Find business development representative Jobs in adamstown county dublin

Client Experience Representative
OASIS Group —Swords, County Dublin
- Full-time
- English
- Computer skills
- Communication skills
7d
Junior Project Manager
GMC Utilities Group —Dublin, County Dublin
- Full-time
- Communication skills
- Time management
Quick apply
Business Development Representatives for Public Sector or .ORG (Non-Profit & Education)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
- Life insurance
Business Development Representative Benelux Market (English-speaking)
HubSpot —Dublin, County Dublin
- Remote
- English
- No degree
- Time management
- Gym membership
Architectural Technical Sales Representative
Prestige Windows and Doors —Dublin, County Dublin
- €120,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Fuel card
- Work from home
Quick apply
9d
Employee Relations Manager
Bank of Ireland —Dublin, County Dublin
- Full-time
- Analysis skills
7d
058.EI.26E – Client Solutions Specialist – Sustainability Solutions
Enterprise Ireland —Dublin, County Dublin
- €52,546–€75,472 a year
- Data analysis skills
- Research
- No degree
3d
Sales Representative – Dublin
DropChef —Dublin, County Dublin
- €460–€650 a week
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
Business Development Representative, Emerging AI Products
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Annual leave
- Work from home
People Business Partner - Ireland (Naas)
GEA Group Aktiengesellschaft —Naas, County Kildare
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Sales Development Representative
Quartr —Dublin, County Dublin
- English
- Business development
- No degree
- Work from home
Business Development Representative - DACH
HubSpot —Dublin, County Dublin
- Full-time
- Remote
- Sales
- English
- Time management
- Gym membership
Sales Development Representative - Benelux
Okta —Dublin, County Dublin
- €62,000 a year
- Sales
- Salesforce
- English
- Annual leave
Sales Development Representative (Dutch Speaker)
DocuSign —Dublin, County Dublin
- Sales
- English
- Business development
Market Development Representative (UK/IE Markets)
DocuSign —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development Manager
Corpay —Dublin, County Dublin
- Full-time
- Sales
- Analysis skills
- Maths
3d
Business Development Representative [German Fluency]
Vanta —Dublin, County Dublin
- Full-time
- AI
- Annual leave
B2B Sales Representative
Efone Limited —Dublin, County Dublin
- €30,000–€35,000 a year
- Full-time
- IT
- Communication skills
Quick apply
8d
Project Coordinator (Pre-Construction)
Ethos —Dublin, County Dublin
- Holidays
- Hybrid work
- Project management
- Leadership
- Communication skills
8d
Technical Support Specialist
Carl Stuart Group —Dublin, County Dublin
- €38,000–€40,000 a year
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Work from home
- Employee assistance program
Quick apply
2d

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Client Experience Representative

OASIS Group -
Swords, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

English
Computer skills
Communication skills
Time management

Full job description

he Role

In this role you will be primarily responsible for servicing client requests as a first point of contact for clients into the group. This role will process client orders, update information in systems, respond to routine enquiries and ensure that service levels and quality standards are met. In this role you will work closely across all functions, to ensure effective collaboration on achieving our business objectives.

Key Performance Indicators:

Client service level agreements ensuring we consistently deliver.
Client retention.
Client satisfaction as measured in the annual client survey.
Call Performance & Case Management Service Levels.

Accountabilities:

Consistently meet required key performance indicators.
Where KPIs are not met, identify and implement performance improvement plans.
Actively monitor risks and to foresee/identify potential problems and proactively identify solutions to address them in advance.

Responsibilities:

To answer telephone calls, taking ownership, and servicing client requests in a friendly and professional manner.
To process client orders, keying system transactions accurately and within the contracted service levels.
To take ownership of complaints, managing client expectations, following up proactively to ensure quick and effective resolution.
To make outbound calls to clients with updates on enquiries or to communicate proactive information.
To communicate with clients about their invoices requesting outstanding payments as required.
To follow all group policies and standard operating procedures
Using strong written and oral communication skills ensure that every contact is managed to a high standard creating a great experience for clients
To update all systems with clear and accurate information, being proactive to establish missing or out of date client contact data. Produce and issue routine system reports and service routine reporting enquiries accurately.
To identify risks/issues which create a barrier to great client care and highlight these to your manager.
To take ownership of more complex client requests, managing the clients expectations, liaising with specialist departments, obtaining input to respond fully to the client within the agreed service levels.
To take ownership of more complex client requests, managing the clients expectations, liaising with specialist departments,
btaining input to respond fully to the client within the agreed service levels.
To demonstrate a teamwork ethic, working with and sharing knowledge and experience with colleagues.
To continuously support all training and personal development to ensure that you maintain the highest standard of client care.
Comply with all company policies and all relevant data protection legislation to ensure.
Our clients and team members sensitive and personal information is protected and processed in accordance with the law.
Our team members and clients rights under the legislation are fully protected.
Adhere to all company policies and complete all mandatory training modules.
Report any potential or actual security, environmental or health and safety incidents to your line manager and / or the OASIS Compliance team as soon as you become aware of them.
Lives the OASIS values, in particular, client obsession - ensuring effective communication and responsiveness to client requests.

Candidate Requirements:

A demonstrable depth of experience in a similar role.
Experience of servicing written and oral client requests.
Can communicate fluently in English.
Experience of providing excellent client service.
A strong attention to detail.
Flexible and ability to operate to tight deadlines.
A proactive mindset and professional manner.
Good organisational and time management skills.
Creative and enquiring mind to challenge and resolve problems.
Demonstrate the ability to take ownership.
Excellent all-round computer and software skills.

OASIS is an equal opportunities employer.

The Company confirm that our legitimate interests comply with GDPR and data protection.

Apply Now

Refine Your Search

business development representative jobs in adamstown county dublin

Client Experience Representative

Junior Project Manager

Business Development Representatives for Public Sector or .ORG (Non-Profit & Education)

Business Development Representative Benelux Market (English-speaking)

Architectural Technical Sales Representative

Employee Relations Manager

058.EI.26E – Client Solutions Specialist – Sustainability Solutions

Sales Representative – Dublin

Business Development Representative, Emerging AI Products

People Business Partner - Ireland (Naas)

Sales Development Representative

Business Development Representative - DACH

Sales Development Representative - Benelux

Sales Development Representative (Dutch Speaker)

Market Development Representative (UK/IE Markets)

Business Development Manager

Business Development Representative [German Fluency]

B2B Sales Representative

Project Coordinator (Pre-Construction)

Technical Support Specialist

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