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Head of Compliance and Chief Risk Officer

Marsh Finance -
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

Law
Business
Leadership
Communication skills

Full job description

Head of Compliance & Chief Risk Officer

Location: Republic of Ireland
Company: LM Operations (sister company of Marsh Finance)
Employment Type: Full-time | Senior Leadership Role

About Us

LM Operations provides motor finance solutions to car dealerships, brokers, and manufacturers. We are an independent, privately owned and well-capitalised finance company with our registered office in the Republic of Ireland.

As part of our continued growth and commitment to strong governance, risk management and regulatory compliance, we are seeking an experienced and strategic Head of Compliance & Chief Risk Officer (CRO) to join our senior leadership team.

The Role

The Head of Compliance & Chief Risk Officer will be responsible for designing, implementing and overseeing LM Operations compliance and risk management frameworks to ensure full adherence to legal and regulatory requirements.

This role will provide expert guidance to Senior Management and the Board, ensuring that risk management is embedded across all business activities and aligned with the organisations strategic objectives.

The position involves significant interaction with regulators, the Board of Directors and internal departments, and plays a critical role in safeguarding the organisations regulatory standing and operational resilience.

This role is a Pre-Approved Controlled Function (PCF) as defined by the Central Bank of Ireland.

Key Responsibilities

Regulatory Compliance

Promote ethical behaviour and a strong culture of regulatory responsibility across the organisation
Manage and oversee the companys compliance programme, ensuring adherence to all regulatory requirements
Act as the principal liaison with the Central Bank of Ireland on regulatory matters
Complete and submit regulatory returns and ensure timely reporting
Maintain and update compliance policies, frameworks and governance standards
Monitor and interpret regulatory developments and advise the Board on emerging obligations
Maintain the risk assessment framework, including oversight of Anti-Money Laundering (AML) policies and suspicious transaction reporting
Oversee data protection compliance and conduct risk management
Ensure staff maintain appropriate knowledge of regulatory obligations through training and awareness programmes

Risk Management & Governance

Develop, implement and continuously enhance the organisations enterprise risk management framework
Define and maintain risk appetite, policies, processes and reporting structures
Oversee the risk register and compliance monitoring plans
Ensure alignment between risk management strategy, business objectives and regulatory requirements
Monitor and report on key risk indicators and exposures
Identify and manage emerging risks across the business

Strategic Leadership

Provide expert advice and strategic recommendations on credit risk and broader risk management matters
Support senior leadership and the Board in risk-informed decision-making
Ensure risk considerations are embedded into strategic planning, product development and business initiatives

Operational Oversight

Maintain registers of conflicts of interest and operational incidents
Coordinate with internal and external auditors on risk and compliance matters
Foster a strong culture of integrity, accountability and risk awareness across the organisation

Complaints Oversight

Oversee the organisations complaint handling framework and ensure fair, timely resolution
Analyse complaint data and customer feedback to identify trends and drive service improvements
Ensure compliance with relevant legislation, regulatory standards and internal policies
Manage complex or escalated complaints where required

Leadership & Reporting

Report regularly to the Board on risk exposure, compliance performance and mitigation strategies
Provide leadership, direction and governance oversight across compliance and risk functions
Support the organisation in maintaining a strong regulatory relationship and reputation

Required Qualifications & Experience

Third-level qualification in Business, Finance, Law or a related discipline
Professional qualification in Compliance (e.g., Professional Diploma in Compliance or equivalent)
Experience in a senior compliance and/or risk role within the financial services sector
Experience operating within a regulated financial services environment
Previous experience holding, or eligibility to hold, one or more of the following Pre-Approved Controlled Functions (PCF) roles:
- Head of Compliance (PCF-12)
- Chief Risk Officer (PCF-14)
- Head of Anti-Money Laundering / Counter-Terrorist Financing (PCF-52)
Demonstrated ability to obtain regulatory approval from the Central Bank of Ireland

Key Skills & Attributes

Strong leadership and stakeholder management skills
Deep understanding of financial services regulation and risk management frameworks
Strategic thinking with strong commercial awareness
Excellent communication and Board-level reporting capability
High integrity, professionalism and sound judgement

Quick apply

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