Find community liaison Jobs in dublin, d

Tenant Relations Officer - Cost Rental
Respond Housing Association —Dublin, County Dublin
- €45,995–€59,471 a year
- Full-time
- No degree
- In-person
- Communication skills
Quick apply
8d
AI Governance and Capabilities Specialist
PTSB —Blackrock, County Dublin
- AI
- Banking
Junior Risk Analyst
Investec —Dublin, County Dublin
- Full-time
- Research
- No degree
- Business
12d
Healthcare Assistants - North Central Dublin
Irish Wheelchair Association —Dublin, County Dublin
- €16.21–€18.03 an hour
- Full-time
- Customer service
- No degree
- Sick pay
Quick apply
Client Services Account Manager
EdgeConneX —Dublin, County Dublin
- Microsoft Office
- Bachelor's degree
- No degree
Development Co-ordinator
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Annual leave
- Employee assistance program
Quick apply
5d
Income Collection Officer
Tuath Housing Association —Dublin, County Dublin
- €33,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance program
Quick apply
Sales Development Representative (Dutch Speaker)
DocuSign —Dublin, County Dublin
- Sales
- English
- Business development
Senior People Consultant - Fixed Term 16 Month Contract
Workday —Dublin, County Dublin
- Full-time
- Customer service
- English
- Human resources
Community Connector / Social Care Worker
Festina Lente —Bray, County Wicklow
- €34,081–€49,864 a year
- Full-time
- English
- Communication skills
- Outdoor work
- Wellness program
- Annual leave
Quick apply
5d
Key Account Manager - Community & Paediatric Dietitians – Part Time
Abbott Laboratories —Dublin, County Dublin
- Full-time
- Sales
HR Generalist
Jabil Circuit —Bray, County Wicklow
- Full-time
- IT
- Manufacturing
- Communication skills
ESG Compliance Officer
Bloomberg —Dublin, County Dublin
- Analysis skills
- Communication skills
Programme Assistant Driver Lucan
Irish Wheelchair Association —Lucan, County Dublin
- €32,961–€36,691 a year
- Weekend availability
- No degree
- Annual leave
Quick apply
Executive Assistant & Business Support
CRH International —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Project Manager
ALONE —Dublin, County Dublin
- Hybrid work
- Salesforce
- Microsoft Office
- Project management
- Employee assistance program
- Sick pay
Quick apply
1d
Home Care Manager
Kiltipper Woods Care Centre —Dublin, County Dublin
- Full-time
- Hybrid work
- Nursing
- English
- No degree
Quick apply
Estate Services Manager
Respond Housing Association —Dublin, County Dublin
- €70,125–€90,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- No degree
- Contracts
Quick apply
5d
EHS Advisor
Mercury Engineering —Blanchardstown, County Dublin
- Computer skills
- Communication skills
Vice President, Relationship Management - IM sales
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- Leadership

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Tenant Relations Officer - Cost Rental

Respond Housing Association -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€45,995–€59,471 a year
8 days ago

Qualifications

Communication skills
Property management

Full job description

Respond is one of the largest housing associations in Ireland, providing social housing, Cost Rental and homeless services. Our vision is that 'every family and individual in Ireland will have high-quality housing as part of a vibrant and caring community'. We are growing rapidly in response to the housing crisis and are now looking for the right person who has the passion and skills to help us realise our vision.

Respond is committed to equal employment and growing a diverse workforce. If you do not "tick every box" there are likely other valuable attributes and skills that you have, that would make you a great fit for the organisation. We welcome applications from people of all cultures, nationalities, genders and from anyone who has historically faced social exclusion. If you feel this role is for you, then please apply.

Role: Tenant Relations Officer - Cost Rental

Location: Dublin (East Region)

Reporting to: Head of Estate & Commercial Services

Terms: Permanent Contract - Full-time 39 hours per week (Mon to Fri)

Salary: €45,995 - €59,471 per annum (Please note that offers are typically made at the beginning to mid-range of the advertised salary, based on skills and experience)

Role Purpose

The Tenant Relations Officer will deliver high-quality tenancy and housing management services to residents of a high-density, mixed-tenure development. The role ensures sustainable tenancies, strong resident engagement, and a safe, well-maintained living environment.

Acting as a key on-site presence, the Tenant Relations Officer works closely with the Housing Manager, the Assets and Estates teams, tenancy sustainment staff, and other Respond.ie departments to deliver excellent customer service and uphold the organisation's values in all aspects of housing provision.

Key Responsibilities

Tenancy Management

Lead resident onboarding, welcome visits, and tenancy sign-ups.
Conduct regular tenancy reviews and monitor compliance with agreements.
Address tenancy breaches, including arrears and anti-social behaviour, in line with policy and legislation.
Collaborate with tenancy sustainment and income management teams to promote tenancy stability.
Liaise with external agencies, including local authorities, Gardai, and support services where required

Resident Engagement and Customer Service

Act as the primary on-site contact for resident queries, requests, and concerns.
Maintain a visible, approachable, and responsive presence across the scheme.
Organise and participate in resident meetings, forums, and community events.
Support residents in accessing relevant services, amenities, and Respond programmes.
Proactively gather resident feedback to inform service improvements.

Community Presence and Cohesion

Foster a positive, inclusive and respectful community culture.
Monitor and promote appropriate use of communal areas, ensuring cleanliness and safety.
Build and maintain trust-based relationships with residents, identifying and addressing issues early.
Work with the Community Development team to deliver initiatives that promote social cohesion.

Repairs, Maintenance and Asset Management Liaison

Log, track, and follow up on responsive repairs to ensure timely completion.
Carry out regular estate inspections to identify issues relating to cleanliness, lighting, safety, and general condition.
Work in partnership with the Assets and Estates teams to plan and deliver cyclical maintenance, capital works, and estate improvements.
Liaise with contractors, concierge, and cleaning teams to ensure high site standards.
Monitor works carried out on-site to ensure compliance with specifications and quality standards.

Safeguarding and Resident Welfare

Identify safeguarding concerns and act in accordance with Respond safeguarding procedures.
Work with support services to assist vulnerable residents and prevent tenancy breakdown.
Maintain accurate and confidential records for case management, risk assessments, and case reviews.
Engage with internal welfare and support teams to provide a coordinated approach to resident needs.

Cross-Department Collaboration

Work closely with the Rent Support Officer to address arrears cases and agree payment plans.
Liaise with the Customer Services Centre to ensure efficient handling of resident requests and complaints.
Support the Estates and Assets teams in delivering grounds maintenance, cleaning and site safety measures.
Collaborate with the Compliance team to meet health, safety and regulatory standards across the scheme.
Share information and coordinate with colleagues to ensure a joined-up, high-quality service for residents.

Administration and Reporting

Maintain accurate and up-to-date records in housing management systems.
Contribute to performance reporting, audit trails, and compliance monitoring.
Provide timely and accurate data for internal dashboards and external reporting requirements.
Support service reviews by providing evidence, case studies, and feedback from residents.

Required Experience and Skills

Essential

Experience in tenancy management, housing support, or customer-focused public services.
Strong interpersonal and communication skills with a resident-first mindset.
Knowledge of housing rights, responsibilities, and tenancy management best practice.
Ability to handle sensitive issues with discretion, empathy and professionalism.

Desirable

Experience working in mixed-tenure or high-density housing environments.
Familiarity with social and affordable housing models and the Approved Housing Body sector.
Experience managing anti-social behaviour cases, rent arrears, and safeguarding concerns.

Qualifications

Qualification in housing, social care, property management, or equivalent experience.
Training in conflict resolution, safeguarding, or trauma-informed practice (desirable).

Key Competencies

Empathy and resident engagement.
Problem-solving and conflict resolution.
Professional communication skills.
Organisation and attention to detail.
Collaborative and values-driven approach.
Ability to work independently and as part of a team.

Closing date for applications: 8th of June 2026.

Quick apply

Refine Your Search

community liaison jobs in dublin, d

Tenant Relations Officer - Cost Rental

AI Governance and Capabilities Specialist

Junior Risk Analyst

Healthcare Assistants - North Central Dublin

Client Services Account Manager

Development Co-ordinator

Income Collection Officer

Sales Development Representative (Dutch Speaker)

Senior People Consultant - Fixed Term 16 Month Contract

Community Connector / Social Care Worker

Key Account Manager - Community & Paediatric Dietitians – Part Time

HR Generalist

ESG Compliance Officer

Programme Assistant Driver Lucan

Executive Assistant & Business Support

Project Manager

Home Care Manager

Estate Services Manager

EHS Advisor

Vice President, Relationship Management - IM sales

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