager
Boots —Limerick, County Limerick
- Weekend availability
- Leadership
- Retail sales
- Employee assistance program
- Employee discount
Deputy Manager - Clare/Limerick
Tesco Ireland —Limerick, County Limerick
- From €42,000 a year
- Full-time
- Retail management
- Communication skills
- Employee assistance program
8d
Driver Valetor
Europcar —Shannon, County Clare
- Weekend availability
- No degree
- Organisational skills
- Mechanical knowledge
- Annual leave
- Employee assistance program
7d
Customer & Security Service Agent
ICTS Ireland —Shannon, County Clare
- €15.38 an hour
- Part-time
- English
- Communication skills
- Wellness program
- Employee assistance program
Senior Executive Engineer
Publicjobs —Limerick, County Limerick
- €79,090–€98,708 a year
Team Leader
The Perfume Shop —Dooradoyle, County Limerick
- €17.48 an hour
- Full-time
- No degree
- Leadership
Quality Engineer
Mercury Engineering —Limerick, County Limerick
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Delivery Manager - Clare
Tierneys Office Automation —Ennis, County Clare
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Project management
- Annual leave
- Employee assistance program
Quick apply
Membership Services Team Lead- Overnight
WHOOP —Limerick, County Limerick
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
13h
Senior HR Generalist
Howmet Aerospace —Ennis, County Clare
- Full-time
- Oracle
- English
- Human resources
Quick apply
Assistant Pharmacy Manager
McCabes Pharmacy —Limerick, County Limerick
- €16.40–€18.80 an hour
- Full-time
- Retail management
- Employee discount
Quick apply
13d
Assistant Branch Manager
Europcar —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance program
6d
Fire Protection Supervisor
Mercury Engineering —Limerick, County Limerick
- Microsoft Excel
- No degree
- Computer skills
Electrical Project Manager
Mercury Engineering —Clare, County Clare
- Project management
- No degree
- IT
Electrical Engineer
Mercury Engineering —Clare, County Clare
- Communication skills
Hydro Team Member - General Operative and Bank Ranger, Ardnacrusha
ESB —Ardnacrusha, County Clare
- €33,590–€40,204 a year
- Full-time
- Forklift
- No degree
- Construction
8d
Staff Product Owner AI Studio
Analog Devices —Limerick, County Limerick
- Full-time
- Computer Science
- Project management
- Bachelor's degree
FM-Caretaker - 3-month FTC
BAM FM —Limerick, County Limerick
- Carpentry
- Quality control
Store Manager
Costa Coffee —Limerick, County Limerick
- Full-time
- Employee discount
Quick apply
1d

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Membership Services Team Lead- Days

WHOOP -
Limerick, County Limerick

Apply Now

Job details

Full-time
13 hours ago

Qualifications

Organisational skills
Communication skills

Full job description

At WHOOP, we're on a mission to unlock human performance. We empower our members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Team Lead for our day team, someone with a passion for leadership who will support and inspire our Membership Services Representatives (MSRs) as well as support the wider leadership team. Our Membership Services team is a group of professionals who love supporting communities and thrive on uncovering root causes to solve member challenges.

In this leadership role, you will support teams in both Ireland and the U.S. who handle a variety of support needs, including app-related issues, hardware troubleshooting for the WHOOP strap, analytical questions about user data, and membership or billing inquiries. We’re looking for a highly motivated individual who is passionate about delivering an exceptional member experience and coaching others to do the same. A strong aptitude for leading, developing, and driving a team toward success is essential.

Reporting to the Manager, Operations, you will provide hands-on leadership and supervision within the Operations team, ensuring your team consistently meets and exceeds service delivery targets while delivering first-class support to our members.

This is a Hybrid role based in our Limerick office in Ireland. You may work remotely one day per week, with the remainder of your schedule spent onsite.

RESPONSIBILITIES:

Manage a team of 10–15 Membership Services Representatives with varying schedules.
Identify training and development opportunities and partner with L&T, QS, and Content teams to implement targeted development plans and resources.
Conduct regular 1:1s, team meetings, and coaching sessions in line with established standards.
Build, develop, and lead a high-performing team that meets or exceeds defined performance goals and KPIs.
Engage and develop direct reports by fostering an open, collaborative environment, providing individualized coaching and growth plans, and driving needs-based initiatives through effective communication, feedback, and best-practice sharing.
Manage HR-related issues appropriately and in accordance with company guidelines.
Conduct regular shadowing sessions with the team to ensure quality, consistency, and efficiency.
Review emails and escalated member issues within an acceptable time frame & interact directly with members when necessary.
Follow company guidelines while thinking quickly and creatively to offer solutions that meet member needs.
Stay on top of all administrative responsibilities, ensuring accurate, timely completion of required workflows, reporting, documentation, and internal updates.
Maintain in-depth knowledge of processes and procedures, supporting team questions and providing approvals as needed.
Create and maintain a positive, inclusive, and motivating team culture.
Leverage AI-driven tools and insights to improve team efficiency, enhance member experience, and support data-informed coaching and decision-making.
Support cross-functional and department-wide projects by providing team insights, executing operational tasks, and helping drive successful implementation.

QUALIFICATIONS:

Previous Team Leader or Manager experience in a contact centre environment is strongly preferred.
Passion for leading, coaching, and developing others.
Excellent written and verbal communication skills.
Positive attitude and high-energy performer with a solutions-oriented mindset.
Ability to thrive in a dynamic, fast-paced startup environment.
Ability to leverage multiple applications, systems, and tools effectively.
Strong planning and organisational skills, with the ability to work under pressure, remain calm, communicate clearly, and prioritise workload to meet deadlines.
Proven track record of analysing information, troubleshooting issues, and resolving problems effectively.
Demonstrated ability to lead by example, acting as a role model for time, attendance, professionalism, and overall team standards.
Strong commitment to maintaining confidentiality and handling sensitive information with discretion and integrity.
Must be eligible to live and work in Ireland.
Must be available to work at our Limerick office in line with the Hybrid Model.
Flexibility to work shifts across a Monday–Sunday daytime schedule between 7:00 am and 10:00 pm.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Apply Now

Refine Your Search

it manager jobs in shannon county clare

Membership Services Team Lead- Days

Assistant Manager

Deputy Manager - Clare/Limerick

Driver Valetor

Customer & Security Service Agent

Senior Executive Engineer

Team Leader

Quality Engineer

Project Delivery Manager - Clare

Membership Services Team Lead- Overnight

Senior HR Generalist

Assistant Pharmacy Manager

Assistant Branch Manager

Fire Protection Supervisor

Electrical Project Manager

Electrical Engineer

Hydro Team Member - General Operative and Bank Ranger, Ardnacrusha

Staff Product Owner AI Studio

FM-Caretaker - 3-month FTC

Store Manager

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