Find Architect service cloud Jobs in Damastown County Dublin

AI Agentic Prompt Engineer
DocuSign —Dublin, County Dublin
- Azure
- AWS
- Bachelor's degree
DevOps Engineer, Charles River Development, AVP
State Street —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
Solutions Architect (Insurance) - Fully Remote
CoverGo —Dublin, County Dublin
- Full-time
- Remote
- English
- AWS
- Analysis skills
Quick apply
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
AI Engineer @ The Dock
Accenture —DUBLIN 2, County Dublin
- €40,000 a year
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Gym membership
Quick apply
Network Architecture Manager
Holafly —Dublin, County Dublin
- Remote
- Spanish
- Azure
- AWS
- Work from home
AWS Architect
Version 1 —Dublin, County Dublin
- €75,000–€95,000 a year
- Full-time
- Hybrid work
- Oracle
- DevOps
- Java
- Employee assistance program
- Employee discount
Quick apply
AI/ML Computational Scientist
Accenture —Dublin, County Dublin
- Full-time
- Doctoral degree
- Computer Science
- Java
Power Platform Solution Architect & Developer( Contract)
Nucleo Consulting Limited —Dublin, County Dublin
- €500–€600 a year
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick apply
Success Architect, Marketing Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Remote
- Spanish
- Salesforce
- SQL
Senior Business Data Analyst - Transact system
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Research
- Agile
Principle Android Engineer
Elwood Roberts —Dublin, County Dublin
- €60,000–€70,000 a month
- Full-time
- System design
- English
- AWS
Quick apply
Health & Safety Engineer Construction, AWS Data Centers
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Office
- Master's degree
- AWS
Senior Associate, IT, Network Engineer (12 Month Contract)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
IAM Consultant
Version 1 —Dublin, County Dublin
- €60,000–€70,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Employee assistance program
- Employee discount
Quick apply
Identity and Access Management - Technical Architect
VHI —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- SQL
- Free parking
Quick apply
5d
Software Development Engineer II — AWS DMS Schema Conversion Team, DMS Schema Conversion
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
Forward Deployed Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- Java
FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Gym membership
12d
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply

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AI Agentic Prompt Engineer

DocuSign -
Dublin, County Dublin

Apply Now

Job details

Qualifications

Jira
CI/CD
Azure
Law
Slack
Google Cloud Platform
AWS
Bachelor's degree
REST
Scripting
ServiceNow
SaaS
Python
PowerShell
Information Technology

Full job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As an AI agentic Engineer on the End User Services team, you will help build the next wave of automation in Docusign's IT operations. This role is a unique blend of AI tinkering and foundational IT automation. Your primary focus will be designing, building, and continuously evaluating AI agents and automation workflows that make our internal IT operations faster, more reliable, and easier for our employees to use. You don't need to be a senior architect to succeed here. We are looking for a curious, builder-minded engineer who loves tweaking AI prompts, structuring agentic tools, and connecting enterprise platforms. We prioritize an “out-of-the-box (OOTB) first” approach - leveraging native platform capabilities in tools like ServiceNow - while stepping in to build custom integrations (like Python scripts or REST APIs) when needed. If you love experimenting with LLMs, making systems talk to each other, and solving puzzles, this is the role for you.

This position is an individual contributor role reporting to the Director, IT Operations.

Responsibility

Design, structure, and refine AI prompts and agent/tool structures
Drive continuous evaluations of these agents to tweak and improve their accuracy and performance over time
Assist in developing and deploying agentic AI solutions that help autonomously resolve common IT tickets, triage requests, or guide users to resolutions
Build and maintain integrations between core systems (ServiceNow, Okta, Slack, Zoom, Google Workspace) using native connectors, webhooks, and custom APIs
Help the team decide when to use native platform workflows versus building custom scripted services (Python/PowerShell) to meet our goals
Learn and apply "Zero Trust" principles, ensuring our automated actions use least-privilege access and are securely logged
Work alongside a variety of teams, including Security, and EUS Engineering to map out user friction points and turn them into automated self-service solutions

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

Bachelor’s degree in a related field
Experience in IT operations, automation, scripting, or backend development
Experience writing and troubleshooting code in Python (or a similar language) and working with REST APIs and webhooks
Experience working with Large Language Models (LLMs), prompt engineering, or agentic frameworks
Experience with modern SaaS and enterprise platforms (like Google Workspace, Slack, Jira, etc.)

Preferred

Familiarity with building or testing multi-agent frameworks
Experience with IT service management or ticketing systems (like ServiceNow, Jira)
Basic understanding of Retrieval-Augmented Generation (RAG) pipelines and vector databases
Exposure to cloud environments (AWS, Azure, or GCP) and basic DevOps/CI/CD practices
A track record of identifying a manual process and writing a script/tool to automate it

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Apply Now

Refine Your Search

architect service cloud jobs in damastown county dublin

AI Agentic Prompt Engineer

DevOps Engineer, Charles River Development, AVP

Solutions Architect (Insurance) - Fully Remote

AI Engineer

AI Engineer @ The Dock

Network Architecture Manager

AWS Architect

AI/ML Computational Scientist

Power Platform Solution Architect & Developer( Contract)

Success Architect, Marketing Cloud

Senior Business Data Analyst - Transact system

Principle Android Engineer

Health & Safety Engineer Construction, AWS Data Centers

Senior Associate, IT, Network Engineer (12 Month Contract)

IAM Consultant

Identity and Access Management - Technical Architect

Software Development Engineer II — AWS DMS Schema Conversion Team, DMS Schema Conversion

Forward Deployed Engineer

FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin

Head of Professional Services

I want to receive the latest job alerts for architect service cloud in damastown county dublin

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