Find ecommerce customer support Jobs in dublin county dublin

Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
1d
E-Commerce Order Fulfilment Associate - Bookshop
Chapters Bookstore —Dublin, County Dublin
- €14.15 an hour
- Full-time
- Warehouse experience
- Time management
- Employee discount
Quick apply
Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- English
- Bachelor's degree
- Work from home
Customer Support Specialist, Spanish (Weekend Shift)
Klaviyo —Dublin, County Dublin
- €40,000–€60,000 a year
- Weekend availability
- Spanish
- Google Suite
- English
Customer Success Manager
GreyScout —DUBLIN 1, County Dublin
- Communication skills
- Annual leave
Logistics Manager (eCommerce)
Luzern eCommerce Group —Dublin, County Dublin
- Microsoft Excel
- Bachelor's degree
- AI
- Annual leave
- Employee assistance program
Quick apply
1d
Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Social media management
- Customer service
- English
- Work from home
Analyst I, Strategy & Operations
GoFundMe —Dublin, County Dublin
- Microsoft Excel
- SQL
Financial Crime Investigator - FTC - 12 months
TrueLayer —Dublin, County Dublin
- Hybrid work
- Business
- Communication skills
Content Operations Manager (eCommerce)
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Organisational skills
- Budgeting
- AI
- Annual leave
- Employee assistance program
Quick apply
10d
Senior Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Work from home
Customer Success Manager, High Touch
Intercom —Dublin, County Dublin
- Hybrid work
- No degree
- Work from home
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Staff AI Designer
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Marketplace Content & SEO Executive
Luzern eCommerce Group —Dublin, County Dublin
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Digital Product Executive
Woodie's —Dublin, County Dublin
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Sick pay
Senior Analyst, Strategy & Operations
GoFundMe —Dublin, County Dublin
- €69,000–€104,000 a year
- SQL
- Mentoring
- Communication skills
8d
Early Life Specialist
Global Payments Europe, S.R.O. —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- No degree
- Annual leave
Quick apply
Customer Operations Manager
Luzern eCommerce Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Customer service
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
9d
Software Vendor Management
eBay Inc. —Dublin, County Dublin
- Full-time
- Project management
- Presentation skills
- Bachelor's degree
9d

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Customer Support Specialist, eShop (Channel Operations)

Analog Devices -
Glasnevin, County Dublin

Apply Now

Job details

Full-time
1 day ago

Qualifications

Microsoft Excel
Microsoft Outlook
Order management system
SAP
E-commerce
Communication skills

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

Customer Support Specialist, eShop (Channel Operations)

Description:

ADI’s Channel Operations team is seeking a customer-focused, process-driven Customer Support Specialist to deliver best-in-class service for eShop customers. In this role, you will manage customer inquiries and cases end-to-end, partner with internal teams to resolve order and account issues, and help improve self-service capabilities to create a seamless customer experience across ordering, returns, and related transactions.

Key Responsibilities Include:

Own eShop customer service inquiries across email and case channels.
Monitor, prioritize, and close customer cases within defined service-level agreements (SLAs).
Support live chat inquiries from eShop customers, ensuring timely, accurate responses.
Research, troubleshoot, and resolve order management issues (e.g., order status, pricing, shipping, invoicing) by partnering with cross-functional teams.
Initiate and process customer returns (RMA) and support NDA workflows as required.
Contribute to and help implement self-service processes and knowledge content to improve ease of doing business for customers.
Drive performance against customer service goals (quality, responsiveness, case resolution) and identify opportunities for continuous improvement.

Qualifications of ADI’s Customer Operations Specialist:

Strong attention to detail with a solutions-oriented mindset; excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft 365 (Outlook, Excel, Teams) and comfort working in data-driven, process-based environments.
Prior experience in customer support, order management, or case management (eCommerce and/or B2B environment a plus).
Experience with SAP and Model N is preferred.

Required Travel: No

Shift Type: 1st Shift/Day

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

ecommerce customer support jobs in dublin county dublin

Customer Support Specialist, eShop (Channel Operations)

E-Commerce Order Fulfilment Associate - Bookshop

Customer Experience Agent

Customer Support Specialist, Spanish (Weekend Shift)

Customer Success Manager

Logistics Manager (eCommerce)

Trust & Risk Agent

Analyst I, Strategy & Operations

Financial Crime Investigator - FTC - 12 months

Content Operations Manager (eCommerce)

Senior Customer Success Manager

Customer Success Manager, High Touch

Digital Business Analyst

Staff AI Designer

Marketplace Content & SEO Executive

Digital Product Executive

Senior Analyst, Strategy & Operations

Early Life Specialist

Customer Operations Manager

Software Vendor Management

I want to receive the latest job alerts for ecommerce customer support in dublin county dublin

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