Find Director of facilities operations Jobs in Dublin, D

Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business & Operations Manager Surgical Directorate
Beaumont Hospital —Dublin, County Dublin
- €83,911–€101,207 a year
- Full-time
- Management
- Master's degree
- Analysis skills
6d
EMEA Account Director
JLL —Dublin, County Dublin
- No degree
- Leadership
- Communication skills
Senior Procurement Consultant (CWMF)
Greenville Procurement Partners —DUBLIN 6W, County Dublin
- €55,000–€70,000 a year
- Hybrid work
- No degree
- In-person
- Communication skills
Quick apply
Head of Housekeeping
Mater Private Network —Dublin, County Dublin
- Full-time
- Cleaning
- Negotiation
Quick apply
7d
Head of Engineering (Food Manufacturing)
Golden Bake —DUBLIN 17, County Dublin
- €80,000–€100,000 a year
- System design
- Continuous improvement
- Budgeting
- Employee assistance program
- Sick pay
Quick apply
14h
EMEA Account Lead
JLL —Dublin, County Dublin
- No degree
8d
Community and Schools Engagement Manager
YMCA Dublin —Dublin, County Dublin
- €45,000 a year
- Full-time
- Project management
- Communication skills
8d
Programme Director MSc in Procurement and Supply Chain Management
Griffith College —DUBLIN 8, County Dublin
- Full-time
- Management
- Doctoral degree
- Master's degree
- Free parking
- Work from home
Quick apply
7d
Global Account Director
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- No degree
- In-person
- Leadership
Quick apply
Sports and Wellbeing Manager
YMCA Dublin —Dublin, County Dublin
- €45,000 a year
- Full-time
- Communication skills
8d
Commissioning Authority (CxA) Manager
PM Group —Dublin, County Dublin
- English
Senior Project Manager
Cushman & Wakefield —DUBLIN 2, County Dublin
- Full-time
- Project management
Quick apply
9d
Radiographer, Senior – PACS and Health Informatics Radagrafaí, Sinsearach CH20264817
Health Service Executive —North Dublin, County Dublin
8d
Chief Financial Officer (CFO)
fire.com —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
Quick apply
Facilities H&S Manager
Glanmore Foods —DUBLIN 15, County Dublin
- Full-time
- Maintenance
- Free parking
- Employee assistance program
Senior Technical Program Manager
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Engineering
- Bachelor's degree
Senior Technical Program Manager
Adswizz —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Behavioural Threat Manager - Global Protection & Security (EMEA)
Accenture —Dublin, County Dublin
- Weekend availability
- Analysis skills
- Bachelor's degree
- Leadership
Downstream Shift Manager
MSD —Dunboyne, County Meath
- Full-time
- Management
- Project management
- Continuous improvement
8d

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Project & Change Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Title: Project & Change Delivery Manager

Department: Operations

Management Responsibility for: Individual Contributor Role

Travel Required: Yes / Infrequent

Reports to: Sr Director Operations & Service Delivery

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

director of facilities operations jobs in dublin, d

Project & Change Delivery Manager

Business & Operations Manager Surgical Directorate

EMEA Account Director

Senior Procurement Consultant (CWMF)

Head of Housekeeping

Head of Engineering (Food Manufacturing)

EMEA Account Lead

Community and Schools Engagement Manager

Programme Director MSc in Procurement and Supply Chain Management

Global Account Director

Sports and Wellbeing Manager

Commissioning Authority (CxA) Manager

Senior Project Manager

Radiographer, Senior – PACS and Health Informatics Radagrafaí, Sinsearach CH20264817

Chief Financial Officer (CFO)

Facilities H&S Manager

Senior Technical Program Manager

Senior Technical Program Manager

Behavioural Threat Manager - Global Protection & Security (EMEA)

Downstream Shift Manager

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