Find escalation specialist Jobs in dublin, d

Speculative Applications - Embedded GSOC- Program Specialist
Control Risks —Dublin, County Dublin
- Communication skills
Quick apply
Workplace Experience Concierge
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Part-time
- Hospitality
- No degree
- In-person
Quick apply
7d
Customer Service Supervisor
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Global Mobility Specialist
Primark —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Workplace Experience Concierge
JLL —Dublin, County Dublin
- Part-time
- Hospitality
- No degree
- Guest services
7d
Data Center Security Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Customer service
- AWS
- Communication skills
Senior Onboarding Specialist-Slack
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- SQL
5d
Support Lead
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Leadership
Quick apply
Financial Crime Senior Manager, Hybrid
Deloitte —Dublin, County Dublin
- Full-time
Talent Attraction Operations Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Project management
- Recruiting
- IT
Healthcare Centre of Excellence Manager
CEVALogistics —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
- Annual leave
Lock Up Manager
Forvis Mazars —DUBLIN 2, County Dublin
- Analysis skills
- Leadership
Child Safety Team Lead, EMEA - Trust & Safety
TikTok —Dublin, County Dublin
- Weekend availability
- Management
- Social media management
- Analysis skills
Product Manager – Customer Technology & Loyalty
Primark —Dublin, County Dublin
- On call
- Product management
- Leadership
- Communication skills
Site Procurement Senior Specialist
Grifols Worldwide Op Ltd —Dublin, County Dublin
- Full-time
- Spanish
- Continuous improvement
- Communication skills
SIAM Major Incident Manager
Tata Consultancy Services —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
13d
Finance Transformation Specialist - 6-month FTC
Flutter Entertainment —Dublin, County Dublin
- Oracle
- ERP systems
- Microsoft Office
8d
Project Manager - CRM & Loyalty
Primark —DUBLIN 1, County Dublin
- Project management
- Agile
- Communication skills
7d
Technical Services Manager
Sodexo —Dublin, County Dublin
- €80,000 a year
- Full-time
- Budgeting
- In-person
- Leadership
- Employee assistance program
Quick apply
Senior Employee Relations Business Partner
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home

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Speculative Applications - Embedded GSOC- Program Specialist

Control Risks -
Dublin, County Dublin

Quick apply

Job details

Qualifications

Data analytics
Technical writing
Communication skills

Full job description

The EMEA GSOC is a part of an integrated global structure with standardized processes and systems. The EMEA GSOC will have specific responsibility for:

(1) the active monitoring & tracking of the security operations status of Company sites, security alarms and global events with potential impact on its personnel, assets and reputation;

(2) the timely response, escalation and documentation of incidents and events;

(3) Site admin support for daily business needs;

(4) Data analysis support to enterprise teams.

GSOC primary function is to provide 24/7 monitoring, mitigating and escalating of any physical risk that could potentially put the organisation's people and assets in danger. The main objective of the team is to ensure any physical risks are identified, mitigated or escalated at the earliest time reducing any risk to the minimum. This RFP relates to the provision of qualified personnel to work as Operators and Supervisors in the GSOC in Dublin, Ireland.

Requirements

RESPONSIBILITIES

Responsible for team recruitment, scheduling, performance evaluation/management and other personnel management/ employee relations (i.e., absenteeism, disciplinary actions, turnover)
Responsible for staff onboarding, training, drilling, quality inspection, shift rostering, developing SOPs and other operation management;
Provide regular & adhoc business reports per client requirements;
Lead operation process optimization, identify problems or risks in the workflow, submit improvement plans, and assist in solving them;
Regularly liaise with client to ensure that client's issues are resolved in a timely manner, and ensure GSOC Operators/ Shift Leaders are aligned with overall vision/strategy;
Step in to support GSOC operations, as needed

QUALIFICATIONS

College degree or above / or min. 2 years GSOC experience (ideally in program management/supervisory/leadership capacity);
Proficient in using office software, with excellent document & technical writing skills;
Proficiency with data analytics and problem-solving skills;
Adapt at identifying and addressing customer needs
Ability to develop and manage programs, including prioritizing tasks, tracking key performance indicators (KPIs), planning, allocating resources, executing, and overseeing progress.
Proficiency in global risk event monitoring, OSINT tactical intelligence, security systems and devices, response and incident/emergency response protocols.
Solid verbal and written communication skills

Quick apply

Refine Your Search

escalation specialist jobs in dublin, d

Speculative Applications - Embedded GSOC- Program Specialist

Workplace Experience Concierge

Customer Service Supervisor

Global Mobility Specialist

Workplace Experience Concierge

Data Center Security Manager

Senior Onboarding Specialist-Slack

Support Lead

Financial Crime Senior Manager, Hybrid

Talent Attraction Operations Manager

Healthcare Centre of Excellence Manager

Lock Up Manager

Child Safety Team Lead, EMEA - Trust & Safety

Product Manager – Customer Technology & Loyalty

Site Procurement Senior Specialist

SIAM Major Incident Manager

Finance Transformation Specialist - 6-month FTC

Project Manager - CRM & Loyalty

Technical Services Manager

Senior Employee Relations Business Partner

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