Find customer service team lead Jobs in cork county cork

Operations Manager
MF Services —Wilton, County Cork
- €40,000–€50,000 a year
- Full-time
- Hybrid work
- ERP systems
- Organisational skills
- Contracts
- Work from home
Quick apply
1d
Despatch Evening Supervisor
Kepak Group —Watergrasshill, County Cork
- Full-time
- Microsoft Powerpoint
- No degree
- Computer skills
- Annual leave
Quick apply
11h
Purchasing Supervisor
Aramark —Cork, County Cork
- Microsoft Office
- Food service
- IT
Delivery Van Driver
Offbeat Donuts —Cork, County Cork
- From €15 an hour
- 8 hour shift
- Driving
- Cleaning
- Communication skills
Quick apply
1d
Receptionist
Dalata —Cork, County Cork
- Part-time
- Customer service
- Hotel
- No degree
- Employee assistance program
Quick apply
14d
Hospitality Manager
Aramark —Cork, County Cork
- Hospitality
- Microsoft Office
- Administrative experience
Medical Secretary - Bon Secours Radiotherapy, UPMC Hillman Cancer Centre Cork
UPMC —Cork, County Cork
- €30,500–€45,878 a year
- Microsoft Office
- Clinic
- No degree
- Annual leave
Assistant Branch Manager
ICE Group —Cork, County Cork
- Full-time
- Supervising experience
- Organisational skills
- Leadership
- Annual leave
- Employee assistance program
Quick apply
13d
Client Executive
NetApp —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Bachelor's degree
- Annual leave
- Employee assistance program
Strategic Sales Representative - Europe - Germany, Italy
Military Autosource —Cork, County Cork
- €30,000–€100,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
2d
Optical Assistant
NECSWS —Cork, County Cork
- Full-time
- No experience needed
- Communication skills
Quick apply
7d
Senior Duty Manager
Vienna Woods Hotel —Glanmire, County Cork
- Evening shift
- Management
- Customer service
- Hotel
Account Manager (Cork Region)
Distilled —Cork, County Cork
- Full-time
- Hybrid work
- Sales
- Negotiation
- Life insurance
Quick apply
Food Production Manager
Kepak Group —Watergrasshill, County Cork
- Full-time
- Food service
- Manufacturing
- Employee discount
- Referral programme
Quick apply
Sisley Counter Manager, Full time, Permanent
Brown Thomas Arnotts —Cork, County Cork
- Full-time
- Sales
- No degree
13d
Quality & Certification Administrator
Induchem Group —Carrigaline, County Cork
- Hybrid work
- Continuous improvement
- SharePoint
- Communication skills
Graduate Management Trainee - Cork
Enterprise Mobility —Cork, County Cork
- Full-time
- Management
- Customer service
- Bachelor's degree
Part Time Supervisor, Tommy Hilfiger - Mahon Mall
Tommy Hilfiger —Cork, County Cork
- Part-time
- Maintenance
- Communication skills
- Retail sales
14d
Manager, IT Operations
Fixify —Cork, County Cork
- Communication skills
Supervisor (Full-Time)
Pandora Jewelry —Cork, County Cork
- €17.40 an hour
- Full-time
- Sales
- Customer service
- Communication skills
- Employee discount

I want to receive the latest job alerts for customer service team lead in cork county cork

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service team lead jobs near cork county cork

Sales Representative jobs in Cork, County Cork

Receptionist jobs in Cork, County Cork

Account Manager jobs in Cork, County Cork

Hospitality Manager jobs in Cork, County Cork

Van Driver jobs in Cork, County Cork

Medical Secretary jobs in Cork, County Cork

Management Trainee jobs in Cork, County Cork

Counter Manager jobs in Cork, County Cork

Branch Manager jobs in Cork, County Cork

Optical Assistant jobs in Cork, County Cork

Sales Representative jobs in Portarlington, County Laois

Sales Assistant jobs in Dublin, County Dublin

Sales Representative jobs in Tralee, County Kerry

Sales Assistant, Primark jobs in Galway, County Galway

Sales Assistant, Supervalu jobs in Waterford, County Waterford

Sales Assistant, Penneys jobs in Limerick, County Limerick

Sales Representative jobs in Kildare, County Kildare

Travel Manager jobs in Dublin, County Dublin

Program Manager jobs in Dublin, County Dublin

Food Manager jobs in Wexford, County Wexford

Operations Manager

MF Services
Wilton, County Cork

Quick apply

Job details

Permanent | Full-time
€40,000–€50,000 a year
1 day ago

Benefits

Company car
Company pension
Work from home

Qualifications

ERP systems
Organisational skills
Contracts
Leadership
Communication skills

Full job description

Introduction

MF Services has been a trusted provider of Automatic Door, Parking and Security System solutions for over 40 years. Built on a reputation for quality, reliability and exceptional customer service, we support a diverse portfolio of clients across commercial, healthcare, retail, industrial and public sector environments.

As our business continues to grow, we are seeking an experienced and proactive Operations Manager to oversee the delivery of our service contracts and ensure compliance with Service Level Agreements (SLAs) across our Parking Systems, Security Systems and Automatic Door divisions.

The Role

The Operations Manager will play a key role in ensuring the efficient delivery of maintenance, repair and reactive service activities while maintaining the highest standards of customer satisfaction. You will be responsible for managing service performance, coordinating operational resources and acting as the primary escalation point for contract-related issues.

Key responsibilities include:

Managing the delivery and performance of Service Level Agreements (SLAs) across all contracted client sites.
Monitoring service performance metrics and implementing improvements to ensure contractual obligations are consistently achieved.
Acting as the primary escalation point for operational and service-related issues, ensuring prompt resolution and effective communication with customers.
Coordinating service engineers, subcontractors and support teams to deliver efficient and high-quality service.
Managing planned preventative maintenance schedules and reactive service activities.
Producing regular operational and performance reports for customers and senior management.
Identifying opportunities for service improvements, contract enhancements and operational efficiencies.
Ensuring accurate contract administration, including quotations, variations, out-of-scope works and invoicing requirements.
Supporting the mobilisation of new service contracts, system upgrades and additional service offerings.
Maintaining comprehensive service records, site documentation and compliance information.
Building strong relationships with key customers and stakeholders to ensure long-term client satisfaction and retention.

The Candidate

The ideal candidate will have a strong operational management background within a technical or Security service environment and demonstrate excellent leadership, communication and organisational skills.

We are looking for someone who can:

Take ownership of service delivery performance and customer satisfaction.
Lead and coordinate multidisciplinary operational teams effectively.
Prioritise workloads and respond calmly in a fast-paced environment.
Analyse operational data and implement improvements to drive service excellence.
Build strong working relationships with customers, suppliers and internal teams.
Ensure contractual obligations are met while maintaining commercial awareness.

Experience & Skills Required

Proven experience in a Site Manager, Operations Manager, Service Delivery Manager, Contracts Manager or similar role.
Experience within the automatic doors, security systems, parking systems, building services or related technical sectors would be highly advantageous.
Strong organisational, reporting and problem-solving skills.
Excellent customer relationship and stakeholder management abilities.
Proficiency with service management, CRM and ERP systems.
Full driving licence.

The Package

Competitive salary based on experience.
Company Vehicle
Company pension scheme.
Flexible working arrangements.
Professional development and career progression opportunities.
Supportive and collaborative working environment.
Opportunity to join a well-established and growing organisation with an excellent industry reputation.

Job Types: Full-time, Permanent

Pay: €40,000.00-€50,000.00 per year

Benefits:

Company car
Company pension
Work from home

Work Location: Hybrid remote in Wilton, County Cork

Quick apply

Refine Your Search

customer service team lead jobs in cork county cork

Operations Manager

Despatch Evening Supervisor

Purchasing Supervisor

Delivery Van Driver

Receptionist

Hospitality Manager

Medical Secretary - Bon Secours Radiotherapy, UPMC Hillman Cancer Centre Cork

Assistant Branch Manager

Client Executive

Strategic Sales Representative - Europe - Germany, Italy

Optical Assistant

Senior Duty Manager

Account Manager (Cork Region)

Food Production Manager

Sisley Counter Manager, Full time, Permanent

Quality & Certification Administrator

Graduate Management Trainee - Cork

Part Time Supervisor, Tommy Hilfiger - Mahon Mall

Manager, IT Operations

Supervisor (Full-Time)

I want to receive the latest job alerts for customer service team lead in cork county cork

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected