Find customer support coordinator Jobs in bluebell, d

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Logistics Co-Ordinator

IRISH DISTILLERS LTD -
DUBLIN 22, County Dublin

Quick apply

Job details

Full-time

Benefits

Annual leave

Qualifications

Procurement
Supply chain
ERP systems
Logistics
3PL
Continuous improvement
POS
Organisational skills
Freight
Communication skills

Full job description

Job Title: POS Logistics Coordinator

Location: Irish Distillers Bottling Site, Fox and Geese, Dublin 22

Contract: 12- Month Fixed-Term Contract

About the Company

Pernod Ricard’s Gold Brand Unit is the Group’s Aged Spirits & Champagne division, bringing together the prestigious portfolios of Irish Distillers, Chivas Brothers, Martell Mumm Perrier‑Jouët and North American Distillers. With a global team operating across over 40 sites, and brands spanning Irish, Scotch and American Whiskey, Cognac, Champagne and wine, the division unites exceptional craftsmanship and deep expertise across iconic terroirs in Ireland, Scotland, France and North America. Its portfolio, rooted in heritage and provenance, embodies Pernod Ricard’s commitment to excellence from Premium to Ultra‑Prestige, delivering some of the world’s most celebrated and enduring spirits and champagnes.

About the Role

This role is responsible for executing Point of Sale (POS) logistics planning across Market Companies (MCs), ensuring efficient and cost-effective delivery of materials from suppliers through to warehouses and onward to affiliates.

You will work closely with internal stakeholders and third-party logistics (3PL) providers to maintain service quality, optimise stock management, and improve route-to-market processes. The role also supports procurement and operational teams in delivering seamless logistics execution aligned to business needs.

Key Responsibilities

Operations & Execution

Manage end-to-end POS logistics processes, including order creation, processing, and shipment coordination using SAP and MyStore
Coordinate order fulfilment, invoicing, and shipping documentation
Maintain accurate stock levels and pricing within MyStore systems
Manage inventory control processes with 3PL providers (e.g. Staci, Custodian, DHL)
Support SKU setup with Category teams to meet supplier deadlines
Act as first point of contact for customer queries and resolve issues in a timely manner
Process goods receipt in SAP and update relevant tracking systems (e.g. BW files)
Coordinate with Control Tower to consolidate orders and optimise delivery efficiency
Create and manage credit/debit notes where required
Validate pricing and costs across SAP, BW, and Finance inputs; escalate discrepancies
Apply 3PL charges accurately to customer orders
Support buying windows by consolidating demand to minimise costs

Logistics & Financial Management

Monitor and manage freight costs, including journal transfers and cost centre tracking
Support invoice creation for 3PL services and internal chargebacks
Review and challenge 3PL rates to ensure cost efficiency
Ensure alignment with Finance on pricing updates and cost accuracy

Performance & Continuous Improvement

Identify opportunities to improve stock management, processes, and route-to-market efficiency
Monitor 3PL performance and support progress tracking against service levels
Anticipate risks and escalate issues that may impact delivery or cost targets
Provide reports and updates to management as required
Contribute to the broader domestic operations team objectives

Stakeholder Collaboration

You will work closely with:

Ireland Domestic Operations team
3PL providers (Staci, Custodian, DHL)
Proximity Category Manager
Brand Homes and Marketing teams
Finance, Legal, and IT teams
POS Buyers and Global Procurement

Experience, Skills & Qualifications

Essential

Minimum 3 years’ experience in a supply chain, logistics, or operations role
Experience working with ERP systems (e.g. SAP) and order management processes
Strong organisational skills with the ability to manage multiple tasks and deadlines
Attention to detail, particularly in data accuracy and financial validation
Ability to work cross-functionally with internal teams and external partners
Problem-solving skills with a proactive approach to resolving issues
Strong communication skills for stakeholder engagement and customer support

Desirable

Experience working with 3PL providers and logistics networks
Exposure to inventory management systems (e.g. MyStore, BW or similar)
Understanding of cost control, freight management, or financial processes in supply chain
Experience in FMCG or a fast-paced operational environment
Continuous improvement mindset with experience identifying efficiencies

Personal Attributes

Collaborative and team-oriented
Adaptable in a fast-paced environment
Proactive and solution-focused
Customer-focused with strong service orientation

Additional Information

Fixed-term contract (maternity cover)
Based within Ireland domestic operations

What we offer

We understand our people are our special ingredient and at different points, employees require different supports at different stages of their working lives. Our benefits, perks and programmes look to support your employee journey. We want to make you feel recognised and valued for your contribution to our shared success. Some of offerings include;

Hybrid working; A blended working arrangement of up to 2 days a week working from where you work best
Profit share; - An annual profit share scheme to reward your contribution to the company’s success.
Allowance; an annual allowance to spend on our portfolio of products and merchandise, for you to enjoy responsibly.
People Development: We enable continuous development for our people at every stage of their careers through our people development, online learning, and leadership training programmes.
Family leave: fully paid maternity, parent and paternity leave, allowing you spend precious time with your new family member
Parental Support: Our ‘Reconnect’ programme includes access to a workplace parenting coach, a phased return to work and a supportive environment for new parents
Health & Wellbeing; Our Wellbeing Programme “THRIVE” supports employees across the three main pillars: Life, Body and Mind
Charity Days: up to 2 days paid leave every year to volunteer at a charity of their choice

At Irish Distillers, we know that great spirits are crafted by blending unique ingredients, and we believe the same is true for people. We actively welcome individuals from all walks of life, and warmly welcome those with diverse religious backgrounds, ethnicities , members of the Irish Travelling community, genders, abilities, and identities. It’s the mix of our experiences, voices, and cultures that gives us our true character.”

Learn more about working with Irish Distillers, a Pernod Ricard Company – www.irishdistillers.ie/careers

IND1

Job Posting End Date:

2026-06-30

Quick apply

Refine Your Search

customer support coordinator jobs in bluebell, d

Logistics Co-Ordinator

Client Services Coordinator

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Team Member (Delivery)

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