Find senior customer service representative Jobs in dublin 8 county dublin

Client Engagement & Operations Lead
Sogeti —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Senior Account Executive, Mid-Market UKI
HubSpot —Dublin, County Dublin
- Hybrid work
- Sales
- English
- Organisational skills
Property & Estate Manager
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
- Project management
- Budgeting
- Communication skills
Quick apply
Associate – Asset Management
Hines —DUBLIN 2, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director Regulatory Affairs Global CMC
Viatris —Northern Cross, County Dublin
- Full-time
- Project management
- Mentoring
- Manufacturing
Senior Project Manager
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Quick apply
Prudential Risk and Compliance Manager
PwC —Dublin, County Dublin
- Full-time
- Presentation skills
- Communication skills
- Banking
QA Manager & Qualified Person (QP)
RxSource —Dublin, County Dublin
- Engineering
- Bachelor's degree
- No degree
Risk & Regulatory - Senior Associate
PwC —Dublin, County Dublin
- Full-time
- Management
- Organisational skills
- Business
Product Specialist, Media & Production - German Speaking
Getty Images —Dublin, County Dublin
- Hybrid work
- Sales
- Customer service
- English
- Employee stock purchase plan
- Annual leave
Quick apply
Director Respiratory Regulatory CMC
Viatris —Northern Cross, County Dublin
- Full-time
- Microsoft Office
- Project management
- Manufacturing
Structural Sales Engineer
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
Deputy Project Leader - Dublin, Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
BIM Project Manager
Ethos —Dublin, County Dublin
- Holidays
- Hybrid work
- Team management
- Leadership
- Communication skills
7d
Senior Manager, Information Security
eBay Inc. —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Product management
13d
Senior Resident Engineer
DBFL Consulting Engineers —Dublin, County Dublin
- Full-time
- AutoCAD
- English
- Microsoft Office
- Annual leave
Quick apply
Staff Site Reliability Engineer
Replit —Dublin, County Dublin
- Full-time
- Remote
- Mentoring
- Communication skills
- Python
- Life insurance
14d
Electronics Technician 3 - Dublin, Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Head of Systems Implementation – Pricing & Market Access (NAVLIN)
EVERSANA —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quick apply
Director of Software Engineering
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Doctoral degree

I want to receive the latest job alerts for senior customer service representative in dublin 8 county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service representative jobs near dublin 8 county dublin

Senior Project Manager jobs in Dublin, County Dublin

Bim Manager jobs in Dublin, County Dublin

Electronics Technician jobs in Dublin, County Dublin

Compliance Manager jobs in Dublin, County Dublin

Site Reliability Engineer jobs in Dublin, County Dublin

Operations Lead jobs in Dublin, County Dublin

Product Specialist jobs in Dublin, County Dublin

Quality Assurance Manager jobs in Dublin, County Dublin

Senior Project Manager jobs in County Galway

Senior Project Manager jobs in Kildare, County Kildare

Senior Project Manager jobs in Cork, County Cork

Senior Project Manager jobs in Wexford, County Wexford

Accommodation Manager jobs in Dublin, County Dublin

Accounts Receivable Manager jobs in Dublin, County Dublin

General Manager jobs in Cork, County Cork

Office Manager jobs in Dublin, County Dublin

Bim Manager jobs in Cork, County Cork

It Manager jobs in County Cork

Bim Manager jobs in Galway, County Galway

Structural Engineer jobs in Galway, County Galway

Client Engagement & Operations Lead

Sogeti -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Microsoft Powerpoint
Microsoft Excel
Visio
Microsoft Office
ServiceNow
Communication skills

Full job description

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be.

YOUR ROLE

We are seeking a Client Engagement & Operations Lead to serve as the primary representative of the organization at the client location, acting as the bridge between client stakeholders and the global delivery team (majority in India). This role is responsible for managing client relationships, ensuring delivery alignment, and driving high-quality communication and governance across the engagement.

You will play a key role in representing delivery outcomes, shaping the operational narrative, and ensuring client feedback is translated into actionable improvements across teams.

Key responsibilities of the role:

Act as the trusted representative and primary point of contact for client stakeholders.
Build strong relationships and maintain alignment on priorities, expectations, and delivery outcomes.
Represent delivery performance and insights in governance meetings, operational reviews, and leadership discussions.
Partner closely with offshore and cross-functional teams to ensure consistent execution, quality, and SLA adherence.
Communicate client expectations, priorities, and feedback to delivery teams and ensure appropriate follow-through.
Provide visibility into operational performance, risks, and improvement opportunities.
Translate operational insights into clear, impactful narratives for client leadership.
Deliver structured and effective presentations in governance forums and executive discussions.
Ensure reporting reflects business impact and meaningful outcomes, not just operational metrics.
Manage escalations and risks proactively, ensuring timely resolution and transparency with stakeholders.
Identify opportunities to enhance processes, improve service delivery, and strengthen overall engagement.
Foster a culture of ownership, accountability, and continuous improvement across delivery teams.

YOUR PROFILE

Strong client relationship and stakeholder management capability.
Exceptional communication, presentation, and storytelling skills.
Ability to bridge client expectations with global delivery execution.
Strong problem-solving, risk management, and decision-making ability.
Experience working within global delivery or offshore operating models.
Experience in client-facing roles within service delivery, operations, or consulting environments.
Proven ability to manage senior stakeholder communication and governance forums.
Strong experience with Microsoft Office Suite – Excel, PowerPoint, Visio, etc.
Experience in Licensing, KYC, Customer Vetting related fields is a big plus
Experience working or managing the teams using ticketing tools (ServiceNow, CRM, IcM, etc.) is a plus
Prior Microsoft experience in the similar domain would be preferred.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

Craft your own career path through continuous learning and personal growth
Our commitment to maintain high ethical standards ensuring Diversity, Sustainability and Inclusion in our business practises
Be a part of our professional communities role framework which promotes professional growth, career development and enhances Sogeti’s capabilities across different domains

Sogeti Ireland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

We embrace the value of diversity within Sogeti and the entrepreneurial spirit of our people. If you’re looking to join a company with a proven track record of success and that deeply values its people, Sogeti Ireland offers the opportunity for you to grow and advance.

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Ref. code

432226-en_GB

Posted on

01 Apr 2026

Contract type

Permanent

Location

Dublin

Business unit

ABL Southern Central Europe

Experience level

Experienced Professionals

Professional communities

Delivery Excellence

Apply Now

Refine Your Search

senior customer service representative jobs in dublin 8 county dublin

Client Engagement & Operations Lead

Senior Account Executive, Mid-Market UKI

Property & Estate Manager

Associate – Asset Management

Director Regulatory Affairs Global CMC

Senior Project Manager

Prudential Risk and Compliance Manager

QA Manager & Qualified Person (QP)

Risk & Regulatory - Senior Associate

Product Specialist, Media & Production - German Speaking

Director Respiratory Regulatory CMC

Structural Sales Engineer

Deputy Project Leader - Dublin, Ireland

BIM Project Manager

Senior Manager, Information Security

Senior Resident Engineer

Staff Site Reliability Engineer

Electronics Technician 3 - Dublin, Ireland

Head of Systems Implementation – Pricing & Market Access (NAVLIN)

Director of Software Engineering

I want to receive the latest job alerts for senior customer service representative in dublin 8 county dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected