Find Cloud architect Jobs in Dublin West, D

Google Cloud Architect
Accenture —Dublin, County Dublin
- Full-time
- Customer service
- AI
- Communication skills
Software Engineering Architect
Salesforce —Dublin, County Dublin
- Full-time
- Java
- Continuous improvement
- Mentoring
Solutions Architect
DAA —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- SQL
Senior Software Architect (100% Remote - Worldwide)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- English
- Bachelor's degree
- Communication skills
13d
DevOps Cloud Architect – Technical Lead
Hadfield Green —DUBLIN 2, County Dublin
- Hybrid work
- DevOps
- AWS
- Communication skills
Cloud Security Architect
Analog Devices —Glasnevin, County Dublin
- Full-time
- Azure
- DevOps
- System design
Lead Architect - Information Architecture - Workplace Technology
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Communication skills
- SDLC
Senior Security Architect
SSE —Dublin, County Dublin
- €58,100–€114,100 a year
- Full-time
- Azure
- AWS
- No degree
- Gym membership
2d
Open Positions at InteractiveAI
InteractiveAI —Dublin, County Dublin
- €50,000–€110,000 a year
- Communication skills
- Annual leave
Quick apply
Cloud Infrastructure Engineer
Sogeti —Dublin, County Dublin
- Azure
- DevOps
- AWS
8d
AI Architect
Marsh —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Presentation skills
Solution Architect - Cloud Infrastructure
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- Windows
- Gym membership
Fullstack Developer
Holafly —Dublin, County Dublin
- Hybrid work
- DevOps
- JavaScript
- AI
- Annual leave
Cloud Infrastructure Engineer
Capgemini —Dublin, County Dublin
- Azure
- DevOps
- AWS
8d
Data Architect
Deloitte —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Engineering
Network Architect
Elwood Roberts —Dublin, County Dublin
- €600–€700 a month
- Full-time
Quick apply
Fraud Defense Customer Engineer, Google Cloud Platform (Spanish)
Google —Dublin, County Dublin
- €127,000–€185,000 a year
- Full-time
- Spanish
- Computer Science
- Master's degree
3d
Security Architect
Elwood Roberts —Dublin, County Dublin
- €85,000–€95,000 a month
- Full-time
- Hybrid work
- System design
- Software development
- Leadership
Quick apply
UKI Technology Consulting - Digital Enterprise Architect - Healthcare
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- DevOps
- Master's degree
- Recruiting
- Gym membership
Colo Physical Security Architect, Colocation Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction
9d

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Google Cloud Architect

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

CI/CD
Customer service
Google Cloud Platform
Telecommunication
AI
Communication skills

Full job description

The Google Cloud Architect is a hands-on technical within the Accenture Google Business Group (AGBG), supporting implementation of next-generation customer engagement and contact centre transformations powered by Gemini Enterprise for Customer Experience.

The focuses on designing and implementing AI-enabled customer engagement solutions that combine agentic AI, conversational interfaces, and human-agent collaboration to improve customer experience, automation outcomes, and operational efficiency.

This position operates as a working architect and senior engineer embedded within delivery teams, translating solution architecture into real implementation components.

This sits at the forefront of next-generation customer experience transformation, leveraging Google Cloud’s Customer Engagement Suite and Gemini-powered AI capabilities. Operating within a fast-evolving Irish telecommunications landscape, the focuses on delivering AI-enabled, omnichannel customer engagement solutions that enhance customer satisfaction, improve automation outcomes, and optimise contact centre operations. As part of Accenture’s Google Business Group, you will work closely with stakeholders to design and implement agentic AI-driven customer journeys, where AI and human agents collaborate seamlessly to resolve customer needs efficiently and at scale. The requires a strong balance of hands-on engineering, solution implementation, and real-world CX alignment, ensuring that AI solutions are not only technically robust but also grounded in the operational realities of telecom customer service in Ireland.

Key Responsibilities

Agentic Customer Experience Solution Implementation

Implement AI-powered customer engagement solutions
Support realisation of agentic AI customer journeys where AI and human agents collaborate seamlessly.

Google Customer Engagement Suite (CES) Engineering

Build and configure solutions leveraging Google Cloud Customer Engagement Suite, including:
- Conversational Agents (Dialogflow CX)
- Agent Assist
- Conversation Insights
- AI-driven customer interaction workflows.
Integrate CES capabilities with enterprise contact centre and CRM platforms.
Support omnichannel customer engagement implementation.

Gemini AI Enablement

Apply Gemini-powered AI capabilities across customer service use cases, including:
- conversational understanding
- summarisation and response generation
- intelligent routing and assistance
- AI-driven customer interaction enhancement.

Hands-On Google Cloud Engineering

Contribute technically across build and implementation activities using:
- Vertex AI
- BigQuery
- Cloud Run / GKE
- Pub/Sub
- Dataflow
- APIs and integration services
- IAM & security controls.
Support:
- CI/CD implementation
- cloud-native deployment patterns
- reusable component development.

Architecture-to-Engineering Bridge

Translate high-level architecture into technical implementation designs.
Support senior architects in defining scalable engineering patterns.
Guide engineers on implementation approaches and best practices.
Ensure alignment between AI solution design and operational contact centre realities.

AI Operations & Experience Alignment

Work with operations teams to ensure AI solutions align with real contact centre workflows.
Support implementation of AI + human collaboration models.
Validate automation and customer experience outcomes during implementation phases.

Technical Skills & Experience

Required

Hands-on experience with Google Cloud platform implementation.
Experience building conversational AI or customer engagement solutions.
Understanding of contact centre workflows and CX platforms.
Experience with cloud-native API integrations.

Preferred

Experience with:
- Contact Center AI (CCAI)
- Gemini AI integrations
- Dialogflow CX
- Voice and chat automation.
Exposure to outcome-driven CX transformation initiatives.

Professional Skills

Strong technical problem-solving capability.
Ability to operate in fast-paced transformation programmes.
Comfortable working with cross-functional teams including operations, architecture, and engineering.
Strong communication with technical stakeholders.

Preferred Certifications

Google Cloud Professional Cloud Architect
Professional Data Engineer
Google Generative AI / Gemini certifications
Conversational AI / CCAI related certifications (preferred)

Apply Now

Refine Your Search

cloud architect jobs in dublin west, d

Google Cloud Architect

Software Engineering Architect

Solutions Architect

Senior Software Architect (100% Remote - Worldwide)

DevOps Cloud Architect – Technical Lead

Cloud Security Architect

Lead Architect - Information Architecture - Workplace Technology

Senior Security Architect

Open Positions at InteractiveAI

Cloud Infrastructure Engineer

AI Architect

Solution Architect - Cloud Infrastructure

Fullstack Developer

Cloud Infrastructure Engineer

Data Architect

Network Architect

Fraud Defense Customer Engineer, Google Cloud Platform (Spanish)

Security Architect

UKI Technology Consulting - Digital Enterprise Architect - Healthcare

Colo Physical Security Architect, Colocation Regional Engineering

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