Find credit risk Jobs in county dublin

Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract
IVC —Dublin, County Dublin
- Remote
- Customer service
- No degree
Risk Management Analyst VIE M/F
Amundi —Dublin, County Dublin
- Engineering
- English
- Finance
6d
Lead Credit Manager (Analytics)
Revolut —Dublin, County Dublin
- €7,100–€8,900 a month
- Full-time
- Remote
- SQL
- Bachelor's degree
- No degree
Insurance & Deposit Advisor
PTSB —Blackrock, County Dublin
6d
Compliance Manager
ESB —Dublin, County Dublin
- €86,300–€101,600 a year
- Full-time
- Organisational skills
- SharePoint
- Communication skills
5d
AI or Digital Assets Risk Specialist, Senior Vice President
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- In-person
Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Social media management
- Customer service
- English
- Work from home
Quality Expert Reviewer - Ukrainian/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- No experience needed
- English
- No degree
- Annual leave
Quick apply
Corporate Banking Associate
Citi —Dublin, County Dublin
- €120,000–€135,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Internal Audit Manager
Macquarie Group Limited —Dublin, County Dublin
- Full-time
- Communication skills
TREASURY BANK DOCUMENTATION SPECIALIST
Peninsula —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quality Expert Reviewer - Spanish / English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- Spanish
- English
- Annual leave
Quality Expert Reviewer - Sub Saharan African (Swahili, Zulu, Luganda, Somali)
Teleperformance —Dublin, County Dublin
- €37,333 a year
- Full-time
- Annual leave
Quick apply
Depository Services Analyst
Citco —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
Manager, Internal Controls
paypal —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Prudential Risk and Compliance Manager
PwC —Dublin, County Dublin
- Full-time
- Presentation skills
- Communication skills
- Banking
Advisory
ITC WORLDWIDE —Dublin, County Dublin
- Bachelor's degree
- Accounting
Quick apply
3d
Senior Specialist, Depository Services
Citco —Dublin, County Dublin
- Full-time
- In-person
- Business
Junior Financial Controller
Dean Group (Ireland) —Dublin, County Dublin
- Nights as needed
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
Custody Network Manager
Citco —Dublin, County Dublin
- Full-time
- Business
6d

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Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract

IVC -
Dublin, County Dublin

Apply Now

Job details

Fixed term

Qualifications

Customer service

Full job description

Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

At IVC Evidensia, our Central Collections team plays a vital role in supporting our veterinary practices and clients by managing outstanding balances in a fair, professional, and customer-focused way. As a Case Official, you will be responsible for managing client accounts, engaging with clients through inbound and outbound contact, agreeing appropriate repayment solutions, and resolving cases efficiently while maintaining high standards of service, compliance, and empathy.

This is an entry-level role and a great opportunity for someone looking to build experience in a structured, supportive collections or customer contact environment, with clear development pathways into senior and leadership roles.

This role is being offered on a 6-month fixed term contract basis.

Key Accountabilities/Responsibilities:

Client & Case Management

Manage client accounts through inbound and outbound communication channels (phone, email, letters).

Engage with clients to understand their circumstances and agree appropriate repayment solutions.

Resolve assigned cases through standard processes, ensuring timely and accurate outcomes.

Maintain a professional, empathetic, and customer-focused approach in all interactions.

Operational Delivery

Work to agreed treatment strategies, policies, and processes to deliver consistent outcomes.

Meet individual productivity, quality, and compliance targets.

Maintain accurate and complete case notes, records, and documentation.

Escalate complex, sensitive, or vulnerable cases appropriately to Senior Case Officials or Team Leaders.

Compliance, Risk & Quality

Adhere to Debt Management Policy, Client Vulnerability Policy, Data-Protection Policy and standards, and complaints procedures as well as our IVC Code of Responsibility.

Identify and flag potential vulnerability indicators and follow agreed support processes.

Participate in quality assurance activities and respond positively to feedback and coaching.

Maintain auditable records and follow required controls and procedures.

Team & Continuous Improvement

Participate in training, coaching, and team development activities.

Contribute to a positive team culture focused on accountability, learning, and continuous improvement.

Share feedback and ideas to improve client experience and operational effectiveness.

Experience/Qualifications:

Essential:

Experience in a customer service, contact-centre, collections, or client-facing role.

Confident communicator with the ability to handle sensitive or challenging conversations calmly and professionally.

Strong attention to detail with the ability to follow processes and maintain accurate records.

Basic numeracy and literacy skills, with confidence using systems and technology.

Willingness to learn, develop, and take on feedback.

Desirable:

Previous experience in collections

Experience working in a regulated or client-sensitive environment (e.g. healthcare, financial services, utilities).

Awareness of vulnerability or affordability considerations (training will be provided).

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

credit risk jobs in county dublin

Case Official – Credit Collections & Support Team – 6 Month Fixed Term Contract

Risk Management Analyst VIE M/F

Lead Credit Manager (Analytics)

Insurance & Deposit Advisor

Compliance Manager

AI or Digital Assets Risk Specialist, Senior Vice President

Trust & Risk Agent

Quality Expert Reviewer - Ukrainian/English

Corporate Banking Associate

Internal Audit Manager

TREASURY BANK DOCUMENTATION SPECIALIST

Quality Expert Reviewer - Spanish / English

Quality Expert Reviewer - Sub Saharan African (Swahili, Zulu, Luganda, Somali)

Depository Services Analyst

Manager, Internal Controls

Prudential Risk and Compliance Manager

Advisory

Senior Specialist, Depository Services

Junior Financial Controller

Custody Network Manager

I want to receive the latest job alerts for credit risk in county dublin

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