Find Technical support representative Jobs in Dublin, D

IT Operations Expert
EZSVS France SARL —Dublin, County Dublin
- Full-time
- English
- No degree
- Mentoring
Quick apply
11d
IT Operation Engineer
EZSVS France SARL —Dublin, County Dublin
- Full-time
- English
- In-person
- Communication skills
Quick apply
11d
Technical Support Specialist
Carl Stuart Group —Dublin, County Dublin
- €38,000–€40,000 a year
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Work from home
- Employee assistance program
Quick apply
9d
Architectural Technical Sales Representative
Prestige Windows and Doors —Dublin, County Dublin
- €120,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Fuel card
- Work from home
Quick apply
Vulnerability Assessment Analyst
Bank of Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Annual leave
- Employee assistance program
2d
Assistant Project Manager
Arcadis —Dublin, County Dublin
- Project management
- No degree
1d
Graduate Stakeholder Engagement Consultant
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
Mechanical QA/QC
MSR-FSR —Dublin, County Dublin
- €70,000–€80,000 a year
- Communication skills
- Outdoor work
Quick apply
12h
Client Service Representative
Bank of America —Dublin, County Dublin
- Full-time
- English
- Communication skills
- Employee assistance program
17h
Data Center Test & Commissioning Engineer
EZSVS Ireland —Dublin, County Dublin
- Full-time
- English
- Project management
- Bachelor's degree
Quick apply
17h
Machine Service Representative - 7.5 Tonne Licence
Safetykleen —Dublin, County Dublin
- €42,000–€44,000 a year
- Full-time
- Employee assistance program
- Sick pay
Quick apply
1d
Project Coordinator (Pre-Construction)
Ethos —Dublin, County Dublin
- Holidays
- Hybrid work
- Project management
- Leadership
- Communication skills
Claims Handler
NFP Corp —Dublin, County Dublin
- Hybrid work
- Sales
- Annual leave
Enterprise Business Development Representative
Sidetrade —Dublin, County Dublin
- €35,000–€50,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply
Warehouse Technician
Amgen —Dún Laoghaire, County Dublin
- €39,477.40–€53,410.60 a year
- Day shift
- Writing skills
- Forklift
- Continuous improvement
9d
Community Liaison Officer
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
Senior Project Manager
Abbey Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Computer skills
- Employee assistance program
Quick apply
2d
Project Communications Officer
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
Technical Manager
Echelon DC —Sandyford, County Dublin
- Full-time
- Engineering
- SharePoint
- Leadership
Quick apply
3d
061.EI.26E – Administrator – Grant Payments Officer (x2)
Enterprise Ireland —Dublin, County Dublin
- €32,045–€62,435 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Office
7d

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IT Operations Expert

EZSVS France SARL
Dublin, County Dublin

Quick apply

Job details

Full-time
11 days ago

Qualifications

English
Mentoring
IT
Root cause analysis
Chinese
Communication skills

Full job description

Job Summary

We are looking for an IT Operations Expert to support and strengthen data center IT operations in Ireland. This role is designed for candidates with deeper experience in data center operations, incident handling, server/network infrastructure, deployment processes, and cross-team technical coordination.

Compared with the IT Operations Engineer role, the Expert role requires stronger troubleshooting ability, better judgment in incident escalation, and the capability to guide junior team members or coordinate with remote technical teams and customer stakeholders.

Key Responsibilities

Lead or support more complex server, network device, hardware, connectivity, and deployment troubleshooting in an on-site data center environment. Support batch deployment, operational readiness checks, hardware replacement, cabling verification, and issue closure with higher technical ownership. Analyze recurring operational issues, support root cause analysis, and propose practical process improvements. Coordinate with remote technical teams, customer representatives, project managers, vendors, facility teams, and asset teams for issue resolution. Support incident response, escalation, impact assessment, and follow-up documentation for IT operations issues. Guide junior engineers or on-site support staff in SOP execution, troubleshooting steps, documentation quality, and operational discipline. Support improvement of SOPs, checklists, work instructions, escalation templates, and knowledge-sharing materials. Maintain accurate technical documentation, incident records, work order records, and operational reports.

Requirements

Solid experience in data center IT operations, server/network hardware support, infrastructure operations, or similar technical environments. Strong troubleshooting capability for server hardware, network connectivity, cabling, physical layer, deployment, or system initialization issues. Experience in incident handling, escalation, root cause analysis, or cross-team technical coordination. Ability to read and follow SOPs while also identifying gaps and proposing practical improvements. Experience with ticketing systems, monitoring tools, deployment tools, or operational reporting is preferred. Good communication skills in English, with the ability to communicate clearly with remote teams and customer stakeholders. Chinese language skills are a plus. Able to work on-site and support shift arrangements, standby, or urgent operational tasks when required. Responsible, calm under pressure, and able to work in a high-availability data center environment.

Preferred Background

Previous experience in international data center projects, cloud infrastructure, telecom rooms, critical infrastructure, or large-scale IT operations. Experience mentoring junior engineers or coordinating small on-site teams. Chinese language skills are a plus for internal coordination, but should not be treated as a mandatory requirement unless required by project delivery.

What We Value

Strong safety awareness, compliance mindset, and respect for procedures. Hands-on attitude and willingness to work in an on-site technical environment. Reliability, punctuality, ownership, and attention to detail. Clear communication and timely escalation when issues or risks appear. Teamwork across IT operations, facility, security, asset management, vendors, and customer-side teams. A learning mindset. Candidates do not need to know everything from day one, but they must be able to follow SOPs carefully and grow with the project.

What We Provide

A role in international data center operations, with exposure to stable, process-driven IDC delivery in Europe. Role-specific onboarding, site induction, SOP training, and support from experienced technical and project teams. Necessary work equipment, tools, PPE, and site access support according to project and site requirements.

职位类型：全职

Work Location: 现场办公

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Refine Your Search

technical support representative jobs in dublin, d

IT Operations Expert

IT Operation Engineer

Technical Support Specialist

Architectural Technical Sales Representative

Vulnerability Assessment Analyst

Assistant Project Manager

Graduate Stakeholder Engagement Consultant

Mechanical QA/QC

Client Service Representative

Data Center Test & Commissioning Engineer

Machine Service Representative - 7.5 Tonne Licence

Project Coordinator (Pre-Construction)

Claims Handler

Enterprise Business Development Representative

Warehouse Technician

Community Liaison Officer

Senior Project Manager

Project Communications Officer

Technical Manager

061.EI.26E – Administrator – Grant Payments Officer (x2)

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