With over 25 years’ experience in offering specialist supply chain solutions to the mobile phone and technology industries. Fónua have developed an industry leading Device Ownership & Supply Chain Optimisation Model. Fónua have long standing direct procurement relationships with all of the key mobile device hardware OEMs.
Our Mission:
To continuously optimise our partner’s distribution requirements through the delivery of innovative products and services. We will fulfil both vendor and customer needs through efficient supply chain, extensive product knowledge and value added solutions delivered profitably by dedicated and professional employees.
Our Vision:
To create value and make a difference
Our Values:
Creativity & Imagination
Passion Energy & Ambition
Hire & Retain the Best
Leadership
Teamwork
Respect
Excellence
Overview of Role
The Supply Chain team’s vision is to build a simple, agile and scalable end-to-end supply chain operation to ensure continuous supply to our channels with optimum levels of inventory. The role will support the Supply Chain and Product Manager in daily supply chain operations as well in designing, documenting, and implementing new solutions. Supply Chain operations include, but are not limited to, channel operations, demand forecasting, order management, material requirement planning, purchasing, import/export, supplier management, inbound logistics, warehousing, value added services, distribution and reverse logistics. The scope of the products being procured and managed includes mobile phone handsets, accessories and consumer electronics.
Responsibilities
Analysis and Planning:
- Involvement in critical daily Supply Chain operations coordinating with major suppliers, customers and internal customer account managers.
- Support the Supply Chain and Product Manager to develop and report performance metrics, root cause analysis, executive update, action needed and opportunities.
- Daily planning around product shipments using M3 along with EPOS and stock counts from customers to ensure all KPI metrics are hit weekly.
- Stock purchasing
- Vendor management
- Reporting internally and externally
Strategic Contributor
- Support the Supply Chain and Product Manager in defining and documenting the supply chain strategy and operating plan.
- Work with the Supply Chain and Product Manager to design, document, implement and measure multi-channel supply chain support models to meet business needs.
Business Analyses
- Act as a key link between Supply Chain and technical teams to drive process improvements, system enhancements, and data-driven decision making
- Analyse business needs and translate them into clear, actionable requirements that deliver measurable value
- Analyse current business processes and identify opportunities for optimisation, automation, and efficiency improvements
- Translate business requirements into functional specifications and user stories
- Perform data analysis to support decision-making and validate business cases
- Support testing activities (UAT), including test planning and execution
- Monitor and report on the impact of implemented changes and continuous improvements
Subject Matter Expert
- Serve as functional expert in process and supply chain solution design and implementation which includes but is not limited to channel operations, demand forecasting, order management, material requirement planning, purchasing, supplier management, inbound logistics, import/export, warehousing, VAS, distribution and reverse logistics.
Essential Skills/Experience
- Minimum 2:1 in Supply Chain, Operations Management, Business or Engineering Undergraduate Degree, Postgraduate Degree or Masters or 5+ years’ experience in supply chain related functions.
- Strong MS Excel and ERP system experience
- Ability to work with data (Excel, Power BI, SQL or similar tools advantageous)
- Strong team-working abilities
- Exceptional Communication, Interpersonal and organizational skills
- Ability to meet deadlines
- Excellent organisational, analytical and time management skills
- Strong problem-solving skills
- High attention to detail and thorough execution
Person Specification
- Understanding of all end to end supply chain function and how they interact
- Evaluating and operating integrated Supply Chain systems (ERPs/MRP/S&OP) against business requirements
- Ability to develop and document clearly business requirements to support end to end supply chain
- Excellent attention to detail, superior planning, analytical skills and interpersonal skills
- Familiarity with data integration and reporting processes
- Strong commercial orientation
- Ability to build and maintain effective relationships internally and externally
- Self-motivated with drive, enthusiasm and commitment
- Ability to think creatively and generate solutions
- Ability to multi-task in a rapidly changing work environment - ability to balance and prioritise multiple projects
- Knowledge of and interest in the telecoms sector
Company Benefits:
Pension Scheme
Bike to Work Scheme
Gym/Wellbeing Contribution
Employee Purchase Scheme
Phone Repair Discount
Educational Assistance Program
Company Events
Free Parking
