Find operations lead Jobs in county limerick

Operations Manager - Days
WHOOP —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Data analysis skills
- Organisational skills
IT Operations Lead
AMCS Group —Limerick, County Limerick
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
Quick apply
Chief Operating Officer
VIOTAS Limited —Limerick, County Limerick
- Hybrid work
- Annual leave
Quick apply
Senior Operations Analyst, Business Intelligence
Cook Group —Limerick, County Limerick
- Doctoral degree
- Computer Science
- Master's degree
7d
Manufacturing Operations Supervisor
Analog Devices —Limerick, County Limerick
- Full-time
- Manufacturing
- Leadership
- Communication skills
Warehouse Lead
Lineage Logistics —County Limerick
- Overtime
- Employee assistance program
Quick apply
Transport Planner
KCS Logistics & Storage Ltd. —Newcastle West, County Limerick
- Weekend availability
- English
Quick apply
Warehouse Systems and Operations Supervisor
Mighty Kids Supplements Ireland —Limerick, County Limerick
- From €40,000 a year
- Forklift
- No degree
- Organisational skills
Quick apply
Warehouse Operations Supervisor
Mighty Kids Supplements Ireland —Limerick, County Limerick
- From €37,000 a year
- Forklift
- No degree
- Organisational skills
Quick apply
Membership Services Team Lead- Days
WHOOP —Limerick, County Limerick
- Full-time
- Organisational skills
- Communication skills
2d
Graduate Management Trainee - Limerick
Enterprise Mobility —Limerick, County Limerick
- Full-time
- Management
- Customer service
- Bachelor's degree
Manager Material & Supplier Quality
Regeneron —County Limerick
- Engineering
- Supervising experience
- Bachelor's degree
- Annual leave
Customer Service Assistant - Oola
BoyleSports —Limerick, County Limerick
- Customer service
- Communication skills
Quick apply
8d
Membership Services Team Lead- Overnight
WHOOP —Limerick, County Limerick
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
2d
Supply Chain Lead
Wurth Ireland —Limerick, County Limerick
- €40,000–€45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
Associate Specialist (Lead) Control Testers x 3 - Chief Control Office
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Bachelor's degree
- Mentoring
- Leadership
Post Market Surveillance Specialist 1 (Contract)
Cook Group —Limerick, County Limerick
- Engineering
- Organisational skills
- Computer skills
- Free parking
- Wellness program
Principal Operations Specialist (IT Business Process Automation)
Regeneron —County Limerick
- On call
- Windows
- Bachelor's degree
- IT
- Annual leave
Senior 1LOD (First Line of Defence) KYC Program Manager
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quality Assurance Lead
Shannon Coiled Springs Ltd —Limerick, County Limerick
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
Quick apply
11d

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Operations Manager - Days

WHOOP -
Limerick, County Limerick

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Data analysis skills
Organisational skills
Leadership
Communication skills

Full job description

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking an Operations Manager for our Days team with a passion for leadership and to support our Membership Services Representatives (MSRs). Our Membership Services team is made up of dedicated professionals who are passionate about helping our member community and skilled at uncovering the root causes of member issues.

This leadership role supports our Membership Services teams in Ireland and the U.S., who handle inquiries related to the app, hardware, data insights, and membership or billing issues. We’re seeking a highly motivated leader with a passion for delivering exceptional member experiences and inspiring others to do the same. The ideal candidate will bring a strong coaching mindset, a proven ability to develop high-performing teams, and a drive to lead with empathy and accountability.

Reporting to the Senior Operations Manager, you will lead and support a team within Operations, ensuring service delivery targets are met while providing first-class support to our members.

This is a hybrid role meaning 1 scheduled day per week will be remote and the remaining scheduled days based in our Limerick office in Ireland.

Responsibilities

Manage a hybrid team of 2–3 Team Managers (each managing 10–12 Membership Services Representatives) with varying schedules.
Proactively lead, motivate, and develop high-performing teams in a time-sensitive environment, driving performance against key operational KPIs.
Coach and mentor Team Managers to grow as people leaders, including setting personal development plans and providing regular feedback.
Collaborate with cross-functional stakeholders to support initiatives and ensure smooth alignment across departments.
Deliver exceptional support that builds trust with WHOOP members and contributes to strong member satisfaction.
Identify opportunities to improve operational systems and workflows, and partner with relevant teams to implement best practices.
Contribute to the integration and optimization of AI-powered support tools, using data and team feedback to drive continuous improvement.
Work with the L&D team to identify training needs and coordinate training sessions as needed.
Conduct regular shadowing and QA reviews with Team Managers and agents to drive quality and efficiency.
Champion a positive, engaging team culture to create an outstanding employee and member experience.
Use data to inform decision-making and recommend improvements that elevate performance and process consistency.
Handle member escalations as needed, providing timely and effective resolutions.
Apply company guidelines while thinking on your feet to offer solutions that meet member needs.
Partner with People Operations (HR) to document and deliver clear performance and people management practices.
Participate in the interview process and provide thoughtful hiring recommendations.

Requirements

3+ years of proven experience as an Operations Manager in a contact centre environment with proven leadership and a track record of delivering results
Experience managing a remote team in a previous role is preferred but not mandatory
Passion for leading and coaching others
Excellent written and oral communication skills
Positive attitude and high energy performer
Ability to thrive in a dynamic, fast-paced environment
Ability to leverage multiple applications and tools
You can develop actionable insights from complex data & have experience with data analysis, data manipulation, and are highly proficient in Excel/Sheets
Ability to set strategy for the organisation, and follow through on tactical execution
Strong planning and organisational skills, with the ability to work under pressure, remain calm, communicate and to prioritise workload to meet deadlines
Proven track record of analysing information, troubleshooting problems, and resolving issues as needed
Must be eligible to live and work in Ireland
Must be available to work at our Limerick office (1 day a week remote)

This role is based in the WHOOP office located in Limerick, Ireland. The successful candidate must be prepared to relocate if necessary to work out of the Limerick, Ireland office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Apply Now

Refine Your Search

operations lead jobs in county limerick

Operations Manager - Days

IT Operations Lead

Chief Operating Officer

Senior Operations Analyst, Business Intelligence

Manufacturing Operations Supervisor

Warehouse Lead

Transport Planner

Warehouse Systems and Operations Supervisor

Warehouse Operations Supervisor

Membership Services Team Lead- Days

Graduate Management Trainee - Limerick

Manager Material & Supplier Quality

Customer Service Assistant - Oola

Membership Services Team Lead- Overnight

Supply Chain Lead

Associate Specialist (Lead) Control Testers x 3 - Chief Control Office

Post Market Surveillance Specialist 1 (Contract)

Principal Operations Specialist (IT Business Process Automation)

Senior 1LOD (First Line of Defence) KYC Program Manager

Quality Assurance Lead

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