Find it support analyst Jobs in north dublin, d

End User Support & Smart Hands Technician
EOS —Dublin, County Dublin
- Windows
- Linux
- Communication skills
Quick apply
Junior Business Analyst, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Bachelor's degree
- No degree
- Agile
- Store discount
- Annual leave
19h
IT Support Analyst
NFP Corp —Dublin, County Dublin
- Hybrid work
- Windows
- Microsoft Office
- Communication skills
- Annual leave
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Azure
Quick apply
Senior IT Business Analyst – Record to Report
Aptiv plc —Dublin, County Dublin
- Oracle
- Computer Science
- Master's degree
- Gym membership
Principal Data Analyst
Optum —Dublin, County Dublin
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Payments Business Analyst - Production Support
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Oracle
- SQL
- No degree
Operational Security Analyst (IT & Payment Systems)
Indra Group UK & Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Analysis skills
Quick apply
IT Risk Analyst
Davy —Dublin, County Dublin
- Hybrid work
- Presentation skills
- IT
- Communication skills
- Employee assistance program
Quick apply
Senior Data Analyst
Optum —Dublin, County Dublin
- Full-time
- SQL
- Analytics
Junior Systems Analyst
Canada Life Group Services —Dublin, County Dublin
- Software troubleshooting
- Sales
- English
2d
Application Support Analyst
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Regulatory Reporting Analyst
Monzo —Dublin, County Dublin
- €45,000–€55,000 a year
- Microsoft Excel
- SQL
- Annual leave
AI Risk Analyst
Central Bank —Dublin, County Dublin
- From €63,566 a year
- Hybrid work
- Computer Science
- Master's degree
- Analysis skills
- Work from home
1d
Analyst I, Strategy & Operations
GoFundMe —Dublin, County Dublin
- Microsoft Excel
- SQL
Data and AI Analyst
Fortray Global Services Ltd —Dublin, County Dublin
- Up to €40,000 a year
- Full-time
- Azure
- Computer Science
- SQL
Business Analyst
Elwood Roberts —Dublin, County Dublin
- €40,000–€60,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Quick apply
Senior Business Systems Analyst- Data Steward
Optum —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
Junior Risk Analyst
Investec —Dublin, County Dublin
- Full-time
- Research
- No degree
- Business
14d

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End User Support & Smart Hands Technician

EOS -
Dublin, County Dublin

Quick apply

Job details

Qualifications

Jira
Windows
IT support
Mac OS
Linux
Communication skills

Full job description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU'LL DO:

We are seeking a motivated, tech-savvy End User Support Technician to provide front-line support across AV conference room systems, network infrastructure, and service desk operations. This role is critical to ensuring smooth daily operations, responding to issues swiftly, and supporting our team's collaborative efforts.

KEY RESPONSIBILITIES:

Helpdesk & End User Support

Act as a primary contact for technical assistance, resolving software, hardware, and connectivity
Log, track, and escalate tickets using our service desk tools.
Communicate clearly and professionally with users, focusing on a great support experience.

AV Conference Room Support

Diagnose and resolve AV and connectivity issues in conference rooms.
Set up and support AV equipment for meetings, providing on‑site assistance as needed.
Maintain AV inventory and report missing or malfunctioning items.

Network Infrastructure Support

Identify and troubleshoot basic wired and wireless connectivity
Support on‑site users with common network needs and assist the Network Operations team with local checks.
Escalate more complex network issues to Level 2 support for rapid resolution.

ESSENTIAL CRITERIA:

We encourage you to apply even if you don't meet every "nice to have". The essentials are:

Experience:

5+ years in IT Support (e.g. IT Support Technician, Helpdesk Analyst, Desktop Support, or similar).

Technical Skills:

Comfortable supporting Windows and/or macOS
Basic understanding of networking and Wi‑Fi (e.g. IP basics, connecting devices, simple troubleshooting).
Experience using ticketing systems and working within SLAs (e.g. Jira Service Management or similar).

Customer Service & Problem-Solving:

Strong interpersonal and communication skills, with a passion for helping users.
Ability to prioritise, multitask, and think independently when troubleshooting.

PREFERRED QUALIFICATIONS:

These are bonuses, not requirements. You can grow into them with us:

Familiarity with AV systems and conference room technologies.
Experience supporting Mac / Apple environments in more depth.
Exposure to network infrastructure troubleshooting beyond basic connectivity.
Knowledge of Cisco, Linux, or more advanced networking concepts.
A proven track record of delivering outstanding customer service in an IT setting.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#INDEMEA #LI-CT2 #LI-Onsite

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Refine Your Search

it support analyst jobs in north dublin, d

End User Support & Smart Hands Technician

Junior Business Analyst, IT & Digital

IT Support Analyst

IT Business Analyst

ICT Cloud & Security Engineer

Senior IT Business Analyst – Record to Report

Principal Data Analyst

Payments Business Analyst - Production Support

Operational Security Analyst (IT & Payment Systems)

IT Risk Analyst

Senior Data Analyst

Junior Systems Analyst

Application Support Analyst

Regulatory Reporting Analyst

AI Risk Analyst

Analyst I, Strategy & Operations

Data and AI Analyst

Business Analyst

Senior Business Systems Analyst- Data Steward

Junior Risk Analyst

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