Find financial complaints Jobs in dublin, d

Senior Associate - Complaints
SS&C Technologies —Dublin, County Dublin
- Full-time
- Negotiation
Financial Planning and Analysis Manager - Higher Executive Officer
Coimisiún na Meán —Dublin, County Dublin
- €59,435 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
8d
Compliance, Asset Management Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- In-person
- Communication skills
- Employee assistance program
Wealth Executive
Goodbody —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- Analysis skills
7h
Executive Assistant (Perm) - Commercial (Pensions)
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
1d
Customer Service Representative
Fidelity International —Dublin, County Dublin
- €32,100 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
- Gym membership
Training and Administration Coordinator
JLL —Dublin, County Dublin
- No degree
- Data entry
- Organisational skills
Asset & Wealth Management, Operations MI Analyst, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Employee assistance program
Senior Wealth Executive - Client Advisory
Goodbody —Dublin, County Dublin
- Hybrid work
- No degree
- In-person
- Communication skills
9d
Financial Product Governance Lead
Davy —Dublin, County Dublin
- Hybrid work
- No degree
- Communication skills
- Employee assistance program
Quick apply
Customer Service Operations Manager
Blackhawk Network —Swords, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Claims Advisor
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance program
Quick apply
Personal Lines Retention Handler
Gallagher —Arbour Hill, County Dublin
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Releaser, QA
Baxter —Dublin, County Dublin
- No degree
- Communication skills
- Annual leave
7d
PA Claims Handler
Sedgwick —Dublin, County Dublin
- Microsoft Excel
- Analysis skills
- IT
- Employee assistance program
- Gym membership
Compliance Manager
Apex Group —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Customer Support Specialist, Spanish (Weekend Shift)
Klaviyo —Dublin, County Dublin
- €40,000–€60,000 a year
- Weekend availability
- Spanish
- Google Suite
- English
Head of Compliance and Chief Risk Officer
Marsh Finance —Dublin, County Dublin
- Full-time
- No degree
- Business
- Leadership
Quick apply
Estate Services Manager
Respond Housing Association —Dublin, County Dublin
- €70,125–€90,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- No degree
- Contracts
Quick apply
7d
Patient Services Agent
Spectrum Health —Dublin, County Dublin
- €14.15 an hour
- Part-time
- Nursing
- Customer service
- Clinic
Quick apply
16h

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Senior Associate - Complaints

SS&C Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Negotiation

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

About SS&C Technologies

SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

About the Role

Your primary role will be to investigate, accurately review and resolve customer complaints using your strong resolution and negotiation skills. We are looking for individuals who like to take ownership of the complaint process ensuring they take responsibility from start to finish.

Researching and resolving complaint cases through analysis of all facts and related documentation and appropriately partnering with internal and external partners to source information
Producing written communications that are accurate, concise, well organized and informative
Demonstrating knowledge of FCA complaints rules (DISP) and internal and industry requirements for handling and reporting complaints
Actively engaging in improving client experiences through quality feedback
Responding promptly to requests for information and managing individual case load within agreed service levels
Discussing your findings on the phone with the customer to agree resolution before providing a Final Response Letter

The Ideal Candidate

You will be a customer focused individual who enjoys communicating effectively with customers and colleagues alike
You will be a proven problem solver and decision maker who enjoys doing this and is not afraid to overcome objections that might arise
Due to the nature of the role, you will require experience within financial services and/or complaints handling
You will have a pro-active approach and a friendly, empathetic phone manner
You will have an excellent eye for detail and ability to work under pressure within tight timescales
You will be organized to allow you to effectively manage different cases with competing priorities

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

Refine Your Search

financial complaints jobs in dublin, d

Senior Associate - Complaints

Financial Planning and Analysis Manager - Higher Executive Officer

Compliance, Asset Management Compliance, Associate, Dublin

Wealth Executive

Executive Assistant (Perm) - Commercial (Pensions)

Customer Service Representative

Training and Administration Coordinator

Asset & Wealth Management, Operations MI Analyst, Associate, Dublin

Senior Wealth Executive - Client Advisory

Financial Product Governance Lead

Customer Service Operations Manager

Claims Advisor

Personal Lines Retention Handler

Releaser, QA

PA Claims Handler

Compliance Manager

Customer Support Specialist, Spanish (Weekend Shift)

Head of Compliance and Chief Risk Officer

Estate Services Manager

Patient Services Agent

I want to receive the latest job alerts for financial complaints in dublin, d

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