Find technical account Jobs in cork, c

Production Support Specialist
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- English
- Analysis skills
Technical Support Engineer
Broadcom —Cork, County Cork
- Weekend availability
- Computer Science
- Customer service
- English
Graduate Design Engineer
Munters Corp Ireland (MEI) —Cork, County Cork
- Full-time
Quick apply
Senior ICT Officer
Marymount University Hospital & Hospice —Cork, County Cork
- €52,235–€70,734 a year
- Full-time
- Remote
- Azure
- Windows
- Supervising experience
2d
Assistant Financial Controller (12-Months Contract) - Cork
OpenText —Cork, County Cork
- Microsoft Excel
- English
- Finance
Business Analyst II
Crane Worldwide Logistics Ireland Ltd —Cork, County Cork
- SQL
- Analysis skills
- Project management
AI & Automation Senior Business Analyst - McKesson Technology
McKesson —Cork, County Cork
- €72,000–€120,000 a year
- Bachelor's degree
- No degree
- Agile
- Wellness program
- Employee stock purchase plan
Sales Specialist with Italian | Fintech | Cork
TELUS Digital —Cork, County Cork
- €32,400 a year
- Full-time
- Sales
- English
- Presentation skills
- Relocation assistance
Eco System Executive
Xanadu —Cork, County Cork
- Weekend availability
9d
Vendor Account Executive (Multilingual with German)
TELUS Digital —Cork, County Cork
- €35,900 a year
- Full-time
- Sales
- English
- Presentation skills
- Relocation assistance
Field Sales Representative
HR Specialist Recruitment —Cork, County Cork
- €47,000.00–€56,281.78 a year
- Full-time
- Sales
- Merchandising
- Presentation skills
Quick apply
10d
Account Provisioning Lead
Bon Secours Health System Ireland —Cork, County Cork
- Full-time
- Microsoft Excel
- Computer Science
- Microsoft Office
2d
Senior AI/ML Engineer, AI Lab
McKesson —Cork, County Cork
- €72,000–€120,000 a year
- Azure
- Computer Science
- SQL
- Wellness program
- Employee stock purchase plan
Business Development Manager
Mercury Hampton Ltd —Cork, County Cork
- €50,000–€55,000 a year
- Communication skills
Quick apply
Principal Cybersecurity Architect / Cybersecurity Strategist
McKesson —Cork, County Cork
- €101,300–€168,800 a year
- Full-time
- Communication skills
- Wellness program
- Employee stock purchase plan
Senior Project Contract Manager
ALSTOM —Cork, County Cork
- €97,000–€115,000 a year
- Engineering
- Project management
- Continuous improvement
- Annual leave
5d
Customer Success Manager
Trend Micro —Cork, County Cork
- Full-time
- English
- Analysis skills
- AI
11d
Global Growth Marketing Specialist
SolarWinds —Cork, County Cork
- Marketing
Quick apply
12d
Receptionist/Personal Assistant - FTC
Forvis Mazars —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Bilingual Channel Account Manager, Arabic (MEA)
Keeper Security —Cork, County Cork
- Bilingual
- Sales
- English
- Sick pay

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Production Support Specialist

OpenText -
Cork, County Cork

Apply Now

Job details

Qualifications

French
EDI
Computer Science
Relational databases
English
Analysis skills
Bachelor's degree
Communication skills

Full job description

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
As a Product Support Specialist at OpenText, you will serve as a trusted customer contact for questions on usage, functionality, and issues encountered with OpenText products and services. You will play a key role in day-to-day customer relations, handling escalations, and contributing to the technical development of your team. Your expertise will directly shape the customer experience, ensuring timely resolutions and high satisfaction across complex accounts and products.

What the Role Offers

Ownership of complex customer accounts and products, with responsibility for production monitoring, error analysis, and end-to-end issue resolution
A collaborative, cross-functional environment where you work alongside teams across the organisation to deliver quality outcomes
Opportunities to mentor and train junior Product Support Specialists, growing your leadership presence
Active involvement in self-improvement and technology training programmes to continuously expand your technical knowledge
The ability to contribute to and shape the team's knowledge base by submitting, writing, and approving complex knowledge articles
A dynamic, fast-paced role with variety, including on-call and weekend rotation responsibilities

What You Need to Succeed

A college or university degree in a technical field (e.g. Computer Science) preferred; strong technical aptitude required for non-IT graduates, with a minimum of 4 years of relevant experience
Strong problem-solving, analytical, and organisational skills, with a moderately high degree of deductive reasoning and the ability to identify patterns and trends
Excellent English communication skills, both written and verbal, with the ability to deliver technical solutions to both EDI-savvy and non-technical customers. French language skills also highly desirable.
EDI knowledge preferred, along with a solid understanding of application functionality, relational database architecture, operating systems, and communication protocols
Ability to manage workload with minimal supervision in a fast-paced environment, remaining proactive and composed under pressure
A strong customer orientation and the ability to exhibit OpenText's core values, acting as a trusted advisor while driving performance and adding value

One Last Thing
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

technical account jobs in cork, c

Production Support Specialist

Technical Support Engineer

Graduate Design Engineer

Senior ICT Officer

Assistant Financial Controller (12-Months Contract) - Cork

Business Analyst II

AI & Automation Senior Business Analyst - McKesson Technology

Sales Specialist with Italian | Fintech | Cork

Eco System Executive

Vendor Account Executive (Multilingual with German)

Field Sales Representative

Account Provisioning Lead

Senior AI/ML Engineer, AI Lab

Business Development Manager

Principal Cybersecurity Architect / Cybersecurity Strategist

Senior Project Contract Manager

Customer Success Manager

Global Growth Marketing Specialist

Receptionist/Personal Assistant - FTC

Bilingual Channel Account Manager, Arabic (MEA)

I want to receive the latest job alerts for technical account in cork, c

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