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Quick apply
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Bilingual Customer Service Coordinator (German/English)

Teleflex -
Athlone, County Westmeath

Quick apply

Job details

Qualifications

Customer service
English
Microsoft Office
Organisational skills
Computer skills
Communication skills
German
Time management

Full job description

Date: 9 May 2026

Location: Athlone, L, IE

Company: Teleflex

About Teleflex Incorporated

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare.

Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose.

At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com.

Position Summary

To manage the day-to-day Customer Service activities including process of orders.

Principal Responsibilities

Call handling.
Query and complaint management.
Liaison with warehouse / monitor delivery performance.
Backorder management.
Sales support.
Liaison with Accounts Receivable.
Price management and control.
Customer master data maintenance.
Recall support.
Ensure customer orders are processed on time and accurately.
Ensure customer calls are handled in a timely and professional manner.
Manage customer and sales team queries. Ensure all queries are responded to in an accurate, timely and professional manner.
Provide product availability, stock information and delivery information to customers and sales in an accurate and
timely manner.
Ensure all returns, credits and debits are processed on time and in line with existing procedures.
Support pricing queries and the invoicing process as needed

Education / Experience Requirements

Fluency in German and English required
Customer Service experience preferred but not essential – Full Training is provided.
Relevant 3rd level qualification preferred
High level of accuracy
Strong attention to detail
Good computer skills; knowledge of Microsoft Office tools, CRM and SAP an advantage – full training is provided.
Excellent communication skills
Professional telephone manner
Strong service orientation
Ability to build strong relationships with customers and internal colleagues
Self-Starter / ‘Can Do’ approach
Time management & organisational skills
Goal orientated

Specialized Skills / Other Requirements

Approachable and enthusiastic
Flexible and adaptable
Engaging and relating
Able to work on own initiative and as a team player
Good organizational skills with cultural awareness and sensitivity
Good judgment and problem-solving skills

#LI-hybrid

#LI-sc1

Teleflex is an equal opportunity employer. Applicants will be considered without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion and/or membership of the traveller community.
If you require accommodation and support to apply for a position, please contact us at [email protected].
Diversity fosters innovative thinking and entrepreneurship and that’s what we are about at Teleflex. We trust and value our people and their diversity and we make it fun to work here. We are on a journey to ensure our workplaces mirror the patients we serve and the communities we operate in. Our approach is simple, we embrace everyone and want them to feel they belong here. We are building a culture where all employees can bring their best and unique selves to work. If that appeals to you, we would love to hear from you. Come join a company where diversity is sought out and inclusivity is how we progress.

At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.

Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.
© 2026 Teleflex Incorporated. All rights reserved.

Language:

German (required)
English (required)

Location:

Athlone, County Westmeath (preferred)

Work Location: In person

Quick apply

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customer service jobs in athlone, wh

Bilingual Customer Service Coordinator (German/English)

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Medical Administrator

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